Business Intelligence Specialist jobs in Appleton, WI

The Supervisor of Business Intelligence is responsible for delivering on the vision, strategy, and operations related to the modernization of SECURA’s enterprise reporting. Responsibilities include developing a partnership with the business partners, understanding data and business processes, implementing and supporting data solutions, managing change & release processes, and interfacing with external service providers to ensure delivery excellence. Additionally, associate development, recognition and performance management are key competencies that are required for this role.  

RESPONSIBILITIES:  

• Lead a team of IT professionals in the data delivery, support and service for the business departments and agencies for SECURA Insurance. 
• Manage the team responsible for the analytical reporting at SECURA.
• Manage the intake, analysis, resolution and customer interaction for IT requests related to these data solutions. 
• Provide leadership in the creation of strategic roadmaps focused on business and technology needs 
• Partner with multiple business leaders to understand and deliver on their needs as it relates to the aforementioned technologies. 
• Oversee support and training in the use of the applications, including orientation for all new staff and specialized training in response to changing roles, business processes and application functionality. 
• Manage the relationship with vendors, escalating issues that require immediate resolution and advocating for fixes/patches to the applications when appropriate. 
• Assist existing project managers for large scale initiatives. 

 
QUALIFICATIONS  

ESSENTIAL:  

• 3 years’ leadership experience demonstrating a proven track record of delivering results while leading software development teams or related projects in a complex, fast paced environment. 
• Bachelor’s degree in an IT related field or relevant experience 
• Proven success leveraging technology to meet business objectives. 
• Strong problem analysis/resolution, organizational and prioritization skills 
• Excellent verbal/written communication skills, customer service skills and positive attitude 
• Strong ability to present in front of a group, make a case, and sell ideas 
• Approachability, willingness to share knowledge, and ability to work in a team environment 
• Must be able to work both independently and within cross-functional teams in order to achieve business goals within a fast-paced work environment 

PREFERRED:  

• Agile certification or experience 
• Project Management certification or experience 
• Prosci / ADKAR certification or experience 
• IT contract management experience 
• Experience in insurance – preferably Property and Casualty. 
• Professional designations or advanced degrees (CPCU, FLMI, CLU, CIDM).