Budget Analyst jobs in Terre Haute, IN

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ANALYST
  • HCL Technologies
  • Brazil, IN FULL_TIME
  • Division/Department EUC SBU
    Location List PRF #
    Job Title HELPDESK
    Reports to Language
    :
    Stream : SERVICE DESK Type of position:
    Title
    Level of SD Admin
    General Description
    Responsibilities :-
    To manage the help desk staff to ensure consistent and high quality service to the customer's End users inline with all SLA s and KPI s.
    To maintain an effective and efficient help desk tightly linked with customer business objectives.
    Ensure continuous improvement of services provided to customer end users.
    Provide Problem Management System support activities
    Act as technical liaison between help desk, customer business groups, and IM support groups
    Maintain technical skill continuity and consistency of help desk staff
    Develop improvement programmes based on the results of customer survey and other measures to meet agreed levels.
    Ensure operational excellence of the help desk. Implement Global problem Management and Escalation process.
    Implement & maintain staffing and scheduling for helpdesk. Ensure that necessary staffing is there to provide adequate coverage and maintain SLA.
    Work with Application and Infrastructure Development teams to ensure a smooth transition of new h/w and s/w into support by the help desk
    Includes preparation of help desk staff to support new technology
    Maintain skills inventory of help desk analysts and Work Request Co-ordinators:
    Evaluate technical skills
    Develop and maintain Training Plan
    Work closely with Team Leads & SDM/GOM to perform RCA and value add analysis and lead problem resolution effort.
    Implement complaint handling (management escalation) process for the help desk.
    Liaison with the training team on issues of staff preparedness, How Tos , FAQ's , training, etc. for both helpdesk and for the end user community
    Should keep knowledge updated by going through documentation periodically,updating documentation whenever new/change in process.
    Documentation of help desk processes and manage help desk related projects
    Liaison between help desk and other groups on technical support issues:
    Proactively work with other groups on normal process support issues
    Reactively work with other groups,gather technical information at outages,reduced services,emergencies or other exceptions from normal process
    Technical Requirements
    Strong Service Orientation
    Strong inter-personal skills
    Ability to operate effectively in multi-national and multi-cultural business
    Disciplined and systematic problem solving skills required
    Good analytical and root cause analysis skills
    Hands-on work experience with the following:
    Windows Operating systems
    Clients: Windows XP, Windows 2000, Windows 98
    Servers: Windows 2000, Windows 2003
    Remote desktop connectivity applications,
    MS Office Suite: MS-Word, MS-Excel, MS-PowerPoint, MS-Outlook/Exchange,
    Internet browsers (e.g. Explorer, Netscape, Firefox),
    VPN and remote dial-in users
    Support for laptop, desktops, and printers
    PDA and blackberry support
    Others: Adobe Acrobat and other common desktop applications
    Soft Skills
    Other Skills / Experience
    Personal dedication to providing high quality, superior service at all times. Ability to finish what is started is a must.
    Ability to learn new information quickly and the willingness to do so at all times.
    Customer Focus
    Teamwork
    Technical Expertise
    Interpersonal Effectiveness
    Concern for Order and Quality
    . Seek solutions to chronic problems
    Years of Experience
    Certification requirements
    Education requirements
    Reviewed by Title
    Approved by Title
    Date Posted
    Date Hired
    HCL Confidential
    - Bachelors / Masters / Equivalent
    Relavant : Minimum of 3 years supervisory experience in managing technical help desk/service desk
    - Preferred MCP/MSCE/MSCA or HDI SCM or Cisc
  • 10 Days Ago

A
QA Analyst
  • Actalent
  • Terre Haute, IN OTHER
  • QA AnalystInterested in this role? Reach out directly to apply TODAY to Grace Williams at grawilliams@actalentservices .comDescription:The Quality Assurance Technician will be responsible for conduct...
  • 9 Days Ago

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International Analyst
  • Rocket Lawyer
  • Brazil, IN FULL_TIME
  • About Rocket LawyerWe believe everyone deserves access to affordable and simple legal services. Founded in 2008, Rocket Lawyer is the largest and most widely used online legal service platform in the ...
  • 10 Days Ago

