Branch Service Manager jobs in Birmingham, AL

Branch Service Manager oversees daily branch activities. Monitors branch service quality and coaches staff to achieve appropriate levels. Being a Branch Service Manager manages and schedules tellers and customer service staff. Schedules Customer Service Clerks/Reps to ensure adequate coverage. Additionally, Branch Service Manager implements and reviews bank policies and procedures, prepares branch for audits, and keeps branch in compliance with all bank policies and procedures. Handles more complex customer complaints and questions. May require a bachelor's degree. Typically reports to the Branch Manager. The Branch Service Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Branch Service Manager typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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Branch manager branch
  • Rexel USA, Inc
  • Anniston, AL FULL_TIME
  • The position of Branch Manager will be based out of our Anniston, AL Location!

    Summary

    The Branch Manager is responsible for developing / coaching their team and providing the profitable and safe functioning of the branch.

    The Branch Manager reviews all aspects of branch operations, interprets corporate goals, prepares, and executes annual budgets, and plans and implements sales and operational initiatives to achieve profitable business growth.

    Responsibilities include but are not limited to safety, personnel, facility, inventory, equipment, and the overall business results.

    What You'll Do

    • Drives profitability by utilizing company digital tools to maximize all aspects of branch performance. Leads external digital strategy through customer digital adoption
    • Provides leadership, motivation, direction, and training to branch personnel. Recognizes personnel problems, and takes corrective actions as needed
    • Ensures branch personnel have the tools necessary to achieve highest levels of sales potential
    • Effectively manages branch Profit and Loss (P&L) to meet or exceed total sales, GE sales, net income, and asset management targets, and expense budgets
    • Implements branch security and safety standards by conducting facility and asset inspections and taking corrective actions to support controls
    • Remains knowledgeable and current about markets served, customers, vendors, and competitors
    • Maintain and develop positive relationships with existing and prospective customers and vendors, demonstrates excellent customer service and sets an example for other staff
    • Conduct / oversee inventory control procedures and ensures appropriate inventory levels are maintained
    • Collaborates with key partners, managers, sales, and marketing to support branch mission, strategies, and growth goals
    • May fill in for branch and warehouse roles and makes deliveries as needed
    • Other duties as assigned

    The information contained in this job description is intended to describe the essential job functions required of those assigned to this job.

    It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job.

    The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrated commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Rexel USA.

    What You'll Need

    • High School Diploma or GED required
    • Bachelor's degree preferred
    • Valid Driver's License
    • 5 years of sales, operations, electrical distribution, or similar B2B industry experience
    • 2 years of leadership experience

    Knowledge, Skills and Abilities

    • Knowledge and experience in inventory control and warehouse operations
    • Ability to manage P&Ls preferred
    • Ability to develop and implement sales strategies
    • Sales and service oriented, self-motivated, dependable, possess excellent leadership, and customer service skills
    • Excellent written, verbal, interpersonal, and presentation skills are required
    • Strong negotiation and interpersonal skills
    • Experience with Microsoft Office and ERP system such as Solar Eclipse
    • Ability to develop and coach a team

    Working Conditions and Physical Demands

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Working Environment

    • Exposed to unpleasant or disagreeable physical environment such as high noise level and / or exposure to heat and cold Occasionally up to 20%
    • Exposed to bio hazardous conditions Occasionally up to 20%
    • Exposed to toxic or caustic chemicals which mandate attention to safety considerations Occasionally up to 20%
    • Exposed to electrical hazards; risk of electrical shock Occasionally up to 20%
    • Handles or works with potentially dangerous equipment Occasionally up to 20%
    • Travels to offsite locations Occasionally up to 20%

    Physical Demands

    • Sit : Must be able to remain in a stationary position Frequently 21% to 50%
    • Walk : Must be able to move about inside / outside office or work location Frequently 21% to 50%
    • Use hands to finger, handle or feel : Operates a computer and other office machinery Constantly at least 51%
    • Stoop, kneel, crouch, or crawl : Must be able to position ones self to maintain computers in the lab, including under desks and in the server closet Occasionally up to 20%
    • Climb or balance : Must be able to ascend / descend on a ladder Occasionally up to 20%
    • Talk, hear, taste, smell : Must be able to use senses to; effectively communicate with co-workers and clients and detect hazardous conditions Constantly at least 51%

    Weight and Force

    • Up to 10 pounds Constantly at least 51%
    • Up to 25 pounds Frequently 21% to 50%
    • Up to 50 pounds Occasionally up to 20%
    • Up to 100 pounds Occasionally up to 20%
    • More than 100 pounds Occasionally up to 20%

    Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO / Disabled / Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.

