Billing Systems Analyst jobs in Winston Salem, NC

This is a REMOTE WORK position where work must be performed within the state of North Carolina.   

• Provides design, development, maintenance, and support services for custom in-house applications.
• Works with customers and vendors to resolve complex issues.  
• Consults with customers in assessing and defining business needs and eliciting and documenting application requirements.
• Plans, modifies, and develops upgrades, patches and enhancements to custom applications.
• Creates and documents policies and procedures for custom in-house applications.
• Supports and manages system life cycles for custom applications.
• Develops and implements disaster recovery procedures.
• Provides design, development, maintenance, and support services for EIP Applications and Services.

Education and Experience

Bachelor’s degree with coursework in Computer Science, Information Technology, or related field, extensive experience in information technology and application development and support; extensive experience implementing and supporting applications and systems, or equivalent combination of education and experience.  

Physical Requirements

This work is sedentary and requires little to no exertion of force; work regularly requires sitting, using hands to finger, handle or feel and repetitive motions and occasionally requires walking and speaking or hearing; work requires close vision; vocal communication is required for expressing or exchanging ideas by means of the spoken word and conveying detailed or important instructions to others accurately, loudly or quickly; hearing is required to perceive information at normal spoken word levels and to receive detailed information through oral communications and/or to make fine distinctions in sound; work requires preparing and analyzing written or computer data and visual inspection involving small defects and/or small parts; work is generally in a moderately noisy location (e.g. business office, light traffic).

Hard-To-Fill Sign-On Incentive

This position has been designated by the City Manager as hard-to-fill and eligible for a one-time sign-on incentive. Please refer to the Hard-To-Fill Sign-On Incentive Policy for additional information and eligibility rules.