Branch Service Manager jobs in North Charleston, SC

Branch Service Manager oversees daily branch activities. Monitors branch service quality and coaches staff to achieve appropriate levels. Being a Branch Service Manager manages and schedules tellers and customer service staff. Schedules Customer Service Clerks/Reps to ensure adequate coverage. Additionally, Branch Service Manager implements and reviews bank policies and procedures, prepares branch for audits, and keeps branch in compliance with all bank policies and procedures. Handles more complex customer complaints and questions. May require a bachelor's degree. Typically reports to the Branch Manager. The Branch Service Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Branch Service Manager typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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Branch Service Manager
  • Penske
  • Ladson, SC OTHER
  • Position Summary:

    A Branch Service Manager's responsibility is managing the shop floor and handling minor shop administrative tasks that are the result of preventative maintenance and repairs. The branch service manager oversees the maintenance supervisor and/or technicians to assure the location aligns business objectives and customers demands.

    This is a full time position

    Major Responsibilities:

    • Manage preventative maintenance scheduling, quality, and customer satisfaction

    • Listen to and resolve customer complaints regarding services, products, or personnel

    • Hire, train, and evaluate personnel

    • Assure that each direct report understands the company objectives

    • Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business

    • Direct and supervise associates engaged in sales, inventory-taking, reconciling cash receipts, or performing specific services, such as pumping gasoline for customers

    • Provide staff with assistance in performing difficult or complicated duties

    • Plan and prepare work schedules, and assign associates to specific duties

    • Attend company meetings to exchange product information and coordinate work activities with other departments

    • Prepare sales and inventory reports for management and budget departments

    • Formulate pricing policies according to profitability requirements

    • Other projects and tasks as assigned by supervisor

    Qualifications:

    • At least 3 years of previous work experience in diesel shop maintenance required

    • At least 1 years of supervisory experience required

    • Associates Degree (business or technical) or Vo-Tech Graduate preferred

    • Proficiency in the use of Microsoft Outlook, Word, Excel, Access, and PowerPoint required

    • Strong written/oral communication and people management skills required

    • The associate will be required to understand and comply with specific instructions, guidelines, rules, regulations, or other information established by Penske management

    • The associate must be able to perform all work adhering to DOT, OSHA, and all Penske safety and maintenance policies; including but not limited to the correct selection and use of appropriate tools, PPE, machine guarding, and established best safety practice.

    • Regular, predictable, full attendance is an essential function of the job

    • Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.

    This position is regulated by the Department of Transportation or designated as safety sensitive by the company, and the ability to work in a constant state of alertness and in a safe manner is required. Associates must have the ability to accept responsibility for their own safety, as well as the safety of others.

    Physical Requirements: The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    • While performing the duties of this job, the associate will be required to move frequently, stand, walk, climb, bend, and sit for extended length of time throughout their scheduled working period.

    • The associate is required to use their hands on a routine and daily basis to grasp, reach, touch, handle, feel, and/or otherwise operate required tools or controls.

    • The associate must be able to work safely at heights using applicable ladders and elevated working platforms.

    • The associate must be able to safely work in all weather conditions.

    • Given the frequent movement of large trucks through the workplace, the associate must be able to see and hear in order to safely navigate the work environment.

    • The associate must be able to regularly lift and/or move up to 50lbs/23kg and occasionally lift and/or move up to 100lbs/45kg.

    Penske is an Equal Opportunity Employer.

    Job Category: Vehicle Maintenance Management/Supervisors

    Job Family: Operations

    Address: 3166 Ancrum Rd

    Primary Location: US-SC-Ladson

    Employer: Penske Truck Leasing Co., L.P.

