Branch Service Representative provides centralized information and solutions services to assist branch employees with questions about processes and products. Serves as the point of contact to guide and assist branch staff with product information and operational policies. Being a Branch Service Representative responds to questions and resolve cases by researching bank procedures or regulatory governance and escalating issues internally as necessary. Completes call tracking and supporting documentation associated with each case. Additionally, Branch Service Representative may research and address inquiries regarding specific transactions. Requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The Branch Service Representative works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Branch Service Representative typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Academy Service Group is a facility management company that provides floor-to-ceiling support services, including pest control, cleaning, janitorial services, and facility maintenance. We offer custom service programs tailored to meet our clients' needs and have over 1,200 business partners that support our overall operations, ensuring we provide exceptional customer service.
Role Description
We are seeking a full-time Customer Service Representative for an on-site role located in Hackensack, NJ. The Customer Service Representative will be responsible for handling customer inquiries, resolving customer complaints, providing product/service information, and maintaining efficient customer service operations. The candidate should be able to communicate with customers via phone, email, or in-person. Attention to detail and problem-solving skills are essential.
Qualifications
Clear All
0 Branch Service Representative jobs found in Bergenfield, NJ area