Branch Service Manager oversees daily branch activities. Monitors branch service quality and coaches staff to achieve appropriate levels. Being a Branch Service Manager manages and schedules tellers and customer service staff. Schedules Customer Service Clerks/Reps to ensure adequate coverage. Additionally, Branch Service Manager implements and reviews bank policies and procedures, prepares branch for audits, and keeps branch in compliance with all bank policies and procedures. Handles more complex customer complaints and questions. May require a bachelor's degree. Typically reports to the Branch Manager. The Branch Service Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Branch Service Manager typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2025 Salary.com)
United Banks mission is to empower people by providing real solutions in business and life. So promise great things. Act like a hero. Solve a problem. Stay open to ideas. Invent a better way. Delight customers. Build relationships. Customize. Get creative. Flex. Respond. And deliver real solutions. United is our name. United is our mission.
You are United. United begins with you (quite literally with u and figuratively with you!). To our customers, you are the bank. You are the person who makes this bank come alive and sparkle with personality. You embody our vision. We do whatever it takes. We empower people. We provide real solutions.
As a full-time employee of United Bank, you would join an outstanding, supportive culture of employees. You would also gain several attractive benefits, including the following:
We have an excellent opportunity for a full-time Branch Manager for our New Downtown Grand Rapids Branch. United Bank is searching for driven individuals who are focused on building relationships with our customers by meeting their financial objectives. Whether you have several years of experience or are new to the banking industry, we would love to help you achieve your personal and professional goals.
The Branch Manager position is a fundamental position at United Bank. Branch Managers have the important role of managing and leading the branch employees and the overall performance of the branch. You will perform a wide range of administrative and supervisory duties. These duties include the development of branch goals and financial targets, branch sales and outside sales, and responding to and initiating correspondence and communications with customers, supplies, and others. You will also develop expense budgets and monitor and control expenditures. As the Branch Manager, you will instruct and supervise staff, along assisting in their professional development. You will also originate consumer loans, develop a customer base, and insure proper execution and maintenance of financial controls. You are responsible for areas of compliance related to retail and branch operations and you may undertake special projects relating to departmental services as assigned.
This position requires:
United Bank of Michigan is proud to be an Equal Opportunity and Affirmative Action Employer, and to have an inclusive culture to promote and ensure equal opportunity decisions regardless of race, color, gender, disability, sexual orientation, gender identity, veteran status or any other legally protected status.
If you require an accommodation to apply to this position, please call (616) 559-4526, or email careers@unitedbank4u.com. This contact information is for accommodation purposes only.
As a full-time employee of United Bank, you would join an outstanding, supportive culture of employees. You would also gain several attractive benefits, including the following:
We have an excellent opportunity for a full-time Branch Manager for our Clarksville, MI Branch. United Bank is searching for driven individuals who are focused on building relationships with our customers by meeting their financial objectives. Whether you have several years of experience or are new to the banking industry, we would love to help you achieve your personal and professional goals.
The Branch Manager position is a fundamental position at United Bank. Branch Managers have the important role of managing and leading the branch employees and the overall performance of the branch. You will perform a wide range of administrative and supervisory duties. These duties include the development of branch goals and financial targets, branch sales and outside sales, and responding to and initiating correspondence and communications with customers, suppliers, and others. You will also develop expense budgets and monitor and control expenditures. As the Branch Manager, you will instruct and supervise staff, along assisting in their professional development. You will also originate consumer loans, develop a customer base, and insure proper execution and maintenance of financial controls. You are responsible for areas of compliance related to retail and branch operations and you may undertake special projects relating to departmental services as assigned.
Preferred qualifications:
United Bank of Michigan is proud to be an Equal Opportunity and Affirmative Action Employer, and to have an inclusive culture to promote and ensure equal opportunity decisions regardless of race, color, gender, disability, sexual orientation, gender identity, veteran status or any other legally protected status.
If you require an accommodation to apply to this position, please call (616) 559-4526, or email careers@UnitedBank4U.com. This contact information is for accommodation purposes only.