Branch Service Representative jobs in South Dakota
Branch Service Representative provides centralized information and solutions services to assist branch employees with questions about processes and products. Serves as the point of contact to guide and assist branch staff with product information and operational policies. Being a Branch Service Representative responds to questions and resolve cases by researching bank procedures or regulatory governance and escalating issues internally as necessary. Completes call tracking and supporting documentation associated with each case. Additionally, Branch Service Representative may research and address inquiries regarding specific transactions. Requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The Branch Service Representative works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Branch Service Representative typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Recently Added Branch Service Representative jobs
Member Service Representative (Dawley Branch)
- Voyage Federal Credit Union
-
Sioux Falls, SD
FULL_TIME
-
Voyage FCU is looking for a Member Service Representative to join our team at our Dawley Farms branch! The ideal candidate is self-motivated and productive, enjoys creating relationships with members and staff, and will handle each member interaction with empathy and the utmost professional attitude.The Member Service Representative will serve as a liaison between the member and the credit union. This position is expected to be educated on all products and services that the credit union offers, including online services while professionally handling the member’s daily financial needs.What You Will Do:
- Greet and welcome members and visitors to the credit union in a professional manner. Represent the credit union to members in a courteous and professional manner and provide prompt, efficient, and accurate service in the processing of transactions.
- Provide in person and by telephone, email and written, general and specific service-related information concerning credit union services or policies.
- Receive share drafts and cash for deposit to accounts, verify amounts, examine for proper endorsement, enter deposits in system, and place hold on accounts for uncollected funds
- Cash share drafts and process withdrawals; payout money after verification of signatures and member balances
- Receive mortgage, consumer loans and other payments, and ensure the payment match balances due.
- Balance cash drawer at the end of the shift and compare totals to computer – generated proof. Balance with 97% accuracy (approximately 7 offages or less per year)
- Able to operate and balance cash recycler
- Count, check and package coins and currency
- Research and resolve any issues, discrepancies, or problems on sales products and services.
- Ensure the security of cash and negotiable instruments at all times.
- Be a subject-matter expert for the credit union on our products and services. Ensure that knowledge on specialty is up-to-date by attending educational seminars and/or reading industry periodicals and/or pending changes in rules and regulations.
- Performs procedures for opening and closing the branch, including vault, alarm and door duties
What You Will Need:- High school diploma/GED required
- Must possess excellent communication skills and be able to communicate and present effectively in person and over the phone.
- Must become proficient in the online banking products and services that Voyage FCU offers.
Why Work at Voyage FCU?- Competitive Pay Incentive pay Eligibility Annual Bonus Eligibility
- Comprehensive Benefits Package, including Medical, Vision, Free Dental, Life, Short Term Disability, and Long Term Disability
- Dependent Care Reimbursement
- Profit Share and 401(k) matching up to 4%
- Paid Time Off (annual accrual starting at 13 days) 11 Paid Holidays
- Business Casual (Yep – you can wear jeans!)
- Progressive and inclusive work culture in which our team has the flexibility, support, and resources to be successful in their careers!
Salary:Starting at $16-17.50 per hour, plus incentive paySchedule:- Monday through Friday from 7:45am – 4:15pm or 9am – 5:30pm with a 30 minute unpaid lunch break
- Rotating Saturdays from 8:45am-12:15pm
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. - Just Posted
Member Service Representative (Benson Branch)
- Voyage Federal Credit Union
-
Sioux Falls, SD
FULL_TIME
- Voyage FCU is looking for a Member Service Representative to join our team at our Benson branch located at 1512 E Benson Rd, Sioux Falls, SD 57104! The ideal candidate is self-motivated and productive...
- 10 Days Ago
Member Service Representative (Vermillion Branch)
- Voyage Federal Credit Union
-
Vermillion, SD
FULL_TIME
- Voyage FCU is looking for a Member Service Representative to join our team at our Vermillion, SD branch! The ideal candidate is self-motivated and productive, enjoys creating relationships with member...
- 26 Days Ago
Member Service Representative ( Main Branch)
- Voyage Federal Credit Union
-
Sioux Falls, SD
FULL_TIME
- Voyage FCU is looking for a Member Service Representative to join our team at our Main Branch located on Kiwanis Circle! The ideal candidate is self-motivated and productive, enjoys creating relations...
- 1 Month Ago
Member Service Representative (Dawley Farms Branch)
- Voyage Federal Credit Union
-
Sioux Falls, SD
FULL_TIME
- Voyage FCU is looking for a Member Service Representative to join our team at our Dawley Farms branch! The ideal candidate is self-motivated and productive, enjoys creating relationships with members ...
- 5 Days Ago
Member Service Representative (Dawley Farms Branch)
- Voyage Federal Credit Union
-
Sioux Falls, SD
FULL_TIME
- Voyage FCU is looking for a Member Service Representative to join our team at our Dawley Farms branch! The ideal candidate is self-motivated and productive, enjoys creating relationships with members ...
- 6 Days Ago
Branch Service Representative jobs at Popular Companies
Customer Service Rep
- LoanMax Title Loans
-
Topeka, KS
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Customer Service Rep
- LoanMax Title Loans
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Coffeyville, KS
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Customer Service Rep
- LoanMax Title Loans
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Coffeyville, KS
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Customer Service Rep
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Concord, NH
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- 4/19/2024 12:00:00 AM
Customer Service Rep
- LoanMax Title Loans
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Liberal, KS
- LoanMax Title Loans - Customer Service Representative (Entry Level) Are you looking for a stable, full time, entry level...
- 4/19/2024 12:00:00 AM
Customer Service Rep
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Shawnee, KS
- LoanMax Title Loans - Customer Service Representative (Entry Level) Are you looking for a stable, full time, entry level...
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Customer Service Rep
- LoanMax Title Loans
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Manchester, NH
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Customer Service Rep
- Patterson
-
Great Falls, MT
- Patterson isn't just a place to work, it's a partner that cares about your success. One of the distinguishing marks of o...
- 3/21/2024 12:00:00 AM
About South Dakota
South Dakota (/- dəˈkoʊtə/ (listen)) is a U.S. state in the Midwestern region of the United States. It is named after the Lakota and Dakota Sioux Native American tribes, who compose a large portion of the population and historically dominated the territory. South Dakota is the seventeenth largest by area, but the fifth smallest by population and the 5th least densely populated of the 50 United States. As the southern part of the former Dakota Territory, South Dakota became a state on November 2, 1889, simultaneously with North Dakota. Pierre is the state capital and Sioux Falls, with a populat...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Branch Service Representative jobs
$36,708 to $46,000
Most Popular Cities in South Dakota for Branch Service Representative Jobs
What does a Branch Service Representative do?
Branch Service Representative in Vincennes, IN
At Bank of Hawaii, were passionate about providing our customers with exceptional financial service.
January 11, 2020
Helping ensure customer satisfaction by resolving customer issues/questions related to service, billing or other matters.
February 18, 2020
Branch Service Representative in Bangor, ME
We now deliver financial services from hundreds of offices employing thousands of high-quality individuals across the country to hundreds of thousands of customers.
December 04, 2019
Branch Service Representative in Saint Louis, MO
Coordinate with call center customer service representative and service manager to resolve all issues and provide support to all activities to ensure achievement of all customer objectives.
December 31, 2019