Business Office Manager - Healthcare jobs in the United States

Business Office Manager - Healthcare oversees day to day activities of one or more functions within a hospital's business office. Responsible for admitting and registration, patient billing and collection, third-party payer relations, and/or preparation of insurance claims. Being a Business Office Manager - Healthcare ensures activities comply with hospital standards and government regulations. May also be responsible for the patient admitting function. Additionally, Business Office Manager - Healthcare generates budgets, financial statements, and various reports. Requires a bachelor's degree. Typically reports to the head of a unit/department. The Business Office Manager - Healthcare manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Business Office Manager - Healthcare typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)

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Business Office Manager
  • OakLeaf Clinics Business Office
  • Eau Claire, WI FULL_TIME
  • Title: Business Office Manager

    OakLeaf Clinics – Business Office has an exciting opportunity to join our growing team as a Business Office Manager overseeing our Billing, Customer Service, and Prior Authorization departments. This position will be based out of 719 W Hamilton Ave, Suite B Eau Claire, WI 54701.

    Position Description

    The Business Office Manager will manage various departments of the revenue cycle team, including Customer Service, Credentialing, Prior Authorization, Payment Posting, and Billing. You will play a key role in guiding and leading your teams through goal setting, facilitating meetings, driving change, and deliver exceptional service to our patients. Building relationships to develop and coach team members through day-to-day workload and challenges will be an essential function of your role. You will report directly to the Business Office Director and work closely with them to develop and implement policies and procedures that drive efficiency within our teams.

    As the Business Office Manager, you will ensure the highest level of compassionate, patient-centered care is provided to our patients through managing systems, policies, procedures, and personnel of the Business Office.

    Responsibilities

    · Oversee Business Office Leads managing Payment Posting and Billing, and oversee the Revenue Cycle Specialist

    · Directly manage and lead all functions of Customer Service, Prior Authorization and Credentialing teams

    · Maintain approachable and positive attitude interacting with all teams in rapidly changing environments

    · Maintain positive work environment by ensuring team members are held accountable for daily activities, performance, and behavior

    · Promote and encourage personal and professional growth within the business office

    · Ensure each department sets S.M.A.R.T goals that are achieved annually

    • Set fee schedule and monitor payer agreements to ensure third parties reimburse at contracted rates
    • Monitor cash flow applied to AR to analyze deficiencies and create and apply corrective action to assure accurate and timely receipt of payment from Patients, Government Agencies, and Commercial insurers
    • Establish and maintain revenue cycle duties that include prioritization of work (e.g., Ensure a system of prioritization for claims processing and accounts receivables management depending on the volume, revenue, payer mix, etc.)

    · Conduct monthly one on one meetings with Leads, hold team meetings (monthly/quarterly), and team huddles as needed.

    • Represent the business office through being the first point of contact to our clinical leadership team
    • Evaluate Lead performance through annual Performance Review Process and ensure valuable feedback is delivered to drive personal and professional growth
    • Oversee Performance Review Process of business office teams
    • Ensure team members are both recognized for performance and held accountable through timely and appropriate feedback

    · Develop and implement policies and procedures, and ensure job aids are updated appropriately

    · Monitor productivity of team members when appropriate and clearly communicate performance and quality expectations

    · Facilitate rapid and successful conversion of patient revenue into cash, minimize debt, improve cash flow, and manage overall health of the Clinic’s receivables

    • Analyze, understand, interpret, and communicate key revenue cycle and productivity data to determine current performance and identify areas needing improvement
    • Analyze practice fees on an annual basis and makes rate recommendations to Director to ensure appropriate income/cash flow
    • Participate on various committees to provide input from a Business Office perspective
    • Collaborate with Director to analyze Accounts Receivable report requests for various supervisors in the clinic
    • Collaborate across the organization to develop, implement, and maintain processes that impact cash and accounts receivables

    · Reinforce and abide by our values of Patient First, Respect, Teamwork, Joy, Innovation and Continuity of Care

    • Ensure the highest level of compassionate, patient-centered care is provided to our patients

    Qualifications

    • Bachelor’s and/or Master’s degree, preferably in health care administration – Preferred

    · Associate degree, preferably in Health Information Technology or Medical Office Specialist

    • Physician practice revenue cycle experience, minimum of 5 years
    • People management or leadership experience, 5-8 years of experience
    • Previous experience/understanding of insurance processes in clinic setting -Preferred
    • Excellent interpersonal and customer service skills
    • Comfortable working in a flexible team environment
    • Ability to lead independently and multi-task to handle multiple competing priorities
    • Ability to organize and interpret data
    • Knowledge of business systems and design
    • Enhanced knowledge of ICD-10 and CPT coding preferred
    • Working knowledge of Microsoft Office Suite and products
    • Excellent verbal and written communication to work efficiently with administration, physicians, patients, and staff
    • Demonstrate confidence, independent judgment, and initiative
    • Epic Systems Super User with extensive Epic experience

    Work Environment

    While performing the duties of this job, the employee regularly works in an office setting.

