Job Title: Bookstore Associate
Department: Student Services
Reports To: Athletics/Bookstore Coordinator
Job Classification: Non-Exempt
Location: Ellsworth Community College, Iowa Falls, IA
Rate of Pay: $12 per hour
Schedule: Less than 25 hours per week
Summary: The purpose of this position is to conduct operations of the bookstore/student store and to perform tasks and projects of a bookkeeping, clerical, and/or administrative nature. Some exposure to confidential materials.
Job Duties:
- Assists in processing student payments, including cash, checks, credit cards, and financial aid charges; enters bookstore charges onto student account using college’s integrated software system; assists in semester book buy-backs.
- Responds to student, parent, and other employee questions relating to prices, book requirements, payment option, and bookstore policies and procedures. Processes correspondence and maintains files.
- Coordinates with faculty to maintain text and materials for classroom use.
- Processes orders, pricing, shelving and returning books, supplies and clothing merchandise.
- Maintains displays and overall bookstore and merchandise organization.
- Attends informational meetings pertaining to the success of the bookstore/student store as required; participates at major college events to include homecoming, family day, and home athletic events.
Education and Experience: Completion of High school/GED and 3 years of experience required. Experience can be substituted for education. Education can be substituted for experience.
Abilities:
- Ability to provide exceptional customer service skills.
- Knowledge of IVCCD processes and procedures, and the ability to comply.
- Ability to multi-tasks efficiently and in a timely manner.
- Ability to exercise good judgment and use critical thinking skills.
- Ability to work in an environment of shifting priorities and frequent interruptions.
- Knowledge of computer software programs to include: Word, Excel, PowerPoint and Publisher.
- Knowledge of and ability to work in computer systems designed for registrations and student records.
- Knowledge of office machines, such as copiers, printers and fax machines.
- Ability to handle moderately to highly confidential matters and materials with discretion.
- Ability to communicate effectively orally and in writing.
It is the policy of the Iowa Valley Community College District not to discriminate in its programs, activities, or employment on the basis of race, color, national origin, sex, disability, age, sexual orientation, gender identity, creed, religion, and actual or potential family, parental or marital status. If you have questions or complaints related to compliance with this policy, please contact the Vice President of Administration, serving as the District Equity Officer, 3702 S. Center Street, Marshalltown, IA 50158, 800-284-4823, Equity@iavalley.edu, or the Director of the Office for Civil Rights U.S. Department of Education, John C. Kluczynski Federal Building, 230 S. Dearborn Street, 37th Floor, Chicago, IL 60604-7204, Telephone: (312) 730-1560 Facsimile: (312) 730-1576, TDD 800-877-8339 Email: OCR.Chicago@ed.gov.