Branch Service Manager jobs in Clarksville, TN

Branch Service Manager oversees daily branch activities. Monitors branch service quality and coaches staff to achieve appropriate levels. Being a Branch Service Manager manages and schedules tellers and customer service staff. Schedules Customer Service Clerks/Reps to ensure adequate coverage. Additionally, Branch Service Manager implements and reviews bank policies and procedures, prepares branch for audits, and keeps branch in compliance with all bank policies and procedures. Handles more complex customer complaints and questions. May require a bachelor's degree. Typically reports to the Branch Manager. The Branch Service Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Branch Service Manager typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

Recently Added Branch Service Manager jobs

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Branch Manager
  • Legends Bank
  • Clarksville, TN FULL_TIME
  • Legends Bank
    Job Description
    Job Title: Branch Manager/Personal Banker
    Department: Branch Manager/Operations
    Reports To: Steve Kemmer
    FLSA Status: Exempt (if supervise 2 or more full-time employees)
    SUMMARY
    Manages branch or office of financial institution by performing the following duties:
    ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
    "Sets the tone" for the branch each day by being 1) first one on site for proper branch opening and last to leave to ensure end of day is complete, 2) develop plans for the branch daily, 3) coordinate and ensure branch involvement in bank/product promotions.
    Protects bank assets by 1) making sound decisions daily on non-sufficient fund deposit accounts, 2) working toward elimination of charge-off deposit accounts, 3) assessing risk to ensure all transactions executed by branch personnel are within bank policy.
    Ensures branch deposit goals are met/exceeded as well as branch referral goals to include investment, mortgage and treasury management.
    Ensures cross-sell goals are met/exceeded and bank products and services are sold as appropriate to customer needs.
    Attends/on time for all branch manager/personal banker meetings, conference calls and share ideas.
    Interviews customers to evaluate customers' needs and offer appropriate financial products and services.
    Prepares, compiles and inputs into the computer system new customer application information to open new accounts while ensuring completeness.
    Answers customer questions and investigates and corrects errors, following customer and bank records.
    Presents funds received from customer to Teller for deposit and obtains receipt for customer.
    Executes wire transfers of funds as needed.
    Provides ongoing relationship servicing with current customers to maintain goodwill and gain additional business.
    Coordinates and assists other departmental personnel in resolving any customer issues.
    Promotes and cross-sells other bank products and services as appropriate to customer requirements.
    Provides deposit and loan data to support marketing and sales promotion programs.
    Scanning of customer account information as needed.
    Ability to perform teller duties as needed.
    Performs other clerical tasks such as filing, typing, and operating office machines.
    Obtain credit records from credit reporting agency following bank guidelines.
    Proactive in handling branch maintenance issues.
    Ensures branch is sufficiently cross-trained for each position as well as trained to cross-sell bank products.
    Ensures branch employee work coverage is sufficient at all times.
    Responsible for taking in-house loan applications as required.
    Performs branch security audits quarterly.
    Ensures teller and vault audits are performed on a monthly basis.
    Complete all quarterly loan compliance training as required.
    Ensures all bank policy and procedures are followed.
    Ensures customer service is prompt and courteous as well as provide ongoing relationship servicing to maintain goodwill and gain additional business.
    Ensures all account issues/disputes are resolved in a timely manner.
    Generates new business by contacting area business, community and civic organizations to assist in meeting profitability goals.
    SUPERVISORY RESPONSIBILITIES Supervises branch tellers/personal bankers (specific branch location).
    QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily to include the ability to manage, open accounts and operate a teller line. Attention to detail, the ability to multi-task and highly customer service oriented is a must. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    EDUCATION and/or EXPERIENCE - Bachelor degree with 3 years banking experience in branch management; prefer 5 years experience in the banking industry to include knowledge in teller line, opening accounts and branch management.
    PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job to include some bending, reaching and lifting. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • 21 Days Ago
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Automotive Service Manager
  • Midas Auto Service - JC
  • Dickson, TN OTHER
  • At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years o...
  • Just Posted
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Automotive Service Manager
  • Midas Auto Service - JC
  • Clarksville, TN OTHER
  • At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years o...
  • Just Posted
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General Manager
  • Sudden Service
  • Clarksville, TN FULL_TIME
  • Description Fast, Friendly, Local! At Sudden Service, we are more than just gas and gummi bears. We are a meeting place for campers, construction workers, and career professionals. We are your party s...
  • 6 Days Ago
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Home Care Branch Manager
  • Senior Solutions Home Care
  • Clarksville, TN FULL_TIME
  • DescriptionJoin Our Award-Winning Home Care Team - Let's Make A Difference Together!We are Senior Solutions, an established, family owned home care company, providing quality care throughout Tennessee...
  • 21 Days Ago
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Assistant Branch Manager
  • Legends Bank
  • Clarksville, TN FULL_TIME
  • Job Title: Assistant Branch Manager Department: Retail Banking Reports To: Branch Manager FLSA Status: Non-exempt SUMMARY Responsible for assisting the branch manager in all phases of branch operation...
  • 23 Days Ago
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0 Branch Service Manager jobs found in Clarksville, TN area

