Branch Manager Assistant jobs in Huntington, WV

Branch Manager Assistant assists the branch manager in the daily operations of a retail banking branch office. Performs routine branch opening, closing, customer service, and other operational tasks and activities. Being an Branch Manager Assistant assumes responsibility for the supervision of the branch office during the manager's absence. Assists in training and managing branch staff. Additionally, Branch Manager Assistant ensures that branch operations follow all company policies and procedures. Maintains the required security, operational, and service quality standards. Usually has completed a bank management training program. May require an associate degree. Typically reports to a branch manager. The Branch Manager Assistant supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be an Branch Manager Assistant typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

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Branch Manager
  • Ashland Credit Union
  • Ashland, KY FULL_TIME
  • At Ashland Credit Union (ACU), we look for people who are ready to Own Their Journey! Whether you are just beginning your career or looking to achieve more along your professional journey, ACU is a great place to get you on the path that best serves you and our members. If you have a passion to serve, a desire to work in a fast-paced environment and are willing to bring enthusiasm to work with you each day, then you may just find that ACU is the right fit for you.

    Do you have a desire to reach higher and empower those around you? Then your journey brought you to the right place and we would like to meet you.

    Life is a journey…Own it!

    About Us:

    Ashland Credit Union is a non-profit and member-owned credit union that has been providing exceptional service to members for over 80 years. Continued growth and adaptability are what has allowed ACU to always be a trustworthy answer for staff and members along whatever journey in life they are on. At Ashland Credit Union, we embolden our members to achieve their financial goals. Along life's journey, it is our mission that staff, members, and the community we serve can count on ACU for guidance as they strive to achieve more in life.

    Position Summary:

    ACU has an exciting opportunity for a Branch Manager to join our Member Experience Department in Ashland, KY. This position leads and manages the branch experience for the Headquarter Branch location in Ashland, KY. The branch manager will adhere to all ACU policies and procedures, ensure consistency in all financial wellness conversations with members, and enhance member service by utilizing all available omnichannel tools.

    Job Responsibilities:

    • Lead the branch team to utilize active listening skills to position appropriate financial solutions to each member.
    • Lead the branch team to ensure members are given excellent experiences both for service-related needs and financial wellness needs. Oversees the consistency of member service interactions and the utilization of omnichannel tools available to enhance a member’s experience. Create a great member experience and solidify ACU loyalty by effectively responding to member needs.
    • Teach, coach, and train branch team members on ACU’s policies and procedures and oversees implementation in daily member interactions
    • Coach team members to manage risk scenarios by utilizing sound judgement, high ethics, and prudence built upon an extensive knowledge of ACU policies and procedures.
    • Be a brand ambassador in all interactions with members, employees, ACU board members, and volunteers.
    • Actively participate in all required compliance and behavioral skill training that equip one for excellent job performance.
    • Teach, coach and train direct reports to utilize available resources such as outbound call, financial wellness conversations, targeted outreach campaigns and center of influence activities to capitalize on each member interaction.
    • Lead team to consistently meet service and financial wellness objectives. Identify gaps and collaborates to quickly readjust approach as needed.
    • Responsible for growing and maintaining the branch deposit and loan portfolios.
    • Manages the life cycle of employee engagement including but not limited to hiring, training collaboration and onboarding, performance management, coaching for success, accountability, recognition, development, mentoring, and work life balance for direct reports.
    • Other duties as requested by Senior Management or Branch Network Senior manager.

    Education & Experience Requirements:

    Minimum 5 years of retail sales and service, retail branch banking preferred

    High School diploma or equivalent

    Previous experience in leadership roles preferred

    Bachelor's degree preferred

    Excellent verbal communication skills

    Required Skills & Abilities:

    Ability to work Monday thru Thursday 8am to 5pm EST and Friday 8am to 6pm EST

    Ashland Credit Union is committed to building a team that represents a variety of backgrounds, perspectives, and skills. We are committed to diversity and inclusion in the workplace and do not discriminate on the basis of race, sex, age, handicap, religion, natural origin or any other basis of protected class or where prohibited by law.

