Business Process Optimization Manager jobs in Charlotte, NC

Business Process Optimization Manager manages teams that study and develop optimization changes to an organization's business processes to improve operational efficiencies, quality, service, and profitability. Conducts research on best practices and industry trends for the business. Being a Business Process Optimization Manager oversees the in-depth analysis of existing workflows. Utilizes flowcharts and process maps to define existing processes and identify areas needing improvement. Additionally, Business Process Optimization Manager engages and organizes subject matter experts and cross-functional groups to collect inputs. Implements the tools required to collect and measure relevant data, identify key performance indicators (KPI), and produce a data-driven analysis of critical functions. Introduces new business processes to the organization and produces documentation, tools, and training to support adoption. Requires a bachelor's degree. Typically reports to a director. The Business Process Optimization Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Business Process Optimization Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Head of Transformation Process Optimization
  • Truist Bank
  • Charlotte, NC FULL_TIME
  • The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.

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    If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response).

    Regular or Temporary:

    Regular

    Language Fluency:  English (Required)

    Work Shift:

    1st shift (United States of America)

    Please review the following job description:

    Responsible for oversight of a team driving process optimization for the Transformation portfolio of initiatives and projects across the entire enterprise. This role will be responsible for working alongside the Head of Transformation Readiness and Execution and the Head of Enterprise Strategic Prioritization and Transformation Initiatives to develop the suite of solutions (i.e., optimized processes) needed to deliver work alongside new technology enhancements, digital delivery, branch and operational processes, etc. that will be part of the enterprise transformation. The Head of Transformation Process Optimization will lead a team that will work across the two client facing business units (consumer and wholesale) and functional areas to identify where process optimization is required to deliver on strategic and transformational business objectives. The team will work alongside business partners to build out end to end solutions to close existing gaps in business process and client experiences that must be addressed to drive significant cost savings and incremental revenue opportunities. As part of this process, the team will identify, assess, measure, control, monitor, and report on processes within the transformational portfolio. Support tracking and reporting of progress against process optimization efforts which will be part of Transformation reporting provided to the Transformation Working Group (CEO, CFO, COO, CRO, Chief Consumer Officer and Chief Wholesale Officer), the Enterprise Strategy and Execution Committee (ESEC) and the Truist Board. Acts as the single point of contact (leader of process engineers) in leading, building, and continuously evolving the process optimization work needed to deliver efforts identified by the Transformation Working

    Following is a summary of the essential functions for this job.  Other duties may be performed, both major and minor, which are not mentioned below.  Specific activities may change from time to time. 

    1. Acts as the single point of contact (leader of process engineers) in leading, building, and continuously evolving the process optimization work needed to deliver efforts identified by the Transformation Working Group.

    2. Work with Executive Management, Line of Business Management, affected Senior Leadership Team members, business owners (L 2) to understand needs and develop solutions to deliver transformational value to Truist.

    3. Provide oversight of process optimization solutioning and monitor the implementation of solutions part of Transformational Programs.

    4. Responsible for connectivity between business owners, Transformation program leaders and transformation initiative leads in the transition from ideation to solutioning to execution.

    5. Ensure compliance with internal policies designed by the Centralized Process COE related to process optimization and development; ensure regulatory requirements are fully identified and appropriately addressed in the development of newly designed processes.

    6. Communicate with all levels of Truist regarding status of process optimization work.

    7. Provide ongoing leadership, coaching and mentoring in the development of process engineering team members and ensure they receive appropriate training to fully equip them for their assigned duties.

    Qualifications

    Required Qualifications:

    The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    1. Bachelor’s degree plus fifteen or more years of work experience with a broad range of banking and financial services responsibilities.

    2. Ten or more years of experience in process engineering and optimization and / or experience working within a line function managing processes or products.

    3. Excellent organizational, interpersonal, communication, facilitation, and negotiation skills.

    4. Must be able to effectively communicate with external regulators, Executive Management, LOB Managers, and on through to front line personnel.

    5. Effectively manage direct reports and influence without authority to indirectly manage various related activities.

    6. Demonstrate a high proficiency in designing, building, implementing, and optimizing business processes.

    7. High attention to detail and ability to think at an enterprise level while understanding systemic implications for decisions, etc.

    8. Strong analytical skills.

    9. Highly organized, logical, thinker.

    10. Knowledge of established project management and strategic planning methodologies.

    11. Excellent leadership and decision-making skills

    Preferred Qualifications:

    1. Master’s degree in a business or related field or equivalent education and related training.

    2. Experience in interacting with bank regulators.

    General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

    Truist supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Truist is a Drug Free Workplace.

