Business Process Optimization Director jobs in Nashville, TN

Business Process Optimization Director manages teams that study and develop optimization changes to an organization's business processes to improve operational efficiencies, quality, service, and profitability. Conducts research on best practices and industry trends for the business. Being a Business Process Optimization Director oversees the in-depth analysis of existing workflows. Utilizes flowcharts and process maps to define existing processes and identify areas needing improvement. Additionally, Business Process Optimization Director engages and organizes subject matter experts and cross-functional groups to collect inputs. Implements the tools required to collect and measure relevant data, identify key performance indicators (KPI), and produce a data-driven analysis of critical functions. Introduces new business processes to the organization and produces documentation, tools, and training to support adoption. Requires a bachelor's degree. Typically reports to a director. The Business Process Optimization Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Business Process Optimization Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)

A
Process Optimization Lead, WW DSP Services and Standards
  • Amazon
  • Nashville, TN FULL_TIME
  • DESCRIPTION

    At Amazon, we work hard to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. The Last Mile Delivery Service Partner Team, who supports Delivery Service Partners (DSPs) in one of the fastest-growing industries in the world, is seeking A Process Optimization Lead to support payments and value-added services (VAS) for DSPs.

    The Delivery Service Partner (DSP) Services Team works with DSPs, Business Coaches, Finance, Fleet Managers, and delivery stations to support the relationship between AMZL and our DSPs. We are responsible for providing world-class payments and services to DSPs.

    As a Process Optimization Lead, you will be the primary contact for internal Amazon teams who have questions regarding payments and value-added services. In addition, you will be responsible for resolving disputes and escalations in a timely manner, building relationships with internal Amazon teams, and leading collaboration efforts aimed to identify, define, and maintain programs and initiatives that measurably improve the customer experience.

    Key job responsibilities
    Execute daily / weekly / monthly Payments and VAS tasks by following standard operating procedures (SOPs).
    Daily metrics, Wiki updates, and DSP support updates.
    Create files for other payments, secure approvals, missing invoice tracking, dispute SIM creation, and report creation to resolve disputes.
    Communicates with Delivery Service Providers and acting based on SOP.
    Resolve payments disputes from internal teams and VAS tasks based on SOP.
    Maintain dispute records and document
    Review and update SOPs as required
    Prioritize while balancing multiple tasks
    This role involves working different shifts with the potential of overtime.
    Assist with other DSP program activities as needed.
    Optimize and Automate Process/Tasks.

    We are open to hiring candidates to work out of one of the following locations:

    Nashville, TN, USA

    BASIC QUALIFICATIONS

    - 2 years of data analysis and formula creation in Microsoft Excel experience
    - Experience using data to drive root cause elimination and process improvement
    - Experience with computers and Microsoft Office products and applications
    - Knowledge of VBA and Excel Macro creation and modification
    - Experience with end-to-end project management

    PREFERRED QUALIFICATIONS

    - Bachelor's degree or equivalent
    - 2 years of Problem Solve process path experience

    Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

  • 3 Days Ago

B
Professional, Business Process Improvement
  • Bridgestone Americas
  • Nashville, TN FULL_TIME
  • Company OverviewWherever you work and whatever role you fill, when you represent the Bridgestone name you know that you are a valued teammate who is part of our larger mission to “Serve Society with S...
  • Just Posted

M
Advanced Practice Provider
  • Mind Body Optimization, INC.
  • Franklin, TN FULL_TIME
  • POSITION SUMMARY:As an Advanced Practice Provider, you will operate independently or as part of a small team to deliver high-quality mental health care services. In this role, you will play a pivotal ...
  • 18 Days Ago

H
Director, Technology Process Innovation
  • Hispanic Technology Executive Council
  • Nashville, TN FULL_TIME
  • Director, Technology Process Innovation Location: Nashville, TN Asurion is a global leader in technology protection and support solutions. From lost, stolen, and damaged wireless handsets to malfuncti...
  • 12 Days Ago

