Benefits Manager jobs in Wisconsin
Benefits Manager develops, implements, administers, and maintains benefits programs, policies, and procedures. Ensures programs are equitable, meet employee needs, comply with legal requirements, and are cost effective. Being a Benefits Manager develops benefits communications and counsels employees on benefits related issues. Evaluates existing benefits programs against peer organizations to determine competitiveness, trends and developments. Additionally, Benefits Manager requires a bachelor's degree. May require Certified Employee Benefits Specialist (CEBS). Typically reports to director. The Benefits Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Benefits Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Recently Added Benefits Manager jobs
Client Services Manager
- Employee Benefits Corporation
-
Middleton, WI
FULL_TIME
-
Position Summary:
Employee Benefits Corporation is hiring for a Client Services Manager. The Client Services Manager is responsible for the day-to-day leadership of an assigned group of Client Account Representatives, who are responsible for client relationship management.
This person may work in our Middleton, WI office, or be partially remote, depending on availability. Must be available for one day of onsite training and onboarding in person at our Middleton, WI office as well as available as needed for onboarding Client Services team members and other team meetings. In office requirements are not expected to exceed more than a few times a month, and some months may not be required to be in office at all and may work entirely remotely if desired.
Responsibilities Include:- Oversee the day-to-day operations of the Client Services team
- Establish, promote and foster a work environment that empowers employees and focuses on continuous improvement, customer centricity and collaboration
- Address customer service issues in a professional manner utilizing diplomacy and tact
- Coordinate workflow with other departments as needed during peak activity periods
- Track, monitor and report key operational performance measures as defined jointly with the Customer Experience Director
- Establish and maintain work schedules (e.g., staff hours, PTO), identify resource needs (including overtime), review needs with Client Experience Director, and allocate resources accordingly
- Proactively manage CRM database, ensuring the documentation of each customer interaction and action item by assigned staff in a compliant manner and in adherence to department standards
- Contribute toward enhancing client experience and process and product improvement through observation, trend identification and customer feedback
- Provide ongoing and timely performance feedback to team and complete written annual performance evaluations
- Recommend and assist in the development and implementation of company and departmental goals and objectives
Qualifications:- Bachelor’s degree in business or related discipline; may be substituted with four years directly related work experience
- Minimum two years prior supervisory experienced to include completing performance appraisals, setting expectations, providing feedback and developing employees
- Minimum five years’ experience in customer-centric role
- Strong presentation and meeting facilitation skills
- Demonstrated success navigating and managing complex and escalated customer issues
- Proven strong organizational skills coupled with excellent multitasking abilities
- Demonstrated effective verbal and written communication skills, utilizing proper grammar, syntax and excellent business acumen
- Demonstrated experience in de-escalating client issues
- Strong attention to detail and critical thinking skills to help manage difficult situations
- Demonstrated ability to develop, maintain and foster relationships at all levels of the organization
- Demonstrated ability to maintain a positive, empathetic, and professional attitude internally and externally
- Demonstrated experience coordinating activities and tasks of a variety of resources toward a specific business goal
- Strong organizational and time management skills with proven ability to multitask and prioritize in a high paced environment with limited direction
- Demonstrated ability to guide clients through troubleshooting and navigating various company systems and the mobile application
- Computer proficiency in Windows-based applications along with a demonstrated ability to learn new software programs
- Intermediate proficiency with Microsoft Word, Excel, and Outlook
- Basic proficiency with Microsoft PowerPoint
- Demonstrated familiarity with electronic meeting facilitation tools
- Previous experience working with a Customer Relationship Management system (CRM)
- Ability and willingness to travel (1-2 times a quarter) to an outside client, meeting or conference during workday
- Possession of valid State Driver’s License and access to reliable transportation
Preferred Qualifications:- Subject matter expert in Employee Benefits Corporation’s product offerings or equivalent experience in the health care industry
- Previous experience managing others
- Previous experience training others
- Certificate in Flexible Compensation (CFC) designation
We offer:- A friendly, collaborative team environment
- A competitive compensation and benefits package that includes employee-ownership
- Opportunities for personal and professional growth
- Flexible scheduling to encourage and support a healthy work-life balance
More About Us:
Employee Benefits Corporation administers a variety of employee benefits, from IRS-approved, tax-advantaged plans to COBRA and state-regulated continuation administration through informative education materials, dedicated reporting, creative plan design and expert customer support. We work with benefit brokers and consultants, employers and HR administrators, and benefit plan participants to offer top-notch workplace benefits and customer service. As a 100% employee-owned company, we are committed to using our experience, knowledge, creativity and technology to ensure our customers’ satisfaction with their plans and with our services. ?
Employee Benefits Corporation is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Our affirmative action program is available to any applicant or employee upon request.
If you need an accommodation as part of the employment process, please contact Human Resources via email at HumanResources@ebcflex.com or via phone at (608) 831-8445.
