Business Development Supervisor identifies, evaluates, and pursues business opportunities with partners or potential customers. Coordinates and negotiates with other departments to implement marketing initiatives. Being a Business Development Supervisor is responsible for maintaining close relationship with existing clients. Acquires new customers, retains and expands existing customer relationships. Additionally, Business Development Supervisor develops sales of products and services by investigating and resolving customer problems, recommends modifications to the product/service line, and coordinates sales negotiations with appropriate personnel. Responsible for meeting sales volume and revenue goals and standards for activity, such as number of sales calls. Requires a bachelor's degree in business, finance or marketing. Typically reports to a manager or head of a unit/department. The Business Development Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Business Development Supervisor typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)
Essential job Duties and Responsibilities:
Marketing:
Make sales calls outside the facility to medical professionals, senior organizations, appropriate special interest groups, hospital staff, and other community contacts.
Develop and maintain relationships to advise them of bed availability and services, efficiently meeting the daily needs of the community at large.
Responsible for knowing bed availability at all times. Ensure that responses to inquiries are handled properly and timely, and with appropriate follow-up.
Demonstrate sense of urgency; re: census/premium mix enhancement and management. Monitor inquiry, admission and census trends as part of a CQI.
Complete and submit sales tracking reports to the Regional Business Development Consultant, VP of Business Development and Administrator in a timely manner.
Intake information from referral sources and client/patients in a professional, knowledgeable, and courteous manner.
Qualifications:
Previous health care community sales relations experience preferred. Sales and community relations experience preferred.
Excellent presentation and Organizational skills required.
Good listener. Knowledge of reimbursement programs from payor sources preferred. Personal computer skills at a level commensurate with position.
Must have proven skills in working independently; self-motivated, self-directed, goal-directed, and goal-oriented.
Formal sales training, adult training and team building skills preferred. Understanding of advertising, collateral material design/layout/production preferred.
Must relate professionally to other Associates at all levels. Must be capable of maintaining regular attendance. Must be capable of performing the Essential Job
Functions of this job, with or without reasonable accommodation.
Ability to communicate effectively, both orally and in written format. Ability to attend meetings, make presentations, and meet prospective referrals outside of facility.
Ability to establish and maintain working relationships with multiple and various people and organizations internally and externally. Ability to be creative.
Demonstrates self-confidence.
Ability to work flexible hours, as sales responsibilities may indicate.
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