Business Development Officer (Select Customer) jobs in Lawrence, MA

This job in a nutshell

To support the growth of Learning & Development Department (BDO Academy), we are looking for a Learning & Development Officer. Our focus is on expertise in learning, customer satisfaction, enthusiasm, and entrepreneurial spirit. At BDO, we are a people-focused organization with a strong identity and values. We believe that learning is an integral part of what we do every day, with and for our clients.

Join the BDO family, a worldwide consulting firm where you can bring your own personality to your job! We help organizations grow sustainably with our expertise in audit & assurance, tax & legal, advisory and accountancy.

At BDO, you are not just a number. Your wellbeing and development are just as important to us as the personal, hands-on advice and pragmatic solutions we offer our clients. Because as you grow, so do we and so do our clients. That is why our slogan is 'Let's Grow Together'!

What will you be doing?

You will administer and provide support for various learning activities :

• Updating information channels and tools such as LMS, service portal, SharePoint, and web pages
• Managing our LMS platform (LMS365)
• Setting up and organizing learning programs and events
• Responding to inquiries about learning within BDO
• Developing and managing communications with learners throughout their learning experience

Process and manage documents and data, including :

• Tracking evaluation forms
• Preparing documents and reports for professional accreditations
• Verifying invoices
• Maintaining the Federal Learning Account up to date
• Keeping internal reports of learning data up to date

Optimize internal processes :

• Understanding the goals of BDO Academy
• Critically reviewing and improving work processes to help achieve our vision in collaboration with internal stakeholders, learners, learning partners, and clients

What do you bring to the table?

• You have excellent communication skills in Dutch, French and English
• You are proficient use of the Microsoft Office Suite (Excel, Word, PowerPoint)
• You have obtained a bachelor’s Degree in Office Management of gained relevant experience
• You can quickly adapt to using different applications and tools
• You have expertise and/or interest in the exciting world of Learning & Development and financial services
• You are someone who thinks critically, wants to investigate and explore things, enjoys optimizing and making various processes, documents, and communications more efficient, and can bring structure to your work
• You are enthusiastic with a strong customer-oriented attitude.

What do we bring to the table?

• Culture: you will join a family of experts who encourage respect, diversity and teamwork. You work in an open culture, so feel free to speak to anyone, at any level
• Development: you decide the direction of your career, and we support you where necessary. Our BDO Academy provides a whole range of training courses to help.
• Impact: from day 1 you will be given responsibility, with support from your team.
• Flexibility: you choose where you work with flexible working hours.
• Wellbeing: your physical and mental health is important to us.
• Salary: you receive a competitive salary package with interesting benefits.
• Sustainability: you work within a company with an integrated sustainability policy.

Were you nodding to yourself enthusiastically as you read through the job description? Then be sure to send us your CV right away! May we soon welcome you as a new colleague!