Business Performance Manager jobs in La Place, LA

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Aerospace Program Manager (Customer Success) - 100% Remote
  • Performance
  • Orleans, LA FULL_TIME
  • Job Description:


    Performance is a leader in the development of outstanding software and hardware for the avionics and space exploration industries. We are searching for experienced customer facing Program Managers to grow our cadre of Customer Success Leaders. A Performance Customer Success Leader (CSL) is responsible for creating and maintaining an excellent customer experience coupled with the growth and overall financial performance of assigned accounts. A CSL creates “Raving Fans” realizing repeat and growing business, is our customer advocate building upon deep, long-term, trusting relationships with key stakeholders to gain intelligence on exactly what is going on (good and bad) and to drive action into Performance based on data driven, objective and balanced assessments. Creating raving fans is the first step in creating business growth. The CSL builds customer trust. Salary range is $140-$160,000 depending on experience.


    You must have significant avionics experience to be qualified for this position.


    Responsibilities (just some of them)

    • Identify key customer relationships and continuously develop relationship depth and breadth across customers through the creation of a comprehensive relationship map to ensure all key stakeholders, including Engineering, Program Management, Procurement and other key influencers and gatekeepers are identified and connected.
    • Leverage relationships to gather general and hard-to-get voice of the customer (VOC) covering current and future needs, objective assessments of our performance and key commercial information such as competitor pricing, budget levels etc. OC towards determining initial qualification.
    • Develop and implement strategies to avoid Customer Churn for each account.
    • Increase upsells, grow revenue per account, close higher margin services/products and increase deal sizes.
    • Foster a comprehensive understanding of our value to ensure willingness to pay (often above competitor rates).
    • Get referrals to adjacent accounts and partner with the account business.



    Job Requirements:


    Desired Skills (just some of them)


    • Masters with emphasis in business, marketing, sales, and customer relationships or related curriculum.
    • 5 years of product development, customer support, marketing, sales or related experience.
    • A propensity for relationship building and doing it quickly.
    • Strong empathic understanding skills.
    • Knowledge of the Aerospace industry is highly desirable but not required.
    • Willing and able to do significant travel across North America.

    Why Performance?

    Our foundation was built by implementing the characteristics from large companies that we liked and eliminating the characteristics that we did not. Without the archaic practices from larger organizations, we fully embrace the culture of clear accountability, a positive attitude, transparency between every department, and productivity over the clock. This builds trust between management and employee’s, which provides us with our greatest strengths as an organization, flexibility, and work life balance.


    Competitive Benefits:

    Our full-time team members receive competitive salaries plus a contribution, totally paid for by our company every paycheck to an individual IRA equal to 12% of your salary. Flexible hours. Our team members are provided health/dental/vision insurance coverage plus STD/LTD coverage, separate paid sick time and vacation days, and major holidays. Hourly employees are paid a very competitive rate with medical/dental/vision benefits available.


    To learn more about Performance Software: https://www.psware.com/careers/


    Performance Software is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. We are committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you need reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please discuss this with your recruiter if you are selected for an interview.

  • 12 Days Ago

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Area Manager
  • Performance Foodservice
  • Orleans, LA FULL_TIME
  • Company Description Performance Foodservice, PFG's broadline distributor, maintains a unique relationship with a variety of local customers, including independent restaurants and hotels, healthcare fa...
  • 2 Months Ago

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District Sales Manager
  • Performance Foodservice
  • Orleans, LA FULL_TIME
  • Company Description Performance Foodservice, PFG's broadline distributor, maintains a unique relationship with a variety of local customers, including independent restaurants and hotels, healthcare fa...
  • 29 Days Ago

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Area Manager - Northshore
  • Performance Foodservice
  • Covington, LA FULL_TIME
  • Company Description Performance Foodservice, PFG's broadline distributor, maintains a unique relationship with a variety of local customers, including independent restaurants and hotels, healthcare fa...
  • 1 Month Ago

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Branch Manager
  • Performance Personnel Services, LLC
  • Chalmette, LA FULL_TIME
  • About us Performance Personnel Services, LLC is a medium business in Chalmette, LA. Our work environment includes: Modern office setting Food provided Growth opportunities International workforce Comp...
  • 6 Days Ago

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Construction Project Manager
  • Performance Energy Services
  • Houma, LA FULL_TIME
  • Overview:The Construction Project Manager is responsible for planning, directing and coordinating activities of assigned construction projects to ensure that project goals and objectives are accomplis...
  • 10 Days Ago

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0 Business Performance Manager jobs found in La Place, LA area

LaPlace ( /lə ˈplɑːs/) is a census-designated place (CDP) in St. John the Baptist Parish, Louisiana, United States, situated along the east bank of the Mississippi River, in the New Orleans metropolitan area. The population was 32,134 at the 2010 census. LaPlace is the southern terminus of Interstate 55, where it joins with Interstate 10, and of US 51, where it terminates at the junction with US 61. LaPlace is located 25 miles (40 km) west of New Orleans. LaPlace is located at 30°4′30″N 90°29′6″W / 30.07500°N 90.48500°W / 30.07500; -90.48500 (30.075025, -90.484896) and has an elevation of 1...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Business Performance Manager jobs
$84,511 to $126,045
La Place, Louisiana area prices
were up 1.2% from a year ago

Business Performance Manager
Demonstrated experience translating strategic and business objectives into performance and risk indicators/metrics, with baseline targets, cautionary threshold levels and escalation triggers.
February 18, 2023
Lead creation of data visualizations that provide insight into overall business performance and leverage data from multiple sources to build effective models for automation, knowledge discovery, decision-making, insights, optimization, monitoring, and new capabilities.
April 04, 2023
Develop, maintain, analyze and report monthly performance metrics and targets to assess and benchmark performance in key Laboratory areas internally and with other DOE contractors, industry, and research institutions.
April 27, 2023