Branch Manager Assistant assists the branch manager in the daily operations of a retail banking branch office. Performs routine branch opening, closing, customer service, and other operational tasks and activities. Being an Branch Manager Assistant assumes responsibility for the supervision of the branch office during the manager's absence. Assists in training and managing branch staff. Additionally, Branch Manager Assistant ensures that branch operations follow all company policies and procedures. Maintains the required security, operational, and service quality standards. Usually has completed a bank management training program. May require an associate degree. Typically reports to a branch manager. The Branch Manager Assistant supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be an Branch Manager Assistant typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
ABOUT THE ROLE
F&M Trust is looking to hire an Assistant Community Office Manager (ACOM) for our Carlisle Crossing Community Office, which is located near the Carlisle Crossing Shopping Mall off York Road. While reporting directly to the Community Office Manager, this individual will be responsible for the daily operations of the office, which includes leading the internal sales activities, promoting exceptional customer experiences, and ensuring operational standards are upheld. To lead the charge in sales activities, this individual will exemplify a holistic relationship management approach by opening a variety of consumer and business deposit accounts, taking consumer loan applications, referring customers for other bank products and services, promoting team sales success within the office, and more. This individual will provide leadership to a Lead Financial Services Representative (Lead FSR), and indirectly supervise, mentor, motivate, and encourage three Financial Services Representatives (FSR).
This Assistant Community Office Manager will work approximately 40 hours per week and receive a competitive salary and comprehensive benefits package.
BENEFITS INCLUDE
MINIMUM QUALIFICATIONS
If this is something that raises any interest, and you have the minimum experience and drive to deliver solid management, sales, and customer service results, we encourage you to complete an employment application. We'll be in contact with the most qualified applicants who meet our hiring criteria in the upcoming weeks to get interviews started.
COMPARABLE JOB TITLES
Our job title here at F&M Trust is Assistant Community Office Manager, while other companies may use Assistant Branch Manager, Branch Sales Assistant Manager, Bank Branch Assistant Manager, Branch Sales Leader, Platform Leader, or Branch Internal Sales Leader.
F&M Trust is an Equal Opportunity Employer - M/F/Disability/Vet/SO
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