Branch Service Manager jobs in Madison, WI

Branch Service Manager oversees daily branch activities. Monitors branch service quality and coaches staff to achieve appropriate levels. Being a Branch Service Manager manages and schedules tellers and customer service staff. Schedules Customer Service Clerks/Reps to ensure adequate coverage. Additionally, Branch Service Manager implements and reviews bank policies and procedures, prepares branch for audits, and keeps branch in compliance with all bank policies and procedures. Handles more complex customer complaints and questions. May require a bachelor's degree. Typically reports to the Branch Manager. The Branch Service Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Branch Service Manager typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

U
Branch Manager: Whitewater Branch
  • UW Credit Union
  • Whitewater, WI FULL_TIME
  • Overview

    UW Credit Union is hiring a Branch Manager for our Whitewater branch location! Our Branch Managers play an instrumental role in the development of our teams and the satisfaction of our members. They inspire their team to cultivate relationships with members, uncover their true needs, provide education on financial options, and make recommendations to help members achieve their financial dream.

     

    As a Branch Manager, you have a natural ability to coach and influence others while leading teams that deliver an exceptional member experience. You thrive in a collaborative environment. You feel empowered by the autonomy to deliver all aspects of the branch functions to serve our members – from opening their first checking account, to applying for an auto loan or first mortgage, to discussing retirement savings, and beyond. Humanity counts most to us and we would rather miss a sales goal, than make a recommendation that is not in the member’s best interest. 

     

    Everything we do is driven by our core values, If this sounds like a team and culture you want to join, we want to talk to you! 

    Responsibilities

    What You’ll Do

    • Supports team members through coaching, peer mentorship, training and skill development opportunities.
    • Actively role model behaviors to achieve branch and organizational goals.
    • Cultivates an environment that consistently delivers our Branch Service Philosophy standards.
    • Achieve balanced scorecard results in alignment with the Members for Life Sales and Service Philosophy.
    • Effectively adapts to the changing priorities in the organization, reallocating focus and resources to deliver the best result.
    • Engages in project work assignments that relate to business initiatives and strategies. Delivers high levels of quality by taking ownership and exceeding expectations.
    • Displays high levels of cultural competence by fostering a welcoming atmosphere that reflects our belief that Humanity Counts Most.
    • Responsible for developing a staff of highly engaged employees as measured by the annual employee engagement surveys.

    Qualifications

    What You’ll Need to Succeed

    • Bachelor’s degree in business administration, finance, marketing or a related field.
    • 2 years of managerial experience in the financial industry, or an experiential equivalency of at least 3 years experience in a managerial capacity outside the financial industry.
    • 4 years additional experience in Financial Services or Retail Sales.
    • Demonstrated leadership skills to motivate and develop staff.
    • Ability to learn, understand, and lead complex operations including the lending process, member services and teller operations.
    • Strong interpersonal communication, outstanding ability to influence and build relationships, and creative problem-solving skills.

    Why work for UW Credit Union?

    Join one of Wisconsin’s premier financial institutions, a 2023 Top Workplaces USA and multi-year recipient of Madison Magazine’s Best Places to Work, Wisconsin State Journal’s Top Workplaces, and Milwaukee Journal Sentinel’s Top Workplaces to receive:

    • 21.5 days annual paid time off
    • 2 weeks paid caregiver leave
    • 2.5 weeks paid new child parental leave
    • 2 days paid volunteer time
    • 11 paid holidays (includes your birthday!)
    • 401k company match of up to 5%, plus approximately 4% discretionary match
    • Variable bonus reward
    • Competitive Medical, Dental and Vision plans, including domestic partner eligibility
    • Free bus pass and bublr/ BCycle membership
    • Employee Assistance Program
    • And more!

     

    UW Credit Union is proud to be an Equal Opportunity and Affirmative Action Employer of Minorities, Protected Veterans, Women, and individuals with Disabilities. We strive to cultivate an inclusive workplace that is home to a diverse workforce where employees at all levels model knowledge of, belief in and a commitment to cultural competence.

