Business Office Director - Healthcare jobs in Saint Petersburg, FL

Human Resources Director

Duties and Responsibilities

• Assist in planning, developing, organizing, implementing, evaluating, and directing the Human Resources Delegate. (e.g., developing Human Resources policy manuals, employee job descriptions, performance evaluations, etc.)
• Assist in determining departmental staffing, evaluate employee performances, and make recommendations to the administrator concerning wage and salary adjustments, hiring, terminations, transfers, etc.
• Maintain job applications for personnel eligible to work in the Facility. (e.g., job applications, resumes, reference checks, etc., of those persons meeting the eligibility requirements for the position in which they applied.).
• Maintain confidentiality of all pertinent employee information in accordance with the Privacy Act, as well as our Facility’s established policies governing the release of information.
• Ensure that appropriate documentation concerning the employee’s right to work in this country is verified in accordance with current laws, regulations, and guidelines concerning such matters and that appropriate documentation of such review is filed.
• Consult with department directors concerning the staffing of their departments, eliminating and correcting problem areas, and improvement of services.
• Develop, implement, and maintain an adequate personnel record filing system that meets the needs of the Facility and complies with current employment practices.
• Prepare, recommend, and maintain records and procedures for controlling personnel transactions and reporting personnel data.
• Ensure that the Facility complies with current applicable federal and state employment regulations regarding wages, overtime, work hours, workers’ unemployment compensation, etc.
• Ensure hiring and discharge procedures comply with established policies and procedures.
• Assist the Facility in developing personnel policies.
• Interpret department policies and procedures to personnel, residents, visitors, etc., as necessary or required.
• Provide public information (i.e., verification of employment, wages, etc.), in accordance with current laws, regulations, and guidelines governing such matters.
• Represent the Facility at and participate in meetings, as directed.
• Assist in standardizing the methods in which work will be accomplished.
• Ensure new personnel are oriented to the Facility and explain personnel policies, procedures, payroll procedures, safety and smoking regulations, grievances procedures, etc., as established in our operational policies and procedures.
• Keep department directors informed of changes in personnel matters.
• Ensure that fire safety programs are in place.
• Make written and oral reports and recommendations to the Administrator concerning personnel needs, problem areas, etc., as deemed necessary or appropriate.
• Perform administrative requirements such as completing necessary forms, reports, etc., and submitting to the Administrator, as required.
• Maintain employee bulletin boards.
• Assist in preparing daily information relative to the posting of nursing staff numbers.
• Supervise the Human Resources Department.
• Ensure payroll processing is completed in a timely and accurate manner.
• Administer salary and wage administration to ensure compliance and equity within the organization.

BUSINESS OFFICE MANAGER

Duties and Responsibilities

• Meeting with all new admissions (resident or family) to explain financial obligations 
• Ensure that private pay arrangements are initiated.  This includes maintaining dialog with responsible party prior to residents converting from any other payer source. 
• Address income payment with residents/responsible party; obtain direct deposit and when rep payee is needed file rep payee with Social Security office
• Prepare daily bank deposits for operating and trust accounts
• Maintain, secure, and update residents’ financial files
• Ensure that resident distributions of quarterly Personnel Needs Allowances (PNA) statements are properly made
• Develop and maintain a good working rapport with other departments within the Facility, to assure that patient status is up to date
• Perform other related duties as assigned by the Administrator

Personnel Functions

• Assist in the recruitment, selection, and training of competent personnel.
• Hire personnel in accordance with established hiring practices.
• Ensure that the Facility has qualified personnel available to provide the best service for resident comfort and convenience (e.g., personnel demonstrate the knowledge and skills necessary to provide care appropriate to the age-related needs of the residents served.).
• Process (or, when applicable, assist Payroll clerk in processing) all newly hired personnel information and all change of status data.
• Ensure that employee licenses and certifications are up to date and on file.
• Ensure that nurse aide data is verified or submitted to the Nurse Aide Registry on a timely basis.
• Monitor Worker Compensation claims and coordinate work between employees and the insurance carrier. Ensure OSHA recordings and posting are complete.
• Counsel and discipline personnel, as requested or as necessary.
• Maintain attendance records and records of counseling, warning, and other disciplinary action taken against employees.
• Arrange and process employee FMLA and other leaves of absence (as applicable.)
• Conduct investigations into employee allegations of abuse.
• Terminate employment of personnel when necessary, documenting, and coordinating such actions with the department directors and Administrator.
• Conduct exit interviews.
• Monitor unemployment claims and assist the Facility with appeals.
• Maintain a good employee relations program that serves the best interest of the Facility and community alike.

Staff Development

• Ensure training and in-services are provided on a regularly scheduled basis, assist in planning in-service classes, on-the-job training procedures, and orientation for newly assigned personnel.
• Attend and participate in workshops, seminars, etc., to keep abreast of current changes in personnel matters, as well as to maintain a professional status.
• Attend and participate in Facility mandatory in-service training programs as scheduled (e.g., OSHA, TB, HIPAA, Abuse Prevention, etc.).
• Ensure that appropriate training records are maintained for staff personnel.

Experience

Must have, as a minimum, 2 years in a Human Resource related field

Specific Requirements

• Must possess a thorough knowledge of the laws, regulations, and guidelines concerning personnel administration in nursing care facilities
• Must be able to read, write, speak, and understand the English language
• Possess the ability to make independent decisions when circumstances warrant such action
• Knowledgeable of administrative practices and procedures, as well as laws, regulations and guidelines pertaining to employment law, wage and hour rules, labor relations, OSHA, Privacy Act, etc
• Must possess leadership ability and the willingness to work harmoniously with and supervise other personnel
• Ability to plan, organize, develop, implement, and interpret the Human Resources programs, goals, objectives, policies and procedures of the Facility
• Must have ability to act as liaison between personnel and management
• Must maintain the care and use of administrative supplies, equipment, etc., and maintain the personnel department in a clean, safe, and attractive manner
• Must possess the ability to seek out new methods and principles and be willing to incorporate them into existing personnel practices
• Must be able to communicate personnel policies, procedures, regulations, reports, etc., to staff members and government agencies or personnel