Behavioral Health Case Management Manager manages a staff of case managers responsible for emotional, mental or psychological patient care coordination. Evaluates performance of case managers. Being a Behavioral Health Case Management Manager ensures care provided is in accordance with clinical guidelines and organizational standards. Requires a bachelor's degree. Additionally, Behavioral Health Case Management Manager typically reports to a head of a unit/department. The Behavioral Health Case Management Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Behavioral Health Case Management Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)
The Case Manager, in accordance with the Joint commission, federal, and state regulations, Freedom's mission, policies, procedures, and performance improvement standards, is responsible for coordinating with the admission staff and clinical staff to facilitate the meeting of patients' treatment needs. The Case Manager assumes responsibility for management of the discharge plan and utilization review activities for the patients' stay throughout the program. The Case Manager contacts referral sources and family members in order to gather clinical information for the multidisciplinary team and reports to the treatment team. The Case Manager interacts with members of the medical/clinical team to provide a flow of communication. The Case Manager accurately documents in the medical record the findings and data that support level and intensity of service rendered. The Case Manager functions as a member of the multidisciplinary team and assists in facilitating the treatment team process. The Case Manager is the primary source for payor source contact and liaises with the medical and clinical staff in order to communicate admission and continued stay criteria to referral sources, families, and payor sources as needed. The Case Manager communicates with patients, families, and referral sources to ensure positive treatment outcomes. The Case Manager maintains performance improvement activities with the department and participates in quality monitoring activities. The Case Manager adheres to the highest ethical standards regarding patient care and rights. The Case Manager facilitates communication to outside agencies to ensure that the patients' rights, care, and needs are met.
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