Branch Manager Assistant assists the branch manager in the daily operations of a retail banking branch office. Performs routine branch opening, closing, customer service, and other operational tasks and activities. Being an Branch Manager Assistant assumes responsibility for the supervision of the branch office during the manager's absence. Assists in training and managing branch staff. Additionally, Branch Manager Assistant ensures that branch operations follow all company policies and procedures. Maintains the required security, operational, and service quality standards. Usually has completed a bank management training program. May require an associate degree. Typically reports to a branch manager. The Branch Manager Assistant supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be an Branch Manager Assistant typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Location: 522 S Broadway Ave Tyler, Texas 75702
Schedule: Flexible availability to work up to 40 hours per week during the business hours between 7:30AM-6:45PM Monday through Friday and rotating Saturdays from 8:30AM-2:30PM to meet branch scheduling needs.
United Heritage Credit Union (UHCU) is looking for a highly motivated and skilled Assistant Branch Manager to lead by positive example. You will support branch management in supervising the Teller line by being knowledgeable about solutions, acting decisively to resolve issues and working hard to ensure service levels are consistently high. You will provide oversight and assist members with teller transactions, new account openings and account maintenance, while identifying sales opportunities and recommending solutions to fulfill our members' financial needs.
Our Assistant Branch Managers understand the important role our Tellers have in the member experience, so they partner with their team to cultivate a warm and welcoming atmosphere built upon trust and respect. They take the time to foster employee development through training and coaching to inspire actions that increase productivity, help attain goals and achieve initiatives. By combining leadership with collaboration, you will help ignite the spark for our successes.
As an Assistant Branch Manager with UHCU you will:
What you will need to succeed:
The Requirements:
About United Heritage Credit Union:
The Credit Union was established in 1957 as an Austin-based credit union, and over 65 years later we continue to serve communities in Central Texas, Austin and Tyler communities, as well as those that live in the rest of Texas through TXCC membership. Through innovative technology, exemplary service standards and competitive products, United Heritage continues to be a strong force in the credit union industry. UHCU has over $1.5 billion in assets, more than 77,000 members, 10 branch locations, and approximately 260 employees. We are a full-service financial institution whose vision is "To be your primary financial institution." Being part of our credit union means being part of our community.
UHCU Offers:
Important Note: We take hiring very seriously. Interviewing at UHCU may include phone interviews, as well as 1st & 2nd round interviews. We are unable to follow-up with each and every applicant, but we do our best to run a thorough process for candidates whom we identify as a potential fit. We will be sure to contact you if that is the case!
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