Provide customer service support to internal and external customers and works closely and consults with vendors and brokers to ensure resolution of claim issues as needed.
October 16, 2019
Understanding of applicable requirements, regulations, and federal and state laws relating to employee benefit programs, qualified retirement plans and leaves of absence.
November 17, 2019
Supports the daily maintenance of Benefits Administration module in People Soft, coordination of the daily administrative activities in the benefits area and customer service assistance to associates.
December 06, 2019
Responds to 401(k) inquiries from managers and employees relating to enrollments, plan changes and contribution amounts.
December 15, 2019
Manages benefit enrollment process, including New Hire enrollment and annual open enrollment meetings to ensure employees receive accurate information and enrollments are completed in a timely basis.
December 24, 2019
Completes cross-training with other HR staff members as delegated by manager to substitute during absences.
January 23, 2020
Prepare and send timely responses and documentation to participants, clients, and/or designated contacts within regulations and/or established guidelines.
January 30, 2020
Maintains up-to-date benefit programs by processing all employee related changes and terminations timely and accurately including all tasks relative to COBRA compliance.
February 04, 2020
Assist in performing liaison functions with internal partners and third party vendors relative to coverage and eligibility data.
February 19, 2020