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Job Openings: Member Service Representative - Cleveland Branch

Duties:

Job Description

The Ohio Educational Credit Union has been serving its members with quality financial tools since 1933. Our goal is to assist in building our members' financial future through a full range of superior financial services, education and exceptional value.

We are currently searching for an experienced and energetic financial services professional to join our Cleveland OH branch located at 2921 Community College Ave - across from the Tri-C Metro Campus.. Reporting to the Branch Manager, the responsibilities of this position include:

Interacting with the membership in a positive manner to ensure good member relations.

Greeting members, potential members and guests to OHecu in a professional manner.

Actively promoting products to members. Assisting members in their understanding of the benefits and services available to them through an OHecu membership.

Opening new memberships. Assisting members and potential members with products that include but are not limited to savings, checking, loans (secured, unsecured, vehicle, HELOC, etc) IRA’s, credit life/disability insurance and credit/debit card products. This includes explaining the products/services, providing available resource materials, assisting with the completion of required paperwork for the product and soliciting the assistance of other OHecu staff to help deliver that service to the member.

Assisting members with issues pertaining to their accounts/services at OHecu.

May occasionally perform teller related transactions and cash handling activities for OHecu members and shared branching customers

Other related and unrelated duties as assigned

Requirements:

Applicants must have a successful work history in a sales/customer service position within a financial services environment (bank, credit union or savings and loan).

Misc Comments:

This is a full-time position - Monday through Friday (no weekends of evenings). We offer a comprehensive benefit package (health, dental, life/disability, 401(k), paid holidays and a generous PTO allowance and free parking.

How to Apply

Apply Online for Member Service Representative - Cleveland Branch
Upload Your Resume for Member Service Representative - Cleveland Branch

If it is more convenient you may also complete and print an employment application and submit along with a copy of your resume to OHecu in person or by mail to:

Human Resources
OHecu
PO Box 93079
Cleveland, OH 44101