Branch Manager jobs in Columbus, OH
Recently Added Branch Manager jobs
Branch Manager - Digital Branch
- Telhio Credit Union
-
Columbus, OH
FULL_TIME
-
Formed in 1934, Telhio began as a credit union for Columbus Telephone Company (now AT&T) employees. Telhio now serves over 70,000 member-owners throughout central and southwest Ohio. As one of the largest credit unions in Ohio, Telhio is a strong financial institution that continues to serve its members through extraordinary service, innovative financial solutions and community involvement. After generations of service and growth, we never lose focus of our three core values - Caring, Commitment, and Integrity.
Position Summary:
The Digital Branch Manager is responsible for managing sales and operations of the digital branch and ensuring policies and procedures are being followed. Responsible for delivering an exceptional member experience through our virtual platform while assuring consistency and alignment with all banking products and services.
What you will do:- Manage the staff of the digital branch which will includes digital service representatives
- Measure member satisfaction and coordinate continuous improvement of digital banking services
- Review and maintain periodic reports to determine robust and actionable insights
- Support risk management reviews of the digital branch functional area
- Self-audit to address known or perceived concerns (e.g., fraud, compliance, cyber-security and technology)
- Assign work and coordinate activity of the department insuring timely, high-quality results.
- Responsible for promoting the sales and service culture through the efficient daily operation of a full service virtual branch, including deposit account opening, lending, product sales, member service
- Supports business development, mortgage banking and consumer lending call center teams with new memberships and account opening
- Support member onboarding process for new accounts
- Maps the member journeys to fully understand the member experience and their friction points to make and/or recommend improvements.
- Monitors product performance and key metrics to identifying areas for improvement, optimization and to improve adoption
- Prepares and presents reports related to operations, technology, service standards and other KPIs compared to best-in-class benchmarks for results.
- Educate members and provide banking solutions utilizing product knowledge, service, intuitive sales, and delivery system knowledge in a digital branch environment.
- Work with fraud, risk, and security personnel to maintain a coordinated defense against digital channel fraud.
What you will need:- 4-6 years Strong understanding of digital banking platforms, mobile applications, online banking, online account opening technology, and related services and technologies. Preferred
- 4-6 years Proficiency in using product management tools and analytics platforms. Preferred
- 4-6 years Excellent communication skills, with the ability to effectively collaborate with cross-functional teams and communicate complex concepts to non-technical stakeholders. Required
- 4-6 years Proven experience in management within the banking or financial services industry Required
- 1-3 years Fiserv DNA system experience Preferred
- 1-3 years Merdianlink system experience Preferred
- 1-3 years Consumer lending experience Preferred
- 1-3 years Ability to analyze user data, app usage metrics, and user feedback to make data-driven design decisions. Required
What you will earn:- Competitive pay
- Benefits: several medical plan options, dental, free vision, free life and free disability insurance
- 6% matching and immediately vested 401(K) plan
- Generous schedule for paid holidays, vacation and personal time for a healthy work-life balance
- Opportunity for personal career growth, continued education and mentorship programs
- Volunteer opportunities impacting the local community
This is a Non-Collective Bargaining Unit.Telhio is an Equal Opportunity Employer. - Just Posted
Branch manager branch
- Lendmark Financial Services, LLC
-
Mount Vernon, OH
FULL_TIME
- At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and und...
- Just Posted
Branch Manager
- Cochrane Supply & Engineering
-
Columbus, OH
FULL_TIME
- About the Job: Cochrane Supply is a technology company distributing Building Automation and IIoT products seeking a Branch Manager or Inside Sales professional for a new Columbus, OH branch. The posit...
- 20 Days Ago
Branch Manager
- Elwood Staffing
-
Marysville, OH
FULL_TIME
- When you join the Elwood family, you become part of a team that fosters a culture of integrity, winning and achieving results, providing superior customer service, and helping others. We help people f...
- 21 Days Ago
Branch Manager
- Union Bank Company
-
Marion, OH
FULL_TIME
- Would you like to be part of a winning team and serve your community? If so, The Union Bank Company has a Branch Manager position open at the Marion branches. Applicants must have experience in financ...
- 21 Days Ago
Branch Manager
- Orkin LLC
-
Columbus, OH
FULL_TIME
- OverviewWe’re the Industry Leader Because of Leaders Like You. When you’re an Orkin Branch Manager, you’re the leader cultivating a team to deliver top-notch service from the industry leader with more...
- 4 Days Ago
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0 Branch Manager jobs found in Columbus, OH area
PKX Branch Manager
- Porta Kleen
-
Lancaster, OH
- Full-Time/Regular 1. This position is responsible for planning, organizing, coordinating and controlling all branch oper...
- 4/24/2024 12:00:00 AM
Branch Manager (Columbus, OH)
- Caesarstone Ltd.
-
Columbus, OH
- The Branch Manager is responsible for developing and managing Caesarstone's operations business in Columbus, OH includin...
- 4/24/2024 12:00:00 AM
Assistant Branch Manager & Management Hire
- Under Armour
-
Reynoldsburg, OH
- Responsibilities The Assistant Store Manager supports the Store Manager in the daily operations of the store This includ...
- 4/24/2024 12:00:00 AM
Branch Manager
- KeyBank
-
Reynoldsburg, OH
- Location: 6961 E Main Street - Reynoldsburg, Ohio 43068 Job Summary Be a problem solver, trusted advisor, and partner to...
- 4/23/2024 12:00:00 AM
Grain Branch Manager
- Heritage Cooperative
-
Derby, OH
- Job Description Job Description Heritage Cooperative is always looking for friendly, outgoing, customer-service driven e...
- 4/23/2024 12:00:00 AM
Branch Manager
- Airgas
-
Columbus, OH
- R10037762 Branch Manager (Open) Location: Columbus, OH - Retail shop How will you CONTRIBUTE and GROW? The Branch Manage...
- 4/21/2024 12:00:00 AM
Branch Manager- Columbus, OH
- EMCOR
-
Columbus, OH
- DeBra-Kuempel Inc. is a wholly owned subsidiary of EMCOR Group, Inc.EMCOR is the world's leading provider of mechanical ...
- 4/21/2024 12:00:00 AM
Hydro-Excavation Branch Manager
- MPW Services
-
Lancaster, OH
- Job Description 1. This position is responsible for planning, organizing, coordinating and controlling all branch operat...
- 4/20/2024 12:00:00 AM
About Columbus, Ohio
The confluence of the Scioto and Olentangy rivers occurs just north-west of Downtown Columbus. Several smaller tributaries course through the Columbus metropolitan area, including Alum Creek, Big Walnut Creek, and Darby Creek. Columbus is considered to have relatively flat topography thanks to a large glacier that covered most of Ohio during the Wisconsin Ice Age. However, there are sizable differences in elevation through the area, with the high point of Franklin County being 1,132 ft (345 m) above sea level near New Albany, and the low point being 670 ft (200 m) where the Scioto River leaves...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Branch Manager jobs
$59,122 to $77,698
Columbus, Ohio area prices
were up 1.3% from a year ago
were up 1.3% from a year ago
What does a Branch Manager do?
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Reports all incidents, accidents, and injuries, promotes a safety culture to improve safety records and to achieve a healthy and safety workplace environment for everyone.
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Stay abreast of competing markets and provide reports on market movement and penetration.
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Follow consumer and business banking guidelines for accuracy and proper new account handling, ongoing maintenance/management, and exception processing and pricing.
May 12, 2022