Branch Service Manager jobs in Minneapolis, MN

Branch Service Manager oversees daily branch activities. Monitors branch service quality and coaches staff to achieve appropriate levels. Being a Branch Service Manager manages and schedules tellers and customer service staff. Schedules Customer Service Clerks/Reps to ensure adequate coverage. Additionally, Branch Service Manager implements and reviews bank policies and procedures, prepares branch for audits, and keeps branch in compliance with all bank policies and procedures. Handles more complex customer complaints and questions. May require a bachelor's degree. Typically reports to the Branch Manager. The Branch Service Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Branch Service Manager typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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Senior Branch Service Manager/Branch Service Manager
  • RBC Capital Markets, LLC
  • Wayzata, MN FULL_TIME
  • Job Summary

    Job Description

    What is the opportunity?

    Embrace RBC Wealth Management's core values and culture as an integral part of our branch serving financial advisors, clients and the team. The Branch Service Manager is a player-coach role, acting as the primary liaison between the Complex management team and the branch on operational matters by modeling, encouraging and developing a positive and productive work environment to foster a strong team culture within the branch.

    At RBC Wealth Management, your career progression matters to us. We offer training, development and learning resources so you continue to grow your career in a way that matters to you.

    What will you do?

    • Oversee branch staff and operations to keep branch running smoothly including onboarding, training and motivating branch staff, providing work direction, and resolving issues pertaining to staff supervision and/or escalating to Complex management team.
    • Ensure the effective communication of all policy and procedural changes and other issues that impact the branch employees and their ability to effectively perform their jobs.
    • Onboard new accounts, accurately record all securities and/or coupons received from clients and ensure they are credited to the proper accounts and quickly and accurately transmitted to the Complex main office and Minneapolis following all required branch, complex and RBC procedures for handling client securities.
    • Ensure the security of the branch cage and its contents by keeping it locked at all times and prohibiting unauthorized personnel in the cage area.
    • Build and maintain professional relationships with clients by assisting them and answering account questions; facilitate the transfer of funds and securities, complete trades in client accounts, and process checks, wires and ACH's in a timely manner.

    What do you need to succeed?

    Must-have

    • Bachelor's Degree or job related experience
    • 5 years of financial services experience with a solid knowledge of industry rules and regulations
    • Series 7 and 66 (or 63/65) and Series 9/10 (or 8)
    • Strong written and verbal communication and computer skills
    • Previous supervisory experience
    • Attention to detail coupled with the mindset of how you can make the branch more efficient and effective

    What's in it for you?

    We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

    • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
    • Leaders who support your development through coaching and managing opportunities
    • Ability to make a difference and lasting impact
    • Work in a dynamic, collaborative, progressive, and high-performing team
    • Flexible work/life balance options
    • Opportunities to do challenging work
    • Opportunities to take on progressively greater accountabilities
    • Access to a variety of job opportunities across business

    LI-SM3

    Job Skills

    Collaborative Sales, Commercial Acumen, Customer Knowledge, Customer Service Management, Negotiation, Performance Management (PM), Perseverance and Follow-Through, Sales, Sales Activities, Sales Channels, Sales Forecasting, Team Management

    Additional Job Details

    Address:

    641 LAKE STREET EAST:WAYZATA

    City:

    Wayzata

    Country:

    United States of America

    Work hours/week:

    40

    Employment Type:

    Full time

    Platform:

    Wealth Management

    Job Type:

    Regular

    Pay Type:

    Salaried

    Posted Date:

    2024-03-18

    Application Deadline:

    Inclusion and Equal Opportunity Employment

    At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

    We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

    Join our Talent Community

    Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.

    Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at .


    RBC is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status or any other legally-protected factors.

