Branch Service Manager jobs in Charlotte, NC

Branch Service Manager oversees daily branch activities. Monitors branch service quality and coaches staff to achieve appropriate levels. Being a Branch Service Manager manages and schedules tellers and customer service staff. Schedules Customer Service Clerks/Reps to ensure adequate coverage. Additionally, Branch Service Manager implements and reviews bank policies and procedures, prepares branch for audits, and keeps branch in compliance with all bank policies and procedures. Handles more complex customer complaints and questions. May require a bachelor's degree. Typically reports to the Branch Manager. The Branch Service Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Branch Service Manager typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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FIELD SERVICE FOREMAN
  • Branch Civil
  • Charlotte, NC FULL_TIME
  • Position Summary

    Branch's Civil Division is searching for a collaborative and driven Field Service Foreperson to join our well-established, growing company. The Equipment Field Foreperson (EFF) is responsible for coordinating, directing and supervising Equipment Operation's field personnel, and the daily repair and maintenance of BCI equipment. The EFF promotes and develops communication, coordination, and cooperation between Field and Equipment Operations. The EFF will provide technical assistance as needed to ensure that equipment personnel work safely and that equipment is maintained in safe and reliable working condition. The EFF will use best methods to minimize equipment repair downtime and cost.

    Duties/Responsibilities
    • Comply with all BCI, OSHA, or other relevant safety rules and regulations.
    • Conduct all business with a professional and respectful attitude.
    • Communicate equipment status and readiness with project and equipment operations management.
    • Monitor and evaluate equipment condition, repair priorities, and the safety of all EO field operations.
    • Develop and manage positive relationships and a sense of urgency with EO personnel.
    • Evaluate productivity, monitor labor hours (time cards), and ensures jobs are properly staffed, including covering vacations, call offs, special short-term requirements, and emergency support.
    • Maintain a thorough knowledge of the operating, maintenance, and repair procedures of all equipment owned and/or operated by Branch Civil, Inc.
    • Coordinate and communicate scheduling of major repairs and downtime with Equipment Superintendent.
    • Monitor preventive maintenance scheduling and procedures to ensure correct intervals, tasks, and performance.
    Duties/Responsibilities Cont.
    • Ensure compliance with all Federal, State and Local labor laws.
    • Assist in the recruitment and deployment of equipment maintenance and service personnel
    • Assist with training field equipment ops. personnel upon hiring, as well as assist the Equipment Superintendent in identifying needs for continuing education for established employees.
    Qualifications
    • Associates Degree in Automotive/Diesel Field and 5 years related experience OR
    • Technical diploma and 7 years related experience OR
    • 10 years heavy equipment repair experience
    • Preferred basic computer skills with iPad and MS office experience
    • CDL license with hazmat and tanker endorsements required within 60 days
    Competencies
    Leadership
    People Management
    Communicating Effectively
    Work Environment/Safety
    Establishing Relationships
    Travel

    This job operates in the shop, and regular visits to job sites are required.

    Supervisory Responsibility
    Physical Demands

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds.

    Position Type/Expected Hours of Work

    Office days and hours are Monday through Friday, 8:00 a.m. to 5 p.m. Work hours may include occasional nights and weekends, which may include overnight stays.

    AAP/EEO Statement

    It has been and will continue to be a fundamental policy of the Company not to discriminate on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or status as a veteran, or any other basis protected by applicable federal, state or local law, with respect to recruitment, hiring, training, promotion, and other terms and condition of employment

    Other Duties

    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

     

  • 29 Days Ago

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Branch Service Manager
  • Kaeser Compressor, Inc.
  • Charlotte, NC FULL_TIME
  • Kaeser Compressors, Inc. is one of the largest and most successful suppliers of industrial compressed air and vacuum systems with nearly 7,000 employees worldwide. Our primary goal is providing except...
  • 1 Month Ago

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Manager, Branch
  • Adapt Health LLC
  • Charlotte, NC FULL_TIME
  • DescriptionAdaptHealth Opportunity – Apply Today!At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives – out of the hospital an...
  • 17 Days Ago

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Branch Manager
  • Installed Building Products
  • Charlotte, NC FULL_TIME
  • Job Description As a Branch Manager at Central Aluminum Supply, you will oversee all aspects of our branch operations. You will lead a team of dedicated professionals, manage day-to-day operations, an...
  • 17 Days Ago

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Branch Manager
  • Orkin LLC
  • Charlotte, NC FULL_TIME
  • OverviewAre you an inspirational leader who knows how to motivate your team while engaging and inspiring them? Do you enjoy driving change, setting goals and have your earnings tied to your results? A...
  • Just Posted

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Branch Manager
  • Beacon Sales Acquisition, Inc.
  • Charlotte, NC FULL_TIME
  • Overview (EN): Joining Beacon as a Branch Manager means becoming part of a values-driven organization. Our core principles guide everything we do: putting people first, prioritizing safety, doing what...
  • Just Posted

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0 Branch Service Manager jobs found in Charlotte, NC area

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Customer Assistance Representative Sr. - Rock Hill SC
  • Enterprise Holdings
  • Rock Hill, SC
  • Overview: The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting ...
  • 4/24/2024 12:00:00 AM

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Account Representative
  • Mariner Finance Llc
  • Salisbury, NC
  • Are you a goal-oriented individual? Are you looking to start your career at an industry-leading consumer finance organiz...
  • 4/24/2024 12:00:00 AM

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Aftermarket Dispatch Coordinator
  • Factory Cleaning Equipment by Jon-Don LLC
  • Mooresville, NC
  • Job Description Job Description Factory Cleaning Equipment is currently looking for an Aftermarket Dispatcher to work ou...
  • 4/23/2024 12:00:00 AM

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Client Service & Marketing Associate
  • Core Ventures
  • Lincolnton, NC
  • The Company: Simplified Financial is a small-town financial advisor who services individuals and families based in North...
  • 4/23/2024 12:00:00 AM

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Patient Services Coordinator- LPN, Home Health
  • CenterWell Home Health
  • Lincolnton, NC
  • Become a part of our caring community and help us put health first The Patient Services Coordinator-LPN is directly resp...
  • 4/22/2024 12:00:00 AM

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Customer Service Representative I
  • IAA
  • Concord, NC
  • Here at IAA, an RB Global, Inc. company, (IAA) excellent customer service is at our core. That's why our Customer Servic...
  • 4/21/2024 12:00:00 AM

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Sr. Consumer Loan Specialist - Sales Customer Service
  • Republic Finance
  • Matthews, NC
  • Overview and Responsibilities: Are you looking for a long-term opportunity with a growing financial services company tha...
  • 4/20/2024 12:00:00 AM

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Customer Care Rep I - Gastonia
  • CenterState Bank Corporation
  • Gastonia, NC
  • ** Customer Care Rep I - Gastonia** **Job Category****:** Operations **Requisition Number****:** CUSTO07461 Showing 1 lo...
  • 4/20/2024 12:00:00 AM

Charlotte (/ˈʃɑːrlət/) is the most populous city in the U.S. state of North Carolina. Located in the Piedmont, it is the county seat of Mecklenburg County. In 2017, the U.S. Census Bureau estimated the population was 859,035, making it the 17th-most populous city in the United States. The Charlotte metropolitan area's population ranks 22nd in the U.S., and had a 2016 population of 2,474,314. The Charlotte metropolitan area is part of a sixteen-county market region or combined statistical area with a 2016 census-estimated population of 2,632,249. Between 2004 and 2014, Charlotte was ranked as...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Branch Service Manager jobs
$44,414 to $57,255
Charlotte, North Carolina area prices
were up 1.5% from a year ago

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