Business Application Delivery Director jobs in Arlington Heights, IL

The Executive Director of Programs is responsible for oversight of Strategic Exceptions business development programs including management of the Illinois MBDA Business Center and oversight of special programs. The Executive Director Programs provides business counseling and training for entrepreneurs, including those that are socially and economically disadvantaged throughout the state of Illinois and upon request from out-of-state minority business enterprises.

RESPONSIBILITIES:

• Serves as Executive Director Programs of the Illinois MBDA Business Center including all award management and reporting responsibilities to MBDA.
• Oversees one-on-one and group client counseling, including business planning, finance, sales, and marketing strategies to assist clients with sustaining business growth, and conduct client follow-ups. Provides support as needed.
• Works with our team to plan and deliver existing and new workshops, events, and training for business clients at all community and partner locations.
• Tracks client satisfaction results and economic impact.
• Conducts outreach and network with community organizations and media outlets to maximize program engagement and MBDA Business Center and SE brand.
• Develops and implements marketing strategies for programs in cooperation with MBDA Business Center and SE marketing team.
• Represents the Illinois MBDA Business Center at local and national events.
• Supervises staff and contractors.
• Hires, onboards, and trains contractors and new team members.
• Assesses the needs of small business owners and recommends and implements a plan of action.
• Performs outreach and maintains collaborative relationships with local financial institutions, relevant service providers, the local business community, and other stakeholders in the community.
• Maintains and analyzes data on program effectiveness. Also uses the program data to create training and services that are relevant for our clients.
• Performs administrative tasks and scheduling as needed.
• Prepares deliverables and required reports as directed.
• Oversees operations of the external accounting, CPA, auditing firm, and bookkeeping (contractors).
• Guides financial decisions and protects assets by establishing, monitoring, and enforcing policies and procedures.
• Provides status of financial condition by collecting, interpreting, and reporting financial data on a monthly basis provided by CPA firm.
• Works with Office Manager (OM) to ensure bank reconciliations are completed on a monthly basis.
• Recommends benchmarks to measure the operating performance.
• Manages the production of the annual budget and forecasts.
• Oversees individual spending and expense reporting.
• Monitors the capturing of client details in a Customer Relationship Management (CRM) tool - like Salesforce by Salesforce Data Analyst. (Will not have the primary responsibility for data entry, but it is very important that you understand how the system works and can use it).

Grant Management

• Completes budget objectives by monitoring scheduled expenditures, analyzing variances, and initiating corrective actions.
• Ensures invoicing/vouchers are completed in a timely manner.
• Prepares quarterly, semi-annual, and annual award reports for MBDA.

Skills Required

• Management and leadership of teams experience required
• Excellent communication and interpersonal skills required
• Organizational, great time-management and problem-solving skills needed
• Ability to lead and direct others
• Excellent attention to detail
• Some knowledge of different CMS platforms
• Event/workshop planning and management
• Grant management and grant development
• Knowledge of grant writing
• Budget management
• Flexible schedule and ability to travel
• Strong Tech Acumen
• Strong Business Acumen
• Community and Business Development Experience 5 years

Values

• Respectful
• Ethical
• Accountable
• Trustworthy

Education

• At least a bachelor’s degree in nonprofit administration, business administration, communications, or a similar field. * A Master of Business Administration or a master’s degree in fundraising or nonprofit management is desired.
• Spanish-speaking preferred

Salary

• Starting salary is $75,000.00 per year. Health benefits are provided.
• Travel allowance
• Flexible working schedule and locations.
• Statewide travel 25%.

This is a 32-hour per week (M-F) position and includes some health benefits. Must be flexible and some in-state travel is required.

Job Type: Part-time

Salary: Up to $75,000.00 per year

Expected hours: 32 per week

Schedule:

• Monday to Friday

People with a criminal record are encouraged to apply

Education:

• Bachelor's (Required)

Work Location: Multiple locations