Benefits Clerk, Sr. facilitates benefits enrollment and administrative processes. Prepares and processes claims, changes, enrollments, and other benefits filings. Being a Benefits Clerk, Sr. coordinates informational sessions. Responds to inquires for information and provides forms, instructions, and other enrollment materials to employees. Additionally, Benefits Clerk, Sr. requires a high school diploma or equivalent. Typically reports to a supervisor. The Benefits Clerk, Sr. works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Benefits Clerk, Sr. typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)
Summary
The Supervisory Veterans Service Representative (Coach) leads an assigned team within the Veterans Service Center (VSC), Benefits Eligibility Support Team (BEST), or Pension Management Center (PMC) division through a staff of personnel responsible for providing information, advice, and assistance on all types of Veterans benefits claims administered to veterans and their dependents and for providing outreach services to various stakeholders.
Duties
Specific duties are as follows :
Work Schedule : Full time, Monday through Friday
TELEWORK ELIGIBLE : Yes per Agency guidelines. This is not a remote position.
Virtual : This IS NOT a virtual position.
Position Description / PD# : Supervisory Veteran Service Representative (Coach), 02101A
Relocation / Recruitment Incentives : Not Authorized
Financial Disclosure Report : Not required
Physical Requirements : The work normally involves mental rather than physical exertion.
Bargaining Unit Position : No
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