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SENIOR ANALYST
  • HCL Technologies
  • Brazil, IN FULL_TIME
  • Tech Support Non-Voice:Skill / Role: SD L1, Relevant Experience: 2 yrs. in Tech Support Non Voice, Qualification: Bachelors / Masters / EquivalentKey Skills Required:Responsibilities :- Provide softwa...
  • Just Posted

H
Technical Analyst
  • HCL Technologies
  • Brazil, IN FULL_TIME
  • As per attached JD (1.) To attend complex calls with L2 support within SLA (2.) To attend L1 installation, Maintenance and other technical calls (3.) To complete necessary certifications required for ...
  • 1 Month Ago

B
Case Analyst
  • Binance
  • Brazil, IN FULL_TIME
  • Binance is the leading global blockchain ecosystem and cryptocurrency infrastructure provider whose suite of financial products includes the world’s largest digital-asset exchange. Our mission is to a...
  • 17 Days Ago

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0 Budget Analyst jobs found in Terre Haute, IN area

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Registered Nurse / RN - Home Health - Full Time - Hiring Now!
  • Hiring Now!
  • Terre Haute, IN
  • Intrepid USA - Our vision makes a difference: We are a top 10 national home healthcare company with an overall 50 year h...
  • 4/16/2024 12:00:00 AM

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Care Team Manager - Hiring Now!
  • Hiring Now!
  • Terre Haute, IN
  • Intrepid USA - Our vision makes a difference: We are a top 10 national home healthcare company with an overall 50 year h...
  • 4/16/2024 12:00:00 AM

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Physical Therapy Assistant / PTA
  • Hiring Now!
  • Terre Haute, IN
  • Intrepid USA - Our vision makes a difference: We are a top 10 national home healthcare company with an overall 50 year h...
  • 4/16/2024 12:00:00 AM

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Travel Physical Therapist-Pennsylvania
  • Hiring Now!
  • Terre Haute, IN
  • Overview: Explore ATI (Passport and Launch) are travel programs for physical therapists that offers short term and long ...
  • 4/15/2024 12:00:00 AM

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Travel Physical Therapist-Oregon
  • Hiring Now!
  • Terre Haute, IN
  • Overview: Explore ATI (Passport and Launch) are travel programs for physical therapists that offers short term and long ...
  • 4/15/2024 12:00:00 AM

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Travel Physical Therapist-Wisconsin
  • Hiring Now!
  • Terre Haute, IN
  • Overview: Explore ATI (Passport and Launch) are travel programs for physical therapists that offers short term and long ...
  • 4/15/2024 12:00:00 AM

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Travel Physical Therapist-Georgia
  • Hiring Now!
  • Terre Haute, IN
  • Overview: Explore ATI (Passport and Launch) are travel programs for physical therapists that offers short term and long ...
  • 4/15/2024 12:00:00 AM

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Registered Nurse / RN - Home Health - PRN - Hiring Now!
  • Hiring Now!
  • Terre Haute, IN
  • Intrepid USA - Our vision makes a difference: We are a top 10 national home healthcare company with an overall 50 year h...
  • 4/13/2024 12:00:00 AM

Terre Haute is located alongside the eastern bank of the Wabash River in western Indiana. The city lies about 75 miles (121 km) west of Indianapolis. According to the 2010 census, Terre Haute has a total area of 35.272 square miles (91.35 km2), of which 34.54 square miles (89.46 km2) (or 97.92%) is land and 0.732 square miles (1.90 km2) (or 2.08%) is water. The Wabash River dominates the physical geography of the city, forming its western border. Small bluffs on the east side of city mark the edge of the historic flood plain. Lost Creek and Honey Creek drain the northern and southern sections ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Budget Analyst jobs
$53,848 to $69,444
Terre Haute, Indiana area prices
were up 1.3% from a year ago

Budget Analyst in Arlington, VA
Support the Five Year Development Plan (FYDP) in developing exhibits and articles for congress that but not limited to (R-2, R-2a, R-3, and R-4) for RD-TT approval.
March 08, 2023
Budget Analyst in Baltimore, MD
Assist with reviewing travel reimbursements and check requests at lower threshold amount and ensure compliance with government regulations, tax laws, and JHU travel policies.
April 06, 2023
Budget Analyst
Prepare and maintain financial analyses and reports from multiple sources that support financial reporting, budgetary control, and compliance with regulations and policies.
February 11, 2023