Branch Service Manager oversees daily branch activities. Monitors branch service quality and coaches staff to achieve appropriate levels. Being a Branch Service Manager manages and schedules tellers and customer service staff. Schedules Customer Service Clerks/Reps to ensure adequate coverage. Additionally, Branch Service Manager implements and reviews bank policies and procedures, prepares branch for audits, and keeps branch in compliance with all bank policies and procedures. Handles more complex customer complaints and questions. May require a bachelor's degree. Typically reports to the Branch Manager. The Branch Service Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Branch Service Manager typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Description
As a branch manager, you will play a pivotal role in leading and developing a team while fostering a culture of continuous growth and improvement. You will help to develop and identify relationships with existing and potential clients for a strong pipeline. Responsibilities will encompass a range of tasks, all aimed at achieving the branch objectives and enhancing employee development.
Requirements
Branch Growth/Bank Growth – Deposits, Loans, Referrals
Leadership and Management
Other Duties
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0 Branch Service Manager jobs found in Sioux City, IA area