  • 20 Days Ago

T
Branch Manager (Verona Branch)
  • The Park Bank
  • Verona, WI FULL_TIME
  • Description The Park Bank Retail Leadership team is looking for an experienced, dynamic, & self-aware manager to lead the Verona Branch and its incredibly talented staff – could this position be the n...
  • 23 Days Ago

S
Branch Manager
  • Security Finance
  • Madison, WI FULL_TIME
  • Job Overview Do you go above and beyond to motivate a team to achieve goals? Are you ready to share the joy of assisting customers as a hands-on leader of an enthusiastic team? You’re the connection b...
  • 21 Days Ago

J
Branch Manager
  • Johnson Financial Group
  • Fort Atkinson, WI FULL_TIME
  • Job Description OverviewJohnson Financial Group (JFG) has an exciting opportunity available as a Branch Manager! As Wisconsin's largest family-owned, privately held financial institution, Johnson Fina...
  • 25 Days Ago

R
Branch Manager
  • Restaurant Depot | Restaurant Depot
  • Madison, WI FULL_TIME
  • Position Title: Branch Manager Department: Management Supervisor:Regional Manager FLSA: Exempt Position Summary: Ensure efficient operation of the Branch to ensure customer satisfaction and projected ...
  • 9 Days Ago

S
Branch Manager
  • SRS Building Products - Madison
  • Madison, WI FULL_TIME
  • Branch Manager is an opportunity to be part of a growing company where you truly feel like an entrepreneur with the support you need to succeed. We value hard work, leadership, and communication. Spec...
  • 9 Days Ago

Filters

Clear All

Filter Jobs By Location
  • Filter Jobs by companies
  • More

0 Branch Service Manager jobs found in Madison, WI area

L
Full Time Client Service Associate
  • Lake Ridge Bank
  • Madison, WI
  • Overview: At Lake Ridge Bank, we are focused on the community and we are seeking a service-oriented professional to join...
  • 3/28/2024 12:00:00 AM

D
Research Engineer/Research Physical Scientist
  • Department Of Agriculture
  • Madison, WI
  • Summary NOTE: Read location information in Additional Information section before applying. This is not a remote position...
  • 3/28/2024 12:00:00 AM

U
Information Technology Support Specialist
  • United States Courts
  • Madison, WI
  • **Job Details for Information Technology Support Specialist** Court Name/Organization: Wisconsin Western District Court ...
  • 3/28/2024 12:00:00 AM

W
Optical Laboratory Branch Manager
  • Walman Company
  • Madison, WI
  • ** The Walman Optical Company** ** Optical Laboratory Branch Manager** Madison, WI 53714 We are currently seeking an exp...
  • 3/28/2024 12:00:00 AM

N
Customer Service Representative
  • National Seating & Mobility, Inc.
  • Madison, WI
  • ** Customer Service Representative** **Job Category****:** Branch Administration **Requisition Number****:** CUSTO002529...
  • 3/27/2024 12:00:00 AM

D
Internal Revenue Agent (Fed State Local Gvmt Spec - Examiner) 12 MONTH ROSTER AMENDED
  • Department Of The Treasury
  • Madison, WI
  • Duties WHAT IS THE TAX EXEMPT & GOVERNMENT ENTITIES (TE/GE) DIVISION? A description of the business units can be found a...
  • 3/27/2024 12:00:00 AM

B
FT Customer Service Representative
  • Bankatfirstnational
  • Beloit, WI
  • ** FT Customer Service Representative** **Job Category****:** Retail **Requisition Number****:** CUSTO001510 Showing 1 l...
  • 3/26/2024 12:00:00 AM

L
Armed Driver Guard- Madison, WI
  • Loomis
  • Madison, WI
  • With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults...
  • 3/25/2024 12:00:00 AM

Madison is located in the center of Dane County in south-central Wisconsin, 77 miles (124 km) west of Milwaukee and 122 miles (196 km) northwest of Chicago. The city completely surrounds the smaller Town of Madison, the City of Monona, and the villages of Maple Bluff and Shorewood Hills. Madison shares borders with its largest suburb, Sun Prairie, and three other suburbs, Middleton, McFarland, and Fitchburg. Other suburbs include the city of Verona and the villages of Cottage Grove, DeForest, and Waunakee as well as Mount Horeb, Oregon, Stoughton, and Cross Plains among others. According to th...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Branch Service Manager jobs
$44,865 to $57,836
Madison, Wisconsin area prices
were up 1.3% from a year ago

Branch Service Manager in Alexandria, LA
We are proactive in providing professional recruitment service.
December 16, 2019
Branch Service Manager in Mcallen, TX
The Human Resources Directorate also has arrangements with the TBS to provide the Department of Finance with compensation and benefits services, and human resource information management services.
December 10, 2019
Branch Service Manager in Atlanta, GA
Now ask whether and how they know how well their branches actually perform.
January 29, 2020