Business Process Optimization Director manages teams that study and develop optimization changes to an organization's business processes to improve operational efficiencies, quality, service, and profitability. Conducts research on best practices and industry trends for the business. Being a Business Process Optimization Director oversees the in-depth analysis of existing workflows. Utilizes flowcharts and process maps to define existing processes and identify areas needing improvement. Additionally, Business Process Optimization Director engages and organizes subject matter experts and cross-functional groups to collect inputs. Implements the tools required to collect and measure relevant data, identify key performance indicators (KPI), and produce a data-driven analysis of critical functions. Introduces new business processes to the organization and produces documentation, tools, and training to support adoption. Requires a bachelor's degree. Typically reports to a director. The Business Process Optimization Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Business Process Optimization Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
Exodus Integrity Services, Inc is a rapidly expanding technology company headquartered in Northeast Ohio. EIS provides quality services to our clients by instilling honesty, commitment, and hard work to find the most qualified candidates to fill each opportunity. Our Cleveland based client is looking for a Business Analyst / Product Owner to join their team. This is a hybrid role with 2 days per week in office. Our client is very flexible when work from home is needed. This is a Direct-Hire opportunity with a company that invests in their people, good compensation and a strong benefit package.
Salary Range: $65 - 90k, depending on experience
Location: Hudson, OH
Schedule: Hybrid, 2 days/week on-site with additional flexibility, Hours 8a-5p
Hiring Process: 2 interviews, 1st on Teams, 2nd in-person, quick offer
Job Description:
The biggest pieces for this role is someone who can dig into business process, understand what it is they are trying to accomplish, ask the right questions to find the why. Strong on Client engagement / Operations work - good discovery on the front end . measurement on the back end. Critical-thinking / Curiosity / focused on End-User experience.
You will work on a basket of Client-facing applications. 2 examples: Insight and visibility for clients' Driver Performance / Safety & Training status, etc. Another is a Customer Portal to view real-time claim status / tracking / history, etc.. Client is willing to train the more IT aspects of the role like User Story Creation / Mapping / backlog grooming, etc.. Additional Responsibilities include:
About EIS: Since 1997, Exodus Integrity Services, Inc. (EIS) has brought hundreds of companies and thousands of talented IT professionals together. With over 120 years of combined industry and functional experience, the EIS team takes a consultative approach to identify client objectives and create practical initiatives that solve problems quickly and efficiently. We specialize in Consulting Solutions, Contingent and Direct Workforce Staffing, and Healthcare IT Solutions.
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