    EEO is the Law   Pay Transparency Nondiscrimination Provision   E-Verify

  • 28 Days Ago

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Manufacturing Process Optimization Director
  • Mosaic Partners
  • Charlotte, NC FULL_TIME
  • Top Tier Manufacturer is looking for a Process Optimization professional to join their growing team. This is an excellent opportunity to lead the Process Optimization Team which is responsible for opt...
  • 1 Month Ago

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Business Execution Director - Authorization, Optimization, Implementation, Controls
  • Wells Fargo
  • Charlotte, NC FULL_TIME
  • About this role: Wells Fargo is seeking a Business Execution Director - Authorization, Optimization, Implementation, Controls leader within the Fraud and Claims Management organization. This role will...
  • 20 Days Ago

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Business Development Manager, Process Filtration, Compressor Technique- Remote
  • Atlas Copco Compressors LLC
  • Charlotte, NC FULL_TIME
  • Business Development Manager, Process Filtration, Compressor Technique- Remote Functional area: Business Development Country: United States City: Charlotte, NC , Los Angeles, CA , San Diego, CA Compan...
  • 26 Days Ago

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Business Process Mgmt-Sr.Associate
  • JPMorgan Chase
  • Charlotte, NC FULL_TIME
  • As a Practice Infrastructure – Data & Reporting - Sr. Associate, you will join a growing Global Practices organization that is focused on enabling core Middle Office functions build scalability and su...
  • 18 Days Ago

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Business Inclusion Manager - Charlotte Business Inclusion
  • City of Charlotte - Charlotte Business Inclusion Office
  • Charlotte, NC OTHER
  • IntroductionThe City of Charlotte stands as a model for fostering an inclusive, diverse, and competitive business landscape. Our unwavering commitment is to enhance the engagement and success of Minor...
  • Just Posted

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0 Business Process Optimization Manager jobs found in Charlotte, NC area

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Senior Business Analyst
  • North Highland
  • Charlotte, NC
  • REACH YOUR POTENTIAL | COLLABORATE WITH AMAZING PEOPLE | MAKE CHANGE HAPPEN Do you have the skills, passion, and commitm...
  • 4/24/2024 12:00:00 AM

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Sr. Strategic Account/Product Manager - Onsite in Charlotte; Open to Relocation
  • Vaco
  • Concord, NC
  • JOB SUMMARY: The Product Manager plays a critical role in the development, growth, health and retention of major externa...
  • 4/24/2024 12:00:00 AM

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Senior Director of Innovation
  • Blue Signal Search
  • Charlotte, NC
  • Our client is a large-scale manufacturing company that works with Fortune 500 companies and household brands to develop ...
  • 4/24/2024 12:00:00 AM

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Sr. ERP Project Manager ** largely remote, hybrid role **
  • Amerit Consulting
  • Charlotte, NC
  • Overview: Seeking an accomplished Sr. ERP Project Manager. *************************************************************...
  • 4/24/2024 12:00:00 AM

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Director of Operations
  • Ferretti Search
  • Charlotte, NC
  • Ferretti Search is excited to partner with a premier real estate company in search of a visionary Director of Operations...
  • 4/24/2024 12:00:00 AM

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Sr. Strategic Account/Product Manager - Onsite in Charlotte; Open to Relocation
  • Vaco
  • Charlotte, NC
  • JOB SUMMARY:The Product Manager plays a critical role in the development, growth, health and retention of major external...
  • 4/23/2024 12:00:00 AM

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Sr. Strategic Account/Product Manager - Onsite in Charlotte; Open to Relocation
  • Vaco
  • Concord, NC
  • JOB SUMMARY: The Product Manager plays a critical role in the development, growth, health and retention of major externa...
  • 4/23/2024 12:00:00 AM

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Vice President of Advancement
  • Communities In Schools of Charlotte
  • Charlotte, NC
  • Job Type Full-time Description SUMMARY Reporting to the President and Chief Executive Officer (CEO), the Vice President ...
  • 4/22/2024 12:00:00 AM

Charlotte (/ˈʃɑːrlət/) is the most populous city in the U.S. state of North Carolina. Located in the Piedmont, it is the county seat of Mecklenburg County. In 2017, the U.S. Census Bureau estimated the population was 859,035, making it the 17th-most populous city in the United States. The Charlotte metropolitan area's population ranks 22nd in the U.S., and had a 2016 population of 2,474,314. The Charlotte metropolitan area is part of a sixteen-county market region or combined statistical area with a 2016 census-estimated population of 2,632,249. Between 2004 and 2014, Charlotte was ranked as...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Business Process Optimization Manager jobs
$126,243 to $160,805
Charlotte, North Carolina area prices
were up 1.5% from a year ago

Business Process Optimization Manager in Muskegon, MI
Business process optimization includes gathering information about process performance, defining the scale of the process, setting the project boundaries, identifying imperfections, actual and potential bottlenecks, and determination the opportunities for improvements and enhancements the processes, cost reduction and cost savings.
December 04, 2019
Business Process Optimization Manager in Savannah, GA
Various adaptations of these early methodologies faded and morphed through the last decade into what is now broadly categorized as “enterprise process performance improvement,” the simple concept of optimizing processes to ensure value and quality delivery of services to customers.
February 02, 2020
Business Process Optimization Manager in Abilene, TX
The Business Process Optimization Manager directly supports our Service and Support team and the broader GCS organization by identifying, leading, and contributing to people, process, and technology projects projects utilizing lean methodologies, project management best practices, analytics, and functional knowledge.
January 23, 2020