Branch Service Manager oversees daily branch activities. Monitors branch service quality and coaches staff to achieve appropriate levels. Being a Branch Service Manager manages and schedules tellers and customer service staff. Schedules Customer Service Clerks/Reps to ensure adequate coverage. Additionally, Branch Service Manager implements and reviews bank policies and procedures, prepares branch for audits, and keeps branch in compliance with all bank policies and procedures. Handles more complex customer complaints and questions. May require a bachelor's degree. Typically reports to the Branch Manager. The Branch Service Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Branch Service Manager typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
About us
Created in 1928 for the sole purpose of providing financial services to our owner- members, MPS Credit Union has grown from those early years into a highly competitive mid-size credit union through a wide arrange of financial products and services. Our credit union is member oriented, professional, collaborative, and supportive, our mission is to "deliver innovative financial products and services adding value to our members lives".
Our work environment includes:
We are immediately looking for a member oriented, reliable and professional persons to join our team as Teller at our Pinecrest branch. The successful candidate will be responsible for handling member transactions in a professional and efficient manner, while ensuring accuracy and compliance.
We are searching for someone who will:
**Candidate must be open to work on Saturdays. And should be willing to travel to other branches to assist with staffing needs if necessary.**
Apply to MPS Credit Union because we C.A.R.E. about our employees, members & community!!
The statements above are intended to describe the general nature and level of the work being performed by team member's assigned to this position. They are not intended to be an exhaustive list of responsibilities, duties and skills, because the statements are general of the job.
Job Type: Full-time
Pay: $28,080.00 - $31,200.00 per hour
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Work Location: In person
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