     

  • 8 Days Ago

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Branch service manager
  • RBC Capital Markets, LLC
  • Wayzata, MN FULL_TIME
  • Job Description What is the opportunity? Embrace RBC Wealth Management’s core values and culture as an integral part of our branch serving financial advisors, clients and the team. The Branch Service ...
  • 3 Days Ago

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Veterinary Hospital Manager
  • North Branch Veterinary Hospital
  • North Branch, MN FULL_TIME
  • North Branch Veterinary Hospital is searching for a Hospital Manager to lead our growing team! North Branch Veterinary Hospital was founded in 1973. Since then our staff has been performing veterinary...
  • 1 Day Ago

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Court Administrative Manager I, Ninth Judicial District (internal to MJB Employees Only)
  • Minnesota Judicial Branch
  • Bemidji, MN FULL_TIME
  • The Ninth Judicial District is seeking qualified applicants for a Court Administrative Manager I position.This position is open internally to current Minnesota Judicial Branch employees only. The Cour...
  • 4 Days Ago

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Branch manager branch
  • Sunbelt Rentals
  • Burnsville, MN FULL_TIME
  • Join Our Team! Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to...
  • Just Posted

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Branch Manager
  • Louisville Tile Distributors Inc
  • Minneapolis, MN FULL_TIME
  • DescriptionLouisville Tile of Minneapolis is seeking a Branch Manager to oversee our Minneapolis location. The Branch Manager is responsible for overseeing all operational and team management aspects ...
  • 19 Days Ago

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0 Branch Service Manager jobs found in Minneapolis, MN area

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Customer Service Representative
  • Pine
  • Minneapolis, MN
  • Job Description Job Description Job Title: Customer Service Representative Reporting to: Branch Manager orOffice Supervi...
  • 3/27/2024 12:00:00 AM

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Customer Service Team Lead Customer Service Hudson, Wisconsin From $25 to $33 per hour
  • Uline Inc.
  • Hudson, WI
  • **Customer Service Team Lead** **Customer Service Team Lead** Job ID: R2101337 Location: Hudson, Wisconsin **Customer Se...
  • 3/27/2024 12:00:00 AM

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Customer Service Team Lead - $2,000 Sign-on Bonus Customer Service Hudson, Wisconsin From $25 to $33 per hour
  • Uline
  • Hudson, WI
  • **Customer Service Team Lead - $2,000 Sign-on Bonus** **Customer Service Team Lead - $2,000 Sign-on Bonus** Job ID: R210...
  • 3/27/2024 12:00:00 AM

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HVAC Assistant Service Manager
  • CoolSys
  • Lakeville, MN
  • Overview: With over 150 years of experience, and headquartered in Southern CA, CoolSys is the market-leading indoor envi...
  • 3/26/2024 12:00:00 AM

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Senior Premier Relationship Manager (Licensed)
  • BMO Financial Group
  • Minneapolis, MN
  • **The mission of Premier Services is to help mass affluent clientele make real financial progress by understanding and p...
  • 3/26/2024 12:00:00 AM

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Senior Premier Relationship Manager (Licensed)
  • BMO (Bank of Montreal)
  • Minneapolis, MN
  • Application Deadline: 03/28/2024 Address: 5775 Wayzata Boulevard Job Family Group: Retail Banking Sales & Service The mi...
  • 3/26/2024 12:00:00 AM

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Field Service Coordinator
  • GEA Group
  • Hudson, WI
  • Responsibilities / Tasks We are GEA, one of the world's largest system suppliers for the food, beverage, and pharmaceuti...
  • 3/26/2024 12:00:00 AM

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Customer Service Representative
  • National Seating & Mobility, Inc.
  • Minneapolis, MN
  • ** Customer Service Representative** **Job Category****:** Branch Administration **Requisition Number****:** CUSTO002679...
  • 3/24/2024 12:00:00 AM

Minneapolis (/ˌmɪniˈæpəlɪs/ (listen)) is the county seat of Hennepin County and the larger of the Twin Cities, the 16th-largest metropolitan area in the United States. As of 2017, Minneapolis is the largest city in the state of Minnesota and 45th-largest in the United States, with an estimated population of 422,331. The Twin Cities metropolitan area consists of Minneapolis, its neighbor Saint Paul, and suburbs which altogether contain about 3.6 million people, and is the third-largest economic center in the Midwest. Minneapolis lies on both banks of the Mississippi River, just north of the riv...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Branch Service Manager jobs
$48,782 to $62,886
Minneapolis, Minnesota area prices
were up 1.4% from a year ago

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