Business Process Optimization Manager jobs in Santa Barbara, CA

We are looking for a rock star!

Our healthcare office specializes in functional medicine within a family practice environment and we're in need of a versatile and financially savvy Office Manager/Customer Service Professional to assist with our daily operations.

Our ethos revolves around crafting a seamless and stress-free experience for our patients, ensuring they feel genuinely cared for and supported. We're seeking a warm, self-motivated professional with exceptional communication skills, a cheerful demeanor, and a robust customer service background to join our dedicated team. Our office staff is committed to exceeding our patients' expectations by delivering accurate, efficient, and prompt responses while managing all administrative duties essential for smooth office operations. We acknowledge that navigating the healthcare landscape can be daunting, which is why our primary focus is to guarantee our patients receive top-notch care in a stress-free setting. Experience in medical and/or financial/accounting fields is highly advantageous.

If you thrive in an entrepreneurial atmosphere, possess initiative, collaborate effectively within a team, and are eager to learn and develop alongside the company, there may be additional growth opportunities available in the future.

About You:

As someone who always aims for excellence, you get a high level of satisfaction from providing solutions for other people. In fact, you’re often told that you’re a great listener, problem solver, and communicator. You are tired of the big corporate way and want a more heart centered workplace where you can bring all of you and contribute to the success of the business. You enjoy figuring things out through research and investigation. You love the details and sort of get a kick out of having all the numbers and systems being organized. You rely on documented procedures to ensure accuracy. You’re self-motivated with clear goals, eager to take action, jump right in and adapt quickly to new situations. If you’re looking for a long-term commitment with a company whose mission is to serve others and change lives, then we want to talk to you!

About the Position:

We are looking for a rock star administrative/customer service/operations professional who has the ability and passion to:

● Provide a first-rate experience for all of our customers and clients; resolving all inquiries professionally and accurately.

● Acquire a full working knowledge of all of our products and programs.

● Provide an organized, systematized office environment – including team support, filing, answering phones, responding to email, managing a busy calendar.

● Possess financial acumen to manage business operations while envisioning, spearheading, and managing growth initiatives and programs.

Your Essential Skills and Characteristics:

● Continuously strives for improvement.

● Goes the extra mile.

● Demonstrates ownership of their role and treats the business with respect as if it were their own

● Radiates positivity, warmth, and enthusiasm.

● Exhibits strong organizational skills and enjoys diving into details.

● Proven ability in heart-focused sales

● Exceptional problem solver.

● Excellent verbal and written communication skills.

● Excellent computer and keyboarding skills, including a typing speed of 70 WPM, adeptness with email and various user-friendly platforms.

● Exceptionally detail-oriented with eagle-eyed precision.

● Reliable, dependable, and values-driven.

● Can work independently while being a team player with a "roll-up-your-sleeves" mentality and a willingness to do whatever it takes.

● Thrives in a fast-paced environment.

● Quick learner with excellent multitasking abilities.

● Capable of prioritizing tasks and delegating responsibilities, including overseeing other staff and volunteers.

Compensation

● $24-35 per hour, contingent on experience, with ample room for growth.

● Part-time position requiring 15-20 hours per week.

● Incentives and bonus opportunities available.

● Office and remote work options: While we prefer someone who can work from our Santa Barbara office when necessary, we also offer flexibility for remote work when feasible.

If you are interested, please send your resume and a cover letter to officemanagergoleta@gmail.com

Job Type: Part-time

Pay: $24.00 - $35.00 per hour

Expected hours: 15 – 20 per week

Ability to Relocate:

• Goleta, CA 93117: Relocate before starting work (Required)

Work Location: Hybrid remote in Goleta, CA 93117