Business Process Analyst jobs in the United States

Brief Description

Harrington Industrial Plastics is the leading distributor of industrial plastic piping, serving all industries with corrosive and high-purity applications for 60 years. With over 50 locations, Harrington is a trusted leader in offering versatile products to meet the needs of a multitude of industrial and high purity applications. Harrington’s focus on industry requirements, specifications, and high-quality craftsmanship are what makes us outstanding in this industry. These things, in addition to our dedicated, technically-oriented sales force, and serviceability in virtually every major market in the United States have all contributed to our success.

Here at Harrington we realize that our greatest asset is our amazing team members, which is why we are dedicated to offering endless opportunities for growth and advancement.

Responsibilities

• Responsible for the development of requirements and management of projects associated with various systems including the coordination of vendors, team members, other in-house developers, and contractors.
• Interface with end users to determine business needs and map these needs into existing system functionality or develop written specifications for system modifications when appropriate and approved by senior management.
• Plan, schedule, initiate, and monitor ERP software (Prelude ADS System) software processes/procedures in support of business activities such as product updates, month end closing, physical inventory, and other needs.
• Liaison between IT and other departments to streamline & re-engineer business and system processes that use the ERP software (Prelude ADS System) and third party integrated software.
• Monitor customer support requests related to software applications that are submitted through the Help Desk and address these requests based on impact to the organizational mission and operations.
• Coordinate resources to promptly and cost-effectively address customer project requests with a strong focus on communicating plans and status to customers.
• Coordinate with I.T management staff as well as the senior management staff and other departments for resolution of complex issues.
• Keep senior management informed of all technical issues that adversely impact key business systems or processes.
  
  

Requirements

• Three years of experience in technical data and/or process management at the corporate level including configuration control and creating process documentation.
• Three years of hands-on systems analysis experience with a focus on IPO (Input, Process, Output) system modeling to meet organizational objectives.
• Proficiency with software tools including full Microsoft Office Suite, Adobe Acrobat, graphics manipulation programs, and specialized data manipulation.
• Proficient in project management methodology and the usage of associated software tools such as Microsoft Project or Smartsheet.
  
  

Summary

• When it comes to benefits, Harrington has everything you'd expect and much more! Our comprehensive total compensation package is designed to attract and retain the best employees. We consistently search for unique ways to improve our employees overall health: physically, financially and socially!
  
  

Insurance

• Medical plan includes HDHP/HSA with annual company contribution
• Comprehensive dental with orthodontic benefits
• Vision with Lasik discounts
• Free 24/7/365 telehealth & concierge benefits with prescription services in (all states) when enrolled on the medical plan
• Voluntary pet care benefits to care for furry family members
• Voluntary identity protection against emerging threats
• Company paid life insurance with voluntary personal and dependent election options
• Supplemental insurance options include critical illness, accident and, hospital indemnity
• Employee Assistance Program
• Short and Long-Term Disability
  
  

Retirement And Savings

• 401(k) and Roth retirement benefits with 100% vested company match up to 4%
• Flexible Spending Accounts for Health and Dependent Care
  
  

Work/Life Balance

• 3 weeks PTO with growing accruals up to 5 weeks/year
• 7 holidays including New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Friday following Thanksgiving and Christmas Day.
• Jury/Witness Duty
• Bereavement
  
  

Other Perks

• Savings on home and auto insurance
• Wellness incentive programs with gift card benefits up to $200/year
• Free weight loss & lifestyle programs
• Company wide wellness challenges with opportunities to participate and earn rewards
  
  

** Employment offers are contingent upon the successful completion of a pre-employment drug screening/physical and background investigation **

Harrington is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, national origin, gender identity, sexual orientation, disability status, protected veteran status, age, or any other characteristic protected by law.