    Last updated : 2024-04-03

  • 14 Days Ago

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Branch manager branch
  • PNC External
  • Trussville, AL FULL_TIME
  • Job Profile Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customer...
  • 24 Days Ago

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Branch Manager
  • Restaurant Depot | Restaurant Depot
  • Birmingham, AL FULL_TIME
  • Position Title: Branch Manager Department: Management Supervisor:Regional Manager FLSA: Exempt Position Summary: Ensure efficient operation of the Branch to ensure customer satisfaction and projected ...
  • 12 Days Ago

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Branch Manager
  • Elwood Staffing
  • Lincoln, AL FULL_TIME
  • When you join the Elwood family, you become part of a team that fosters a culture of integrity, winning and achieving results, providing superior customer service, and helping others. We help people f...
  • 12 Days Ago

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Branch Manager
  • Surge Staffing
  • Pelham, AL FULL_TIME
  • As a leader in the staffing, recruiting and business services industries, SURGE Staffing is dedicated to connecting great employees with great companies. The Branch Manager is responsible for identify...
  • 15 Days Ago

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Branch Manager
  • Alabama Title Loans, Inc
  • Oxford, AL FULL_TIME
  • Job description The role of Branch Manager is to lead a small team of lending professionals to deliver company expectations with a focus on customer retention and coworker development. Our Branch Mana...
  • 1 Day Ago

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0 Branch Service Manager jobs found in Birmingham, AL area

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Registered Client Service Associate
  • Morgan Stanley
  • Tuscaloosa, AL
  • POSITION SUMMARY Registered Client Service Associates (CSAs) help shape the future of service by modernizing the client ...
  • 4/19/2024 12:00:00 AM

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Director of Operations (RN)
  • Hiring Now!
  • Birmingham, AL
  • Overview: Join Our Team as a Director of Operations (RN) Are you a leader committed to creating meaningful patient exper...
  • 4/19/2024 12:00:00 AM

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District Manager - Alabama
  • H&E Equipment Services, Inc.
  • Birmingham, AL
  • H&E Equipment Services is one of the largest integrated equipment companies in the nation that provides the higher stand...
  • 4/18/2024 12:00:00 AM

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Clinical Manager $15K sign-on bonus
  • CenterWell Home Health
  • Birmingham, AL
  • Join our compassionate community and prioritize health with us. As a Home Health Clinical Manager, you will orchestrate ...
  • 4/18/2024 12:00:00 AM

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Respiratory Therapist
  • St. Vincent Home Medical Services
  • Birmingham, AL
  • Job Description Job Description Summary of Position: The Clinical Specialist works in the homecare setting providing qua...
  • 4/17/2024 12:00:00 AM

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Account Manager Outside Sales
  • Vision Southeast Companies Inc
  • Birmingham, AL
  • Job Description Job Description We are seeking an Account Manager Outside Sales to join our team! You will resolve custo...
  • 4/16/2024 12:00:00 AM

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Financial Relationship Consultant
  • Citizens Trust Bank
  • Birmingham, AL
  • Job Description Job Description Celebrating over 100 years in the community, Citizens Trust Bank remains committed to pr...
  • 4/15/2024 12:00:00 AM

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PST/ Driver
  • St. Vincent Home Medical Services
  • Birmingham, AL
  • Job Description Job Description Summary of Position: The Patient Service Technician delivers and sets up equipment in pa...
  • 4/15/2024 12:00:00 AM

Birmingham (/ˈbɜːrmɪŋhæm/ BUR-ming-ham) is a city located in the north central region of the U.S. state of Alabama. With an estimated 2017 population of 210,710, it is the most populous city in Alabama. Birmingham is the seat of Jefferson County, Alabama's most populous and fifth largest county. As of 2017, the Birmingham-Hoover Metropolitan Statistical Area had a population of 1,149,807, making it the most populous in Alabama and 49th-most populous in the United States. Birmingham serves as an important regional hub and is associated with the Deep South, Piedmont, and Appalachian regions ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Branch Service Manager jobs
$42,766 to $55,130
Birmingham, Alabama area prices
were up 1.3% from a year ago

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