Business Process Optimization Manager manages teams that study and develop optimization changes to an organization's business processes to improve operational efficiencies, quality, service, and profitability. Conducts research on best practices and industry trends for the business. Being a Business Process Optimization Manager oversees the in-depth analysis of existing workflows. Utilizes flowcharts and process maps to define existing processes and identify areas needing improvement. Additionally, Business Process Optimization Manager engages and organizes subject matter experts and cross-functional groups to collect inputs. Implements the tools required to collect and measure relevant data, identify key performance indicators (KPI), and produce a data-driven analysis of critical functions. Introduces new business processes to the organization and produces documentation, tools, and training to support adoption. Requires a bachelor's degree. Typically reports to a director. The Business Process Optimization Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Business Process Optimization Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
1. Develop and maintain standard lists of company provided items such as PPE, truck decals and other promotional items. Prepare orders, distribute items and maintain inventory. Maintain color key and design artwork for all entities.
2. Prepare and approve orders for items such as: general office supplies, printed materials and other branded items. Assist with orders for seasonal or specialty items as assigned.
3. Maintain Vendor engagement data as well as tracking of service contracts and insurance requirements.
4. Develop and maintain a Community Outreach and advertising database. Research and report on new opportunities for community participation in all service territories. Track memberships, activity participation, donations and advertising expenses in real time. Manage budgeting and submit reports as assigned.
5. Assist other management and operations team members with business software implementation and/or management of data. Prepare reports from various software programs as assigned.
6. Maintain employee engagement programming. Examples include (but are not limited to): employee recognition programs, office parties/celebrations.
7. Monitor municipal partner activities and report to the appropriate management team member with impending actions and business opportunities in all service territories. Examples include (but not limited to): service/contract bids, city/town council minutes, Solid Waste Advisory Committee meetings.
8. Develop and maintain relationships with sustainability coordinators, municipal staff members and other customers/vendors as assigned.
9. Maintain social media platforms and work to build followers’ engagement.
10. Prepare operational reports for Company President or other management team members as assigned.
11. May be required to fill in for lead cashier when needed.
Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of responsibilities, duties, or skills required. Additional duties may be assigned based on business needs and the qualifications of the candidate.
Job Type: Full-time
Pay: $24.00 - $25.50 per hour
Expected hours: 40 – 41 per week
Benefits:
Schedule:
Application Question(s):
Work Location: In person
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