    Physical Demands

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

    Major activities of this job include frequent sitting for extended periods of time, some walking or standing, and light physical effort performed on a level surface. Some carrying, lifting, kneeling, bending, reaching, and squatting are involved in the medical office. Use a computer and telephone and employ writing and organizational skills. Manual dexterity, mobility and good vision that includes near acuity, depth perception and accommodation are physical requirements necessary for technical work.

    Salary starting at: $65,000

    Job Type: Full-time

    Pay: From $65,000.00 per year

    Benefits:

    • 401(k)
    • Dental insurance
    • Health insurance
    • Paid time off
    • Vision insurance

    Schedule:

    • Monday to Friday

    Ability to Relocate:

    • Eau Claire, WI: Relocate before starting work (Required)

    Work Location: In person

  • 25 Days Ago

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Office Manager
  • Office Manager
  • Atlanta, GA FULL_TIME
  • Job Title: Office Manager (front desk) Salary: $55,000 to $60,000 annually General Description and Classification Standards Manages and directs the daily operations of the Office of the Mayor. This in...
  • 4 Days Ago

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Healthcare Business Office Manager
  • Creekside Care Center
  • Columbus, OH FULL_TIME
  • Creekside Care Center is a skilled nursing facility in search of an experienced Business Office Manager! We would love the opportunity to work with you, come join us! Amazing benefits, fantastic suppo...
  • 24 Days Ago

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Business manager
  • Business Manager
  • Mc Lean, VA FULL_TIME
  • Center 1 (19052), United States of America, Mc Lean, Virginia Business ManagerSummary: As a Business Analysis Manager at Capital One, you will apply your strategic and analytical skills to major compa...
  • 4 Days Ago

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Office Assistant
  • Office Manager
  • Addison, IL FULL_TIME
  • Office Assistant – Addison, IL$45,000 - $50,000/Annually full benefitsAbout Us:Operating for over 40 years out of Addison, IL we are seeking a motivated Office Assistant who will take the initiative a...
  • 2 Months Ago

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Business Office Manager- Healthcare Billing/Medicare-Medicaid
  • Trilogy Healthcare Holdings, Inc
  • Hilliard, OH FULL_TIME
  • JOIN TEAM TRILOGYPlans, supervises and coordinates the business office operations of the health campus. Oversees billing for the health campus in accordance with current accounting principles and in c...
  • 29 Days Ago

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Branch Manager (Rockville, MD)
  • Lafayette Federal Credit Union
  • Rockville, MD
  • Job Type Full-time Description NOTICE: JOB APPLICANTS LIMITED TO DC, MD, OR VA RESIDENTS. Please note that we are exclus...
  • 11/8/2024 12:00:00 AM

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Branch Operations Lead - Mosaic at Merrifield - Fairfax, VA
  • JPMorgan Chase
  • Fairfax, VA
  • We have a passion for taking care of our customers and employees and making them feel welcomed and valued through buildi...
  • 11/8/2024 12:00:00 AM

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Branch Operations Lead - (New Build) West Falls- Falls Church VA
  • JPMorgan Chase
  • Falls Church, VA
  • We have a passion for taking care of our customers and employees and making them feel welcomed and valued through buildi...
  • 11/8/2024 12:00:00 AM

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Assistant Branch Manager-Colesville
  • Sandy Spring Bank
  • Silver Spring, MD
  • About Us: Are you someone who seeks opportunity and has a true desire to grow your career with an organization that has ...
  • 11/6/2024 12:00:00 AM

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Sales Manager
  • Long & Foster Companies, Inc.
  • Mc Lean, VA
  • Job Summary: Under the general direction of the Branch Manager, performs a variety of management functions relating to s...
  • 11/6/2024 12:00:00 AM

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Branch Manager, Tysons
  • Trustar Bank
  • Mc Lean, VA
  • Trustar Bank is a community bank conceived to meet the banking needs of businesses and individuals in the greater metrop...
  • 11/5/2024 12:00:00 AM

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Business Office Manager
  • Senior Lifestyle Corporation
  • Woodbridge, VA
  • Maintain basic knowledge of computer software and internet applications. Maintain resident, business office and employee...
  • 11/4/2024 12:00:00 AM

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Branch Operations Lead - Old Centreville Road - Centreville, VA
  • JPMorgan Chase
  • Centreville, VA
  • We have a passion for taking care of our customers and employees and making them feel welcomed and valued through buildi...
  • 11/4/2024 12:00:00 AM

Income Estimation for Business Office Manager - Healthcare jobs
$71,336 to $94,452