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Managing Partner
  • Modern Woodmen of America
  • Clarksville, TN
  • As a Managing Partner, you’ll grow a team of financial representatives. You’ll help guide and train your team members as...
  • 4/18/2024 12:00:00 AM
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Hospice Certified Nursing Assistant - Hospice Aide
  • Curo Health Services
  • Dickson, TN
  • Our Company Gentiva Hospice is a member of the Gentiva family - an industry leader in hospice, palliative, home health, ...
  • 4/18/2024 12:00:00 AM
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Assistant General Manager -Custom Home Construction
  • Southeast Recruiters
  • Clarksville, TN
  • Location Clarksville, TN No Remote ****Job Description**** A National leader in the custom home building industry, is lo...
  • 4/16/2024 12:00:00 AM
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Territory Sales Manager - Mid -South- TN, AR.KY.NC.SC.
  • A. O. Smith Corporation
  • Ashland City, TN
  • Company / Location Information We are one of the world's leading manufacturers of water heating and water treatment tech...
  • 4/15/2024 12:00:00 AM
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Insurance Specialist
  • Bankers Life
  • Clarksville, TN
  • Bankers Life®, one of the most respected brands in the Financial Services industry, is seeking ambitious individuals to ...
  • 4/14/2024 12:00:00 AM
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Dock & Door Program Manager
  • The Bailey Co. Inc.
  • Nashville, TN
  • The Dock & Door Program Manager is responsible for developing, program building, and project managing the Dock & Door se...
  • 4/14/2024 12:00:00 AM
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Assistant Branch Manager & Management Hire
  • Under Armour
  • Clarksville, TN
  • Responsibilities The Assistant Store Manager supports the Store Manager in the daily operations of the store This includ...
  • 4/14/2024 12:00:00 AM
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Assistant Branch Manager & Management Hire
  • Under Armour
  • Hopkinsville, KY
  • Responsibilities The Assistant Store Manager supports the Store Manager in the daily operations of the store This includ...
  • 4/14/2024 12:00:00 AM
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About Clarksville, Tennessee

Clarksville is the county seat of Montgomery County, Tennessee, United States. It is the fifth-largest city in the state behind Nashville, Memphis, Knoxville, and Chattanooga. The city had a population of 132,929 at the 2010 census, and an estimated population of 153,205 in 2017. It is the principal central city of the Clarksville, TN–KY metropolitan statistical area, which consists of Montgomery and Stewart Counties in Tennessee, and Christian and Trigg Counties in Kentucky. The city was founded in 1785 and incorporated in 1807, and named for General George Rogers Clark, frontier fighter and ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Branch Service Manager jobs
$41,346 to $53,300
Clarksville, Tennessee area prices
were up 1.3% from a year ago
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What does a Branch Service Manager do?

Branch Service Manager in Alexandria, LA
We are proactive in providing professional recruitment service.
December 16, 2019
Branch Service Manager in Mcallen, TX
The Human Resources Directorate also has arrangements with the TBS to provide the Department of Finance with compensation and benefits services, and human resource information management services.
December 10, 2019
Branch Service Manager in Atlanta, GA
Now ask whether and how they know how well their branches actually perform.
January 29, 2020