Benefits Administrator jobs in Akron, OH

GENERAL JOB DESCRIPTION

We are currently seeking a new team member in our Group Health Benefits department. We strive to be an industry leader in customer service for internal and external agents and group health insurance clients.

We will be hiring a part-time Group Health Benefits Administrator to join our established and growing independent agency. Estimated hours between 25 - 29 per week. Must be currently licensed in the state of OH - Life/Health

MAJOR DUTIES AND RESPONSIBILITIES

• Assisting employers/agents with applications, changes, terminations
• Work with insurance companies
• Prepare new proposals and renewals for clients
• Handle correspondence and clerical processing of accounts
• Help clients make coverage changes
• Create and maintain relationships with new and existing clientele
• Educate clients, as well as agents, about policy coverage and carrier updates
• Answer phones
• Additional support duties as requested

QUALIFICATIONS FOR THE JOB

Education: HS Diploma, Higher Education Preferred

License: Required

Experience: Minimum 2 years customer service experience; Health/Medical Insurance industry experience highly desirable

KEY COMPETENCIES

• Knowledge and Understanding of the Health Care and Health Insurance Market
• Knowledge and Understanding of Medicare Market
• Knowledge of Basic Computer Skills including Microsoft Excel, Outlook, and Word among other Industry Based Management Programs
• Ability to Multi-task
• Organizational and Problem Solving Skills
• Ability to Communicate well with Producers, Clients, and Carrier Representatives
• Self-Motivated with a Positive, Can-Do Attitude
• Work Well in a Team Environment

Benefit Conditions:

• Waiting period may apply

Benefits:

• Health insurance
• Retirement plan
• Paid time off

This Company Describes Its Culture as:

• Detail-oriented -- quality and precision-focused
• People-oriented -- supportive and fairness-focused
• Team-oriented -- cooperative and collaborative

Job Duties:

• Answer incoming customer inquiries
• Collaborate with management teams to stay updated on new products, services, and policies
• Record customer information within our client management system with the highest level of accuracy and detail
• Engage with clients in a friendly and professional manner while actively listening to their concerns
• Offer support and solutions to customers in accordance with the company's customer service policies
• Other duties as requested

Communication method(s) used:

• Email
• Phone
• In person

Work environment:

• Office

Schedule:

• Monday to Friday

This Job Is:

• Open to applicants who do not have a college diploma

Job Type: Part-time

Pay: $25.00 per hour

Expected hours: 25 – 29 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• No weekends

Experience:

• customer service: 2 years (Required)

License/Certification:

• Health and Life Insurance License (Required)

Ability to Relocate:

• Akron, OH 44333: Relocate before starting work (Required)

Work Location: In person