    Req ID: 2402382

  • 1 Month Ago

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Branch Manager
  • Jet Direct Mortgage
  • Charleston, SC FULL_TIME
  • The Mortgage Banker Branch Manager (MBBM) proactively oversees MLO’s that solicits new residential mortgage business. In this on-going Mortgage Banker Branch Manager role, that you would continually i...
  • 12 Days Ago

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Branch Manager
  • PNC
  • Pleasant, SC FULL_TIME
  • Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work to...
  • 13 Days Ago

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Branch Manager
  • Hometown Finance
  • Georgetown, SC FULL_TIME
  • About us Hometown Finance is expanding into Georgetown, SC. We are professional, collaborative and customer focused and our goal is to serve local communities through personal loans and tax return pre...
  • Just Posted

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Branch Manager
  • Hometown Finance
  • Summerville, SC FULL_TIME
  • About us Hometown Finance is expanding into Summerville, SC. We are professional, collaborative and customer focused and our goal is to serve local communities through personal loans and tax return pr...
  • Just Posted

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Branch Manager
  • Bay Staffing Solutions
  • Charleston, SC FULL_TIME
  • We are a national, multi-state Staffing Company looking for a talented Branch Manager for our Myrtle Beach, SC (Charleston, SC) location to source, interview and select qualified job candidates for ou...
  • 1 Day Ago

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0 Branch Service Manager jobs found in North Charleston, SC area

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RN Admissions - Clinical Assessment Advisor Home Health Full Time
  • Humana
  • North Charleston, SC
  • Become a part of our caring community and help us put health first The Clinical Assessment Advisor directly completes an...
  • 4/19/2024 12:00:00 AM

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Branch Manager
  • Hirequest Direct
  • North Charleston, SC
  • Company Overview:HireQuest Inc. is a leading provider of specialized temporary staffing services, with branches nationwi...
  • 4/19/2024 12:00:00 AM

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Customer Care Rep I - Charleston, SC or Charlotte, NC
  • Southstatebank
  • Charleston, SC
  • ** Customer Care Rep I - Charleston, SC or Charlotte, NC** **Job Category****:** Operations **Requisition Number****:** ...
  • 4/17/2024 12:00:00 AM

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Customer Care Rep I - Charleston, SC or Charlotte, NC
  • CenterState Bank Corporation
  • Charleston, SC
  • ** Customer Care Rep I - Charleston, SC or Charlotte, NC** **Job Category****:** Operations **Requisition Number****:** ...
  • 4/17/2024 12:00:00 AM

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Customer Service Specialist
  • Rollins, Inc.
  • Summerville, SC
  • ** Customer Service Specialist** **Job Category****:** Customer Service **Requisition Number****:** CUSTO19366 Showing 1...
  • 4/16/2024 12:00:00 AM

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Sales Agent
  • Bankers Life
  • North Charleston, SC
  • Bankers Life is searching for future agents to work in a fast-paced and dynamic hybrid remote environment. Jumpstart you...
  • 4/16/2024 12:00:00 AM

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Market Cash Leader
  • Johnson Controls International
  • North Charleston, SC
  • Build your best future with the Johnson Controls team As a global leader in smart, healthy and sustainable buildings, ou...
  • 4/16/2024 12:00:00 AM

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Hospice Certified Nursing Assistant - Hospice Aide
  • Gentiva
  • North Charleston, SC
  • Our Company: Gentiva Hospice is a member of the Gentiva family – an industry leader in hospice, palliative, home health,...
  • 4/3/2024 12:00:00 AM

North Charleston is the third-largest city in the U.S. state of South Carolina, with incorporated areas in Berkeley, Charleston, and Dorchester counties. On June 12, 1972, the city of North Charleston was incorporated and was rated as the ninth-largest city in South Carolina. As of the 2010 Census, North Charleston had a population of 97,471, growing to an estimated population of 108,304 in 2015, and with a current area of more than 76.6 square miles (198.5 km2). As defined by the U.S. Office of Management and Budget, for use by the U.S. Census Bureau and other U.S. Government agencies for st...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Branch Service Manager jobs
$43,498 to $56,074
North Charleston, South Carolina area prices
were up 1.5% from a year ago

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