Initiate follow-up to confirm and coordinate additional needs of the member to support coordination of care across care settings and needs.
February 09, 2020
Provide guidance, support, education, coordination of care and other assistance to participants, members, and patients and/or their family members, as they move through the healthcare continuum.
February 08, 2020
Demonstrate a comprehensive understanding of coverage and benefits in order to promote appropriate service utilization and increase participant, member, and patient knowledge and satisfaction.
October 17, 2019