We are an equal-opportunity employer. - 24 Days Ago
Software Engineering Manager/Enterprise Architect
- Employee Benefits Corporation
-
Middleton, WI
FULL_TIME
- Position Summary: Employee Benefits Corporation is hiring for a Software Engineering Manager/Enterprise Architect. The Software Engineering Manager/Enterprise Architect is a multi-faceted role, respon...
- 1 Month Ago
Member Benefits Consultants
- WEA Member Benefits
-
Madison, WI
FULL_TIME
- Do you want to support public school employees? Are you looking for a part-time role with flexible hours? Do you enjoy helping public school employees take ownership in their financial future? If you ...
- 26 Days Ago
Eligibility Specialist
- Optimyl Benefits
-
Milwaukee, WI
FULL_TIME
- Overview The Eligibility Specialist will be responsible for facilitating critical enrollment processes throughout the life cycle of our employer clients’ customer journeys. Responsibilities Coordinate...
- Just Posted
Senior Underwriter
- Optimyl Benefits
-
Milwaukee, WI
FULL_TIME
- Job Summary Optimyl Benefits is seeking a Senior Underwriter to price, quote, and analyze the structure of a contract and policy for a group employer based on group demographics, medical questionnaire...
- 1 Month Ago
COBRA Generalist
- Employee Benefits Corporation | Third Party Benefits Administrator
-
Flexible Work Arrangement (Hybrid or FT Remote), WI
FULL_TIME
- Position Summary: Employee Benefits Corporation is hiring for a COBRA Generalist. The COBRA (Consolidated Omnibus Budget Reconciliation Act) Generalist performs a variety of administrative tasks to su...
- 20 Days Ago
Benefits Manager jobs at Popular Companies
Benefits Manager
- Securitas Security Services Usa Inc.
-
Westlake Village, CA
- JOB SUMMARY: The Benefits Manager is responsible for managing a team of 4-6 benefit administrators, managing, and commun...
- 4/22/2024 12:00:00 AM
Benefits Manager
- Crg Search
-
Schaumburg, IL
- Client Our client is a spin-off of, and subsequent new venture, from a 100-year-old, high-growth, extremely profitable, ...
- 4/21/2024 12:00:00 AM
Benefits Manager
- Crg Search
-
Pleasant Prairie, WI
- Client Our client is a spin-off of, and subsequent new venture, from a 100-year-old, high-growth, extremely profitable, ...
- 4/21/2024 12:00:00 AM
Benefits Manager
- Securitas Security Services USA, Inc.
-
Westlake Village, CA
- JOB SUMMARY: The Benefits Manager is responsible for managing a team of 4-6 benefit administrators, managing, and commun...
- 4/20/2024 12:00:00 AM
Benefits Manager
- ATR International
-
San Francisco, CA
- We are seeking a Benefits Manager for a very important client. Responsibilities: · Primary contact for employees, extern...
- 4/20/2024 12:00:00 AM
Benefits Manager
- Nelnet, Inc.
-
Lincoln, NE
- Nelnet is a diversified and innovative company committed to enriching lives through the power of service as a student lo...
- 4/20/2024 12:00:00 AM
Benefits Manager
- CRG Search
-
Schaumburg, IL
- Client Our client is a spin-off of, and subsequent new venture, from a 100-year-old, high-growth, extremely profitable, ...
- 4/19/2024 12:00:00 AM
Benefits Manager
- CRG Search
-
Pleasant Prairie, WI
- Client Our client is a spin-off of, and subsequent new venture, from a 100-year-old, high-growth, extremely profitable, ...
- 4/19/2024 12:00:00 AM
About Wisconsin
Wisconsin is bordered by the Montreal River; Lake Superior and Michigan to the north; by Lake Michigan to the east; by Illinois to the south; and by Iowa to the southwest and Minnesota to the northwest. A border dispute with Michigan was settled by two cases, both Wisconsin v. Michigan, in 1934 and 1935. The state's boundaries include the Mississippi River and St. Croix River in the west, and the Menominee River in the northeast.
With its location between the Great Lakes and the Mississippi River, Wisconsin is home to a wide variety of geographical features. The state is divided into five dist...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Benefits Manager jobs
$114,541 to $149,523
Most Popular Cities in Wisconsin for Benefits Manager Jobs
What does a Benefits Manager do?
Benefits Manager in Tuscaloosa, AL
October and the months preceding are full of activity for the Group Benefits Manager, who not only organizes the administration of Publix's benefits plans, but also leads the annual open enrollment period hosted each fall by the Group Benefits department.
February 04, 2020
Benefits Manager in Gastonia, NC
Employee benefits are an expected part of most employees' compensation.
February 12, 2020
Benefits Manager in Santa Fe, NM
Health insurance companies typically don’t manage prescription benefits and instead rely on third-party PBMs, or pharmacy benefit managers.
February 23, 2020