B
Director, DAS Process Improvement
  • Broadcast Music, Inc
  • Nashville, TN FULL_TIME
  • POSITION SUMMARY Leads the Distribution and Administration Services process improvement efforts providing internal consulting services to business process owners as it relates to process documentation...
  • 1 Month Ago

I
Director of Court Process
  • ImageSoft
  • Nashville, TN FULL_TIME
  • Job Category: Customer Service Requisition Number: DIREC001518 Posting Details Posted: March 22, 2024 Full-Time Locations Showing 1 location Remote Nashville, TN 37215, USA Job Details Description JOB...
  • 25 Days Ago

Filters

Clear All

  • Filter Jobs by companies
  • More

0 Business Process Optimization Director jobs found in Nashville, TN area

A
Director, Business Development (Hackster.io)
  • Avnet
  • Nashville, TN
  • **Who We Are:** At Avnet, relationships matter. We are a global, FORTUNE 500 technology distributor and solutions compan...
  • 4/18/2024 12:00:00 AM

W
Clinical Resource Director Ambulatory Surgery
  • Work from Home
  • Nashville, TN
  • Description This position is incentive eligible. Introduction Do you want to join an organization that invests in you as...
  • 4/18/2024 12:00:00 AM

E
Director Business Development Finance & Accounting Advisory & Interim Services (Nashville)
  • E78 Partners
  • Nashville, TN
  • Director Business Development Finance and Accounting Advisory & Interim Services About E78 Partners E78 Partners is a 5x...
  • 4/17/2024 12:00:00 AM

D
Hotel Director of Operations
  • Drury Hotels Company, LLC
  • Nashville, TN
  • Property Location: 300 Korean Veterans Blvd. - Nashville, Tennessee 37201 YOU BELONG AT DRURY HOTELS Be valued for what ...
  • 4/16/2024 12:00:00 AM

A
Senior Manager, Continuous Improvement
  • Asurion
  • Nashville, TN
  • The continuous improvement (CI) senior manager is an expert at leveraging tools from Lean and Six Sigma to scope and imp...
  • 4/16/2024 12:00:00 AM

C
Senior IT Contract Analyst
  • CereCore
  • Nashville, TN
  • Classification: Contract -To-Hire Contract Length: 6 Months Location: Hybrid Onsite x2 days @ 2555 Park Plaza, Building ...
  • 4/15/2024 12:00:00 AM

I
Operations Manager
  • Iron Mountain
  • Nashville, TN
  • At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our pl...
  • 4/15/2024 12:00:00 AM

H
Director of Pediatrics
  • HCA
  • Nashville, TN
  • This position is incentive eligible. Introduction Managers thrive with us! HCA Healthcare is one of the nation's leading...
  • 4/14/2024 12:00:00 AM

Nashville is the capital and most populous city of the U.S. state of Tennessee. The city is the county seat of Davidson County and is located on the Cumberland River. The city's population ranks 24th in the U.S. According to 2017 estimates from the U.S. Census Bureau, the total consolidated city-county population stood at 691,243. The "balance" population, which excludes semi-independent municipalities within Davidson County, was 667,560 in 2017. Located in northern Middle Tennessee, Nashville is the main core of the largest metropolitan area in Tennessee. The 2017 population of the entire 14-...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Business Process Optimization Director jobs
$162,117 to $206,780
Nashville, Tennessee area prices
were up 1.3% from a year ago

Business Process Optimization Director in Sioux Falls, SD
Employees are informed of the objectives pursued by the approach and sensitized to the notion of process.
February 09, 2020
Business Process Optimization Director in Johnstown, PA
Our business process optimization software can help you with a number of initiatives.
January 27, 2020
Business Process Optimization Director in Atlantic City, NJ
The Business Process Optimization Analyst will join an innovative new team within Online Merchandising aimed at delivering solutions that drive cost out and incremental top line growth to the Online Merchandising organization through business process definition, optimization and automation.
January 02, 2020