Field Service Technician (Casino/Gaming) - Cincinnati, OH

Department: Field Service

Employment Type: Full Time

Location: Cincinnati, Ohio

Reporting To: Field Services Supervisor

Description

What Will You Be Doing?

• Maintain, troubleshoot, and repair all gaming devices on the casino premises, while providing the best customer support possible.
• Provides technical support to customers on operational and maintenance aspects of system equipment.
• Assist with diagnosing mechanical, hardware, software, and system failures.
• Troubleshoot to identify, resolve, and provide root cause analysis on Everi products.
• Preventive maintenance, relocating, and installation of equipment.

Skills, Knowledge, & Expertise for the job:

• High School Diploma or GED 
• Gaming License in multiple states (we will help you obtain upon being hired)  
• Must be flexible to work overtime, weekends, evenings, and holidays as required 
• Must be willing to travel as needed
• Must be highly motivated, a self-starter, and comfortable working with minimum supervision 
• Ability to move heavy equipment

• 1 years of experience in any technician role
• Understanding of MS Office Suite products
• Troubleshooting experience in any Technician Field
• Mechanical and Computer backgrounds are a plus

Why Us?

• Everi’s benefits package includes Medical, Dental, Vision, 401k with company match, life insurance, maternity and paternity leave, adoption assistance, pet insurance, gym reimbursement, and more!
• Discretionary Time Off (DTO) - No more “banking hours” to take a day off and the perfect way to prevent burnout and improve productivity.
• Building on a solid culture and resounding positive feedback from Everi employees in 2021, Everi continued to receive recognition as a Top Workplace in 2022. Everi was recognized nationally as a Top Workplace 2022 USA and received a second regional award for its HQ in Las Vegas as a Nevada Top Workplace 2022. This most recent award brings Everi’s total number of Top Workplaces awards in 2021 and 2022 to a whopping 10 awards!!!!