Branch Manager Assistant assists the branch manager in the daily operations of a retail banking branch office. Performs routine branch opening, closing, customer service, and other operational tasks and activities. Being an Branch Manager Assistant assumes responsibility for the supervision of the branch office during the manager's absence. Assists in training and managing branch staff. Additionally, Branch Manager Assistant ensures that branch operations follow all company policies and procedures. Maintains the required security, operational, and service quality standards. Usually has completed a bank management training program. May require an associate degree. Typically reports to a branch manager. The Branch Manager Assistant supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be an Branch Manager Assistant typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Pay Range : $23.83 - $31.79As a strong support to the Branch Manager, the assistant manager supervises daily activities to ensure quality customer service standards are being met.
Maintains an appropriate focus on sales activities & related results. Monitors, identifies and controls compliance risks and operational exposure.
Assists with the selection of training needs, coaching and training of branch staff. Exhibits leadership in promoting the banks positive image in the communities in which they are located.
Assists with the management of the branch budget. Provides superior quality customer service and a positive banking experience for customers.
Education and Experience :
Skills and Abilities :
Unique Job Characteristics and Requirements :
NMLS Certification required or ability to obtain upon hire.
Tasks Performed :
Responsible for sales coaching and executing sales activities in achieving individual and team goals. Assists with annual reviews, helps establish individual sales goals and proposes salary recommendations to the manager for approval.
Physical Requirements :
Last updated : 2024-03-22
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