Business Development Specialist
Our people are the heart of our business. As the world’s largest provider of thermal processing services, Bodycote employs thousands of highly skilled staff around the globe, some of the best engineers, scientists, and technicians in the industry. Come join our team!
Summary:
This role is a direct report to the North America, S3P Vice President and will work directly with customers to develop solutions and drive specification and commercialization while expanding current territories. This person will employ a hands-on, problem-solving, technical approach to application development. It is a significant opportunity to enter a profitable, high-tech business at a very early stage, and participate in the building of that business. This person will build pipeline opportunities while closing existing ones, driving and accelerating the growth engine of our business in North America.
Major Responsibilities:
- Develop an in-depth understanding of Kolsterising and other S3P technology features and benefits, applying them in target industries at the OEM level where possible.
- Drive S3P sales to meet budget and strategic plan revenue/profit targets.
- Maintain regular follow-up with customers on projects, driving their specification of the process and ultimately commercialization of customer programs.
- Grow the project pipeline and develop business with a hands-on approach, through customer presentations, processing trials, and regular contact with technical and other staff at customer.
- Work directly with customers and develop viable material choices and designs utilizing Kolsterising and other S3P treatments.
- Work closely with our R&D and manufacturing teams to develop answers to technical product questions and any other aspects of the product necessary to facilitate scale-up and commercialization.
- Present technology to technical groups and organizations and become the surface hardening of SS industry’s subject matter expert.
- Develop and execute strategic market plans to promote Kolsterising through different market segments.
- Collate and obtain competitor intelligence to build a detailed understanding of the technical, operational, and economic strengths, capabilities, and limitations of other surface hardening providers as well as competing technologies.
- Manage contractual agreements and ensure compliance with existing customers. Work together with the VP of Global Sales and Business Development S3P on negotiating customer terms of business, including price agreements and preferential long-term commercial agreements where appropriate with new customers to underpin long-term business relationships and sustained sales revenues.
- Maintain and develop cross-functional business relationships with key decision makers, at all organizational levels, Bodycote, and customers, to ensure maximum visibility of new sales opportunities and to position Bodycote as the preferred solution for surface hardening SS to maximize quotation conversion.
- Develop & maintain technical marketing literature, designed to market key attributes, and teach the customer how to succeed with our processes.
We are seeking candidates with the following qualifications:
- This position must satisfy ITAR compliance requirements, therefore candidates must be U.S. Citizens or Permanent Resident Card Holder
- Bachelor’s Degree in Engineering or Business or similar field of study
- Strong team player.
- Hands-on technical development skills with stainless steel (preferred by not required), mechanical, and functional parts.
- Ability to translate customer application requirements into product performance attributes – Inventive, creative, problem-solving approach.
- Proactive and frequent Interface with customers and other involved Bodycote Personnel on project status
- Excellent communication skills – verbal and written.
- Strong working capability with PC systems and tools such as Excel, PowerPoint, CRM, etc.
Preferred Skills:
- Familiar with stage gate (or similar product development) process and R&D project management.
- Experience with key target segments and customers – semiconductors, Medical devices, industrial fluid handling, food processing equipment, etc.
Bodycote has a longstanding commitment to provide a safe, quality-oriented, and productive work environment and for these reasons, all applicants in the United States who receive a conditional offer of employment must undergo a drug screen before employment begins.
EOE/Minority/Female/Disabled/Veteran