Business Development Officer (Select Customer) jobs in High Point, NC

The Organizational Development Officer performs responsible administrative and professional work overseeing the implementation of the City’s employee development efforts including career training, facilitation, employee learning/development plans, training record management and career ladder promotions. Work is performed under the general supervision of the Director of Human Resources.

• Identify and assess organization-wide training and development needs.
• Conduct annual Organizational Development Needs Assessments to ensure training needs are met across the city.
• Coordinate with departments to meet training goals and assess specific and customized training and development needs.
• Review employee development data and identify training and organizational development industry trends.
• Design, develop, organize, facilitate, and evaluate in-person training programs.
• Oversee Learning Management System (LMS) educational and compliance/safety planning and training.
• Manage internal career ladder programs for general and administrative functions and new hire testing and promotions, as needed.
• Assist in troubleshooting of employee development-related software.
• Participate in performance management and planning processes.
• Maintain existing training programs and provide improvement solutions.
• Develop and implement in-house programs aimed at developing a skilled workforce.
• Work with community partners to identify collaboration opportunities.
• Develop innovative curriculum to address key workplace needs.
• Ensures all work is OSHA and City Safety Standards compliant.
• Provides regular process and policy improvement recommendations.
• Participates in special projects and other duties as assigned.

• Bachelor’s degree in business administration, training and development, communications, or related field.
• At least three (3) years of progressive training and employee development experience.
• Thorough understanding of Title VII, ADA, COBRA, FLSA, Affirmative Action.
• Advanced Microsoft Office capabilities.
• Multimedia presentation experience.
• Candidates invited for interviews will be asked to provide samples of prior work.
• Must possess strong communication skills (verbal and written); should be comfortable working with any level of employee or manager.
• A self-starter with a strong ability to multitask and work on multiple positions at once is a vital part of this role as well as being organized and flexible.
• Ability to think critically and anticipate issues, and proactively suggest short/long-term solutions.

• A high degree of initiative, with the ability to work independently.
• Demonstrated experience meeting and exceeding goals in a fast-paced work environment.
• HR-Related Certification (SHRM, HRCI, IPMA) or ability to obtain within 18 months.
• Training-Related Certification (ATD Certification Institute or other national body). 
• English and Spanish Language skills.
• Current possession of IPMA-SCP/CP certification or the ability to obtain within 12 months or current possession of SHRM-SCP/CP certification or the ability to obtain within 24 months.

• Acuity, far – clarity of vision at 20 feet or more. Must be able to see from a distance when administering and observing employment tests, operating a motor vehicle, or addressing an audience.
• Acuity, near – clarity of vision at 20 inches or less. Must be able to see work-related business documents close at hand.
• Depth perception – Three-dimensional vision and the ability to judge distance and space relationships.
• Field of Vision – the area that can be seen up and down or to the right or left while eyes are focused on one point. Must be able to see a wide span of area.
• Accommodation – Must be able to adjust the eye lens to glance quickly.

• Light Work
  • Exerting up to 50 pounds of force occasionally; and/or
  • Exerting up to 10 pounds of force frequently; and
  • A negligible amount of force constantly to handle or move materials related to the position.
• Type of Physical Demands
  • Reaching - Extending the hand(s) or arm(s) in any direction.
  • Handling - Seizing, holding, grasping, turning, or otherwise working with hand(s).
  • Fingering - Picking, pinching or otherwise working with fingers primarily rather than the entire hand or arm.

• Ability to apply principles of logical thinking combined with knowledge of principles and practices of public personnel and employment laws to work tasks and handle practical situations, comprehend, and respond to a variety of situations in a timely fashion and exercise good judgment.

• Using arithmetic and/or Statistics: Ability to direct and oversee the use of arithmetic and/or statistics in the preparation of a variety of tests and reports.

• The ability to speak, read and write the English Language are required for this position.

• The Human Resources Analyst is subject to working inside or outdoors.

• There are no occupational hazards typically associated with this position.

• Equipment regularly associated with office-based work.