Branch Service Representative jobs in Waterloo, IA

Branch Service Representative provides centralized information and solutions services to assist branch employees with questions about processes and products. Serves as the point of contact to guide and assist branch staff with product information and operational policies. Being a Branch Service Representative responds to questions and resolve cases by researching bank procedures or regulatory governance and escalating issues internally as necessary. Completes call tracking and supporting documentation associated with each case. Additionally, Branch Service Representative may research and address inquiries regarding specific transactions. Requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The Branch Service Representative works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Branch Service Representative typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)

Recently Added Branch Service Representative jobs

A
Customer Service Representative
  • Alpine Communications
  • Elkader, IA FULL_TIME
  • Alpine Communications is the local telephone company that became a 21st-century communications provider. We provide internet, television, cellular, security…and telephone too! We value ongoing employee learning, service excellence, and building strong connections with the communities we serve. We offer a comprehensive benefits package that is one of the best in the area.
    If you’re the type of person that revels in helping folks find solutions to help our neighbors, families, and businesses to connect to the world in the way they want to, then this is a rare chance to join the area’s premier provider of broadband services and products. As a full-time, customer-facing Customer Service Representative, you’ll be the first point of contact for new customers. If you don’t know tech, don’t worry. We’ll teach you. But to hit the ground running, you will need your passion for people and technology, great multi-tasking abilities, and a commitment to problem-solving ready on day one.

    The Customer Service Representative is primarily responsible for…

    • Establishing a relationship with customers in our service area
    • Identify opportunities to increase connections and profitability
    • Making connections to include: communicating with customers via phone and email providing subject matter expertise regarding technical issues
    • Advising customers on suitability of products and solutions based on their technical needs

    What are we looking for…

    • A customer success hero to deliver constant “WOW’s!” for our customers
    • Demonstrated skills in elevating the customer experience to a new level are a must
    • Enthusiasm, energy, and the desire to delight our customers with every interaction
    • Ability to maintain confidentiality regarding company and customer data

    Who we are…

    • Alpine Communications is the local telephone company that became a 21st century communications provider. We provide internet, television, cellular, security…and telephone too!
    • We value ongoing employee learning, service excellence, and building strong connections with the communities we serve
    • We offer a comprehensive benefits package that is one of the best in the area

    Where we are…

    • We are located in Elkader, Iowa, 15 miles west of the Mississippi, in beautiful Clayton County

    Send resume via mail or email to:
    Alpine Communications
    Attention: Human Resources
    923 Humphrey Street
    PO Box 1008
    Elkader, IA 52043
    e-mail alpineresumes@alpinecom.net
    Fax: 563-245-2887

  • 7 Days Ago
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F
Customer Service Representative
  • Food Management Search
  • Waterloo, IA FULL_TIME
  • Customer Service Representative Waterloo, IA $15-23/hour Our Waterloo, IA client is seeking a Customer Service Representative for office. This Customer Service Rep will provide support to the sales an...
  • 12 Days Ago
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Customer Service Representative (CSR)
  • NuCara Home Medical
  • Waterloo, IA FULL_TIME
  • NuCara Home Medical is seeking a full-time Customer Service Representative for our Waterloo location. This is an in-person position in our retail store at newly remodeled Waterloo store and is not a r...
  • 12 Days Ago
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A
Customer Service Representative
  • Apple & Associates Inc
  • Waterloo, IA FULL_TIME
  • Customer Service Representative Waterloo, IA $15-23/hour Our Waterloo, IA client is seeking a Customer Service Representative for office. This Customer Service Rep will provide support to the sales an...
  • Just Posted
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V
Customer Service Representative/Driver
  • Vitus Search Group
  • Oelwein, IA FULL_TIME
  • We are seeking an experienced Customer Service Representative/Driver for our healthcare offices UP TO $21 AN HOUR! We would love someone with at least 2 years of experience as a CSR. Must be open to d...
  • Just Posted
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P
Customer Service Representative
  • Planet Fitness - PF Baseline Fitness
  • Waterloo, IA PART_TIME
  • Job Summary The Customer Service Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective m...
  • Just Posted
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0 Branch Service Representative jobs found in Waterloo, IA area

S
Customer Service Representative
  • Ssgnetwork
  • Waterloo, IA
  • Location Waterloo, IA **Customer Service Representative** **Waterloo, IA** **$15-23/hour** Our Waterloo, IA client is se...
  • 4/15/2024 12:00:00 AM
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R
Customer Service Representative $16.25/HR
  • Rollins, Inc.
  • Cedar Falls, IA
  • ** Customer Service Representative $16.25/HR** **Job Category****:** Customer Service **Requisition Number****:** CUSTO0...
  • 4/12/2024 12:00:00 AM
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Customer Sales & Service Representative I, Front Counter (Non-Retail)
  • Mediacom Bolt
  • Waterloo, IA
  • ** Position Description** **Customer Sales & Service Representative I, Front Counter (Non-Retail)** Location **Waterloo,...
  • 4/12/2024 12:00:00 AM
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Customer Service Associate - Cedar Falls, IA
  • Mylsb
  • Cedar Falls, IA
  • LocationCedar Falls, IA 50613 Customer Service Associate - Cedar Falls, IA Full Time/Part TimeFull Time Duties and Respo...
  • 4/12/2024 12:00:00 AM
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Customer Service Associate - Cedar Falls , IA
  • Mylsb
  • Cedar Falls, IA
  • LocationCedar Falls, IA 50613 Customer Service Associate - Cedar Falls , IA Full Time/Part TimeFull Time Duties and Resp...
  • 4/12/2024 12:00:00 AM
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B
Customer Service Representative
  • Bridgewaypro
  • Waterloo, IA
  • Location Waterloo, IA **Customer Service Representative** **Waterloo, IA** **$15-23/hour** Our Waterloo, IA client is se...
  • 4/11/2024 12:00:00 AM
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A
Insurance Customer Service Representative
  • Affinitysearch
  • Waterloo, IA
  • ** Insurance Customer Service Representative** Salary: $30,000 - $45,000 Location: Waterloo, IA Posted: February 23rd 20...
  • 4/11/2024 12:00:00 AM
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T
PT Customer Service Representative - Work From Home>
  • Time4Learning
  • Cedar Falls, IA
  • [Customer Support / Fully Remote] - Anywhere in U.S. / Competitive pay / Ability to work east coast hours - As a Custome...
  • 4/11/2024 12:00:00 AM
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About Waterloo, Iowa

Waterloo is a city in and the county seat of Black Hawk County, Iowa, United States. As of the 2010 United States Census the population decreased by 0.5% to 68,406; the 2016 Census estimates the population at 67,934, making it the sixth-largest city in the state. The city is part of the Waterloo – Cedar Falls Metropolitan Statistical Area, and is the more populous of the two cities. According to the United States Census Bureau, the city has a total area of 63.23 square miles (163.76 km2), of which 61.39 square miles (159.00 km2) is land and 1.84 square miles (4.77 km2) is water. The average el...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Branch Service Representative jobs
$37,932 to $47,535
Waterloo, Iowa area prices
were up 0.8% from a year ago
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What does a Branch Service Representative do?

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We continually seek career minded, customer service oriented, positive, and motivated professionals to join our team.
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Due to the conversational nature of this service and unrestricted format of SMS, unsubscribe requests must be made using the workd STOP.
January 05, 2020