Business Process Optimization Manager manages teams that study and develop optimization changes to an organization's business processes to improve operational efficiencies, quality, service, and profitability. Conducts research on best practices and industry trends for the business. Being a Business Process Optimization Manager oversees the in-depth analysis of existing workflows. Utilizes flowcharts and process maps to define existing processes and identify areas needing improvement. Additionally, Business Process Optimization Manager engages and organizes subject matter experts and cross-functional groups to collect inputs. Implements the tools required to collect and measure relevant data, identify key performance indicators (KPI), and produce a data-driven analysis of critical functions. Introduces new business processes to the organization and produces documentation, tools, and training to support adoption. Requires a bachelor's degree. Typically reports to a director. The Business Process Optimization Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Business Process Optimization Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
1. | 84 months project management experience working with government entities that required development of project scope statements and management of project scope, risk and issues. | #of months | 15 |
2. | 42 months experience in the development and maintenance of project schedules and weekly progress reports. | #of months | 15 |
3. | 24 months experience managing IT development projects in the Unemployment Insurance Benefits area at the state level. | #of months | 15 |
4. | 24 months experience managing application development projects utilizing Agile development techniques and WebSphere Service Oriented Architecture (SOA) technologies. | #of months | 15 |
5. | 84 months experience managing IT projects of moderate to high complexity for State or Federal agencies. | #of months | 15 |
6. | 12 months experience managing projects or initiatives that involved multiple agencies and vendors. | #of months | 5 |
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