  • 11 Days Ago

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Branch Manager
  • Sid Harvey Industries I
  • Huntington, WV FULL_TIME
  • Level of Contribution = Self & Others Job Description for: Branch Manager – Branch Locations Sid Harvey’s an HVAC wholesale distributor of heating, cooling and refrigeration equipment and products is ...
  • 12 Days Ago

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Medical Equipment Branch Manager
  • Rotech Healthcare Inc.
  • Pikeville, KY FULL_TIME
  • About Rotech Rotech Healthcare Inc. is a national leader in providing ventilators, oxygen, sleep apnea treatment, wound care solutions, diabetic solutions and home medical equipment. We help patients ...
  • 24 Days Ago

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Russell Branch Manager
  • Ashland Credit Union
  • Russell, KY FULL_TIME
  • At Ashland Credit Union (ACU), we look for people who are ready to Own Their Journey! Whether you are just beginning your career or looking to achieve more along your professional journey, ACU is a gr...
  • 3 Days Ago

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Branch Operations Manager
  • Citizens Bank of Kentucky
  • Pikeville, KY FULL_TIME
  • Equal Opportunity Employer M/F/Veteran/Disabled If you need assistance in applying for this or any of our other open positions, please contact 606-789-4001 and ask for Human Resources or email humanre...
  • 13 Days Ago

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Assistant Manager
  • Fourteen Foods
  • Pikeville, KY FULL_TIME
  • When working at Fourteen Foods Dairy Queen, we welcome every guest with a smile and every day is a celebration! Since 2002, Fourteen Foods has been serving up smiles in 13 states and over 240 location...
  • 18 Days Ago

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0 Branch Manager Assistant jobs found in Huntington, WV area

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Assistant Remote Service Manager
  • Ashland Credit Union
  • Ashland, KY
  • At Ashland Credit Union (ACU), we look for people who are ready to Own Their Journey! Whether you are just beginning you...
  • 3/28/2024 12:00:00 AM

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Automotive Detailer - Car Washer - Barboursville
  • Enterprise Mobility
  • Barboursville, WV
  • Overview Enterprise Mobility is seeking a responsible, dedicated person to join our team as a full time Automotive Detai...
  • 3/27/2024 12:00:00 AM

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Assistant Branch Manager & Management Hire
  • Under Armour
  • Greenup, KY
  • Responsibilities The Assistant Store Manager supports the Store Manager in the daily operations of the store This includ...
  • 3/27/2024 12:00:00 AM

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Office Manager
  • Greenman-Pedersen, Inc.
  • Scott Depot, WV
  • Job Description Job Description GPI’s Mid-West Branch seeks an Office Manager to oversee and perform Administrative, Acc...
  • 3/27/2024 12:00:00 AM

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HVAC Lead Installer
  • Service Experts - Teays Valley
  • Hurricane, WV
  • Why You Should Join the Service Experts Team? Our team consists of the very best; we believe in doing what is right for ...
  • 3/26/2024 12:00:00 AM

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Custodian S25-212-42 (12:00 PM- 08:00 PM)
  • West Virginia Department of Education
  • Huntington, WV
  • Position Type: Custodial/Maintenance/Custodian Date Posted: 3/22/2024 Location: South Branch Elementary Closing Date: 04...
  • 3/26/2024 12:00:00 AM

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HVAC TB Tech Tm Ld Chill (un)
  • Johnson Controls International
  • Poca, WV
  • What you will do We are looking for a skilled Journeyman Chiller Mechanic TTL (Technical Team Leader) who has worked in ...
  • 3/25/2024 12:00:00 AM

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Administrative Associate
  • ALL Crane & Equipment Rental Corp.
  • Nitro, WV
  • Job Description Job Description Administrative Associate ALL Crane & Equipment Rental Nitro, WV - (25143) Position Summa...
  • 3/24/2024 12:00:00 AM

Huntington is in the southwestern corner of West Virginia, on the border with Ohio, on the southern bank of the Ohio River, at the confluence with the Guyandotte River. The city lies within the ecoregion of the Western Allegheny Plateau. Most of the city is in Cabell County, for which it is the county seat. A portion of the city, mainly the neighborhood of Westmoreland, is in Wayne County. Huntington is commonly divided into four main sections. The north/south divider is the CSX railroad tracks, while the east/west divider is First Street. Residents of Huntington are called "Huntingtonians." A...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Branch Manager Assistant jobs
$44,550 to $56,003
Huntington, West Virginia area prices
were up 1.2% from a year ago

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