Billing Systems Manager jobs in Richmond, VA

Start Date: Immediate

Location: Richmond, VA Area

Company Information:

InProduction is the leading provider of temporary seating, staging, structures, and scenic production for the U.S. live events industry. The Company is a valuable partner to event organizers throughout the entire venue transformation process, with core services including design and fabrication, delivery and installation, on-site execution, and tear down. These services span a variety of end verticals including golf, motorsports, music festivals, other sports & entertainment, and corporate events. InProduction maintains a total commitment to excellence for an exceptional outcome at every event.

The Company is backed by ZMC. ZMC is a leading private equity firm comprised of experienced investors and executives who invest in, and manage, a diverse group of media and communications enterprises. Founded in 2001, ZMC’s investment philosophy centers on operational value creation driven by targeted investment themes, deep sector expertise, and strong partnerships with industry and operating executives. ZMC approaches its investments in collaboration with management teams and has a successful track record of actively adding value to portfolio companies.

https://www.inproduction.net

Contact:

Robert Erickson

SVP of HR and Safety, InProduction

rerickson@inproduction.net

Role Overview / Responsibilities:

We’re looking to hire an Internal Product Manager here at InProduction. In this role, you will own the entire product lifecycle for our internal systems and processes, including a custom-developed SPORTS business management application and its interfaces to various third-party systems, including SAGE 300, HubSpot, and Paychex. You’ll be an active leader bridging business needs between finance, operations and technology teams and partner with the executive leadership team and department leads to define product requirements, prioritize the company’s backlog, and drive successful releases.

·       Developing a strong understanding of InProduction’s business and its fundamental processes and systems

·       Partnering with stakeholders to shape the product roadmap, inform priorities, and plan work to improve efficiency and aid team members in their job

·       Finding workable solutions to current process and system limitations

·       Creating product requirements, acceptance criteria, and testing plans

·       Crafting customer and internal UX through wireframing and/or mockups

·       Attending Agile ceremonies, including standups, backlog grooming, work planning, production releases, and demos to represent your products through the development lifecycle

·       Working closely with the technology team to facilitate the delivery of product initiatives

·       Leading internal user acceptance testing

·       Creating release notes, release comms, and training materials where needed

·       Designing product and performance KPIs and working cross-functionally to build out business analytics

·       Monitoring product engagement and adoption with a focus on reducing out-of-process and system work