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SUMMARY
This dedicated role leads the Business Continuity program at Southwest Health Resources by working with the staff at all levels of the organization to establish professional practices for business continuity and provide business continuity program support functions including program governance, business impact analysis, continuity plan development and management, BCP exercise management, coordination with external parties and authorities.
Foster a culture of resilience, awareness, and responsibility throughout the organization.
The business continuity analyst role is crucial in maintaining a comprehensive and effective business continuity program that addresses risks, ensures compliance, and aligns with the organization's business goals.
MUST LIVE IN DALLAS OR SURROUNDING METRO AREA - NO RELOCATION PROVIDED
ESSENTIAL FUNCTIONS
1. Business Continuity Program initiation and governance:
o Introduce key concepts, such as program management, risk awareness, impact to critical functions/processes, recovery strategies, training and awareness, and exercising/testing.
o Establish governance model, processes, roles, and responsibilities aligned to enterprise BCP and Disaster Recovery Standards.
o Establish program objectives with KPI and metrics reporting
2. Risk Assessment:
o Establish Business Continuity Risk Management Program
o Identify risks that could impact an entity’s resources, processes, or reputation.
o Assess risks to determine the potential impacts to SWHR, enabling SWHR to determine the most effective means to reduce them.
3. Business Impact Analysis (BIA):
o Identify and prioritize the SWHR’s functions, processes, and dependencies to determine the greatest impact upon the SWHR should the functions not be available. This analysis should be retained and available to assist SWHR in understanding incidents and/or the resulting consequences. Quantify the impact on SWHR, its services, and the affected parties.
o Analyze, document, and communicate the findings to highlight all gaps between SWHR’s requirements and its current capabilities.
o Establish Priority Tiers for business functions based on BIA results.
4. Business Continuity Strategies:
o Select strategies to reduce gaps as identified during the risk assessment and business impact analysis.
o Identify the major functions of SWHR, including potential third-party service providers, with the support of the responsible party for the business impact analysis.
5. Incident Preparedness and Response:
o Understand the types of incidents that could threaten life, property, operations, or the environment and their potential impacts.
o Establish and maintain capabilities to protect life, property, operations, and the environment from potential incidents through the implementation of an incident management system to command, control, and coordinate response, continuity, and recovery activities with internal and external resources.
o Core member of the incident response team.
o Coordinate response efforts during recovery events.
o Conduct post-incident analysis and implement improvements.
6. Continuity Plan Documentation and Implementation:
o Document plans to be used during an incident that will enable SWHR to continue to function.
o Define the exercise/testing criteria to validate that the plans will accomplish the desired goal.
o Audit BC plans for gaps.
7. Awareness and Training:
o Establish and maintain comprehensive training and awareness programs that educate SWHR staff members in the aspects of the business continuity program and define their roles and responsibilities in their individual business continuity plans.
8. Business Continuity Plan Exercise/Test, Assessment and Maintenance:
o Establish a business continuity plan exercise/test, assessment, and maintenance program to maintain a state of readiness of SWHR.
o Map business products and services dependencies to applications and infrastructure dependencies to focus recovery efforts on assets that directly impact critical business processes
o Execute comprehensive and complex BCP exercises at business function or facility levels utilizing BCP scenarios covering a broad range of impacts in alignment with SWHR’s resiliency framework
o Coordinate BCP testing with Technology Recovery testing
o Prioritize, track, and remediate gaps following exercise and events
9. Crisis Communications:
o Create and maintain a crisis communications plan.
o Ensure that the crisis communications plan will provide for timely, effective communication with internal and external parties.
10. Coordination with External Agencies and Resources:
o Establish policies and procedures to coordinate response activities with applicable public entities and private resources in accordance with Professional Practice Five: Incident Preparedness and Response.
o Continually assess business continuity capabilities and contracted SLAs associated with third-party vendors.
o Establish and enforce BCP requirements for vendors based on contracts.
o Monitor and evaluate vendor compliance with BCP standards.
11. Performs other duties as assigned.
MINIMUM QUALIFICATIONS
EXPERIENCE / EDUCATION
KNOWLEDGE, SKILLS, & ABILITIES
Ø Excellent written and verbal communication skills.
Ø Strong organizational skills.
Ø The ability to prioritize and meet deadlines.
Ø Strong technology skills including the use of personal computers and software tools.
Ø Telephone and personal contact with all levels of staff within UT Southwestern to assist in information system and project coordination.
Ø Telephone and personal contact with other public and private organizations to obtain assistance in development and establishment of programs.
Ø The ability to read, write, and analyze data.
Ø The ability to develop plans, procedures, and coordinate persons and other resources to accomplish objectives.
Ø The ability to perform under broad direction in a matrixed reporting structure.
WORKING CONDITIONS
Work is performed primarily in an office environment or in work locations of the programming staff, administrative users, or end users. Minimal physical exertion but may require sitting and standing for long periods of time. The successful candidate will have the capability and discipline to work effectively in a remote environment.
Any qualifications to be considered as equivalents in lieu of stated minimums require prior approval of Vice President for Human Resources or his/her designee.
To learn more about the benefits UT Southwestern offers, visit https://www.utsouthwestern.edu/employees/hr-resources/
This position is security-sensitive and subject to Texas Education Code §51.215, which authorizes UT Southwestern to obtain criminal history record information. UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.