Business Process Optimization Specialist jobs in Rock Island, IL

Duties

• Knowledge and skill in applying analytical and evaluative methods and techniques to issues or studies concerning the efficiency and effectiveness of program operations related to Lean Six Sigma methodologies.
• Assist Program and Project Delivery Teams in preparing and implementing program and project specific quality management plan, quality assurance plans and quality control plans.
• Coordinate throughout the region to outline an operative corrective action plan and assist to identify internal and external risks that may prevent the District from meeting any objectives.
• Coordinate compliance with policy and regulatory guidelines to avoid duplication within the district by refining/developing more specific guidelines/methods for the measurement and improvement of effectiveness and productivity in the administration.
• Knowledge of qualitative and/or quantitative analytical skills, ability to research problems and issues, and application of mature judgment in problem solving.
• Utilize lean and six sigma methodology and a wide range of statistical process methods and tools to analyze, facilitate, report and provide recommendations for process improvements and establish appropriate process metrics and controls.
• Research and develop process/system improvements to increase networking and leveraging of capabilities across the District and Division.
• Recognize potential improvement opportunities and advises management of opportunities in improving processes throughout the District.
• Coordinate conduct reviews for compliance with the Quality Management Plan (QMP) utilizing internal and external District resources.
• Research new methods and procedures for quality management and makes modifications to the Quality Management Plan (QMP).
• Serve as an advisor and consultant on all quality procedures and standards; oversees development of procedures to assure compliance with the set standard.
• Develop and maintain a quality management system that conforms to the latest ISO standards, integrates Engineering, Construction and Project Management processes that ensure specific quality performance goals.
• Knowledge of pertinent laws, regulations, policies, and precedents which affect the use of program and support resources for the customer, budget, or MVR District.
• Use a variety of tools to define and measure, analyze, and improve, control business processes.
• Knowledge of quality improvement concepts and systems including, the Strategic Planning, productivity programs, and initiatives, and ISO standards, industry processes and objectives.
• Serve as a subject matter expert on data compilation, evaluation, measurement and analysis.

Requirements

Conditions of Employment

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• One year trial/probationary period may be required.
• Incumbent must obtain Lean Six Sigma (LSS) Green Belt certification within 1 year of employment.
• This position requires a valid state Driver's License in one of the 50 U.S. states or possessions to operate vehicles or incumbent must be able to obtain and maintain a valid state Driver's License.

How You Will Be Evaluated

• Benefits

  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

  Review our benefits

  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

• Required Documents

  As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

  The documents you are required to submit vary based on whether or not you are eligible for preference in federal employment. A complete description of preference categories and the associated required documents is in the Applicant Checklist for Public Announcements.
  
  As described above, your complete application includes your resume, your responses to the online questionnaire, and documents which prove your eligibility to apply. If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further.
  
  1. Your resume:

  • Your resume may be submitted in any format and must support the specialized experience described in this announcement.
  • If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations and you may not be considered for this vacancy.
  • For qualifications determinations your resume must contain hours worked per week and the dates of employment (i.e., HRS per week and month/year to month/year or month/year to present). If your resume does not contain this information, your application may be marked as incomplete and you may not receive consideration for this position.
  • For additional information see: What to include in your resume.

  2. Other supporting documents:

  • Cover Letter, optional
  • Most recent Performance Appraisal, if applicable

  NOTE: Documents submitted as part of the application package, to include supplemental documents, may be shared beyond the Human Resources Office. Some supplemental documents such as military orders and marriage certificates may contain personal information for someone other than you. You may sanitize these documents to remove another person's personal information before you submit your application. You may be asked to provide an un-sanitized version of the documents if you are selected to confirm your eligibility.

  If you are relying on your education to meet qualification requirements:

  Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

  Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

• How to Apply

  Please read the entire announcement and all the instructions before you begin an application. To apply and be considered for this position, you must complete all required questionnaires, assessments and submit all required documentation as specified in the How to Apply and Required Documents section.
  
  The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. The application process is as follows:

  • Click the Apply Online button.

  • Answer the questions presented in the application and attach all necessary supporting documentation. To preview the application questionnaire, click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12371775

  • Click the Submit Application button prior to 11:59 PM (ET) on 04/17/2024.

  • If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice.

  • Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials.

  • Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended.

  • Set aside at least 3 hours to take the USA Hire Assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link.

  • Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused.

  
  For more general information, system requirements, reasonable accommodation information, and to request assistance regarding the USA Hire Assessments, review the following resources: https://help.usastaffing.gov/Apply/index.php?title=USA_Hire_Assessments
  
  To update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account, find your application record, and click Edit my application. This option will no longer be available once the announcement has closed.
  
  To view the announcement status or your application status: Click on this: https://www.usajobs.gov/Help/how-to/application/status/. Your application status page is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application.

  Agency contact information

  Army Applicant Help Desk

  Website

  https://portal.chra.army.mil/hr_public?id=app_inq

  Address

  RG-W2R905 US ARMY ENGINEER DISTRICT-ROCK ISLAND
  DO NOT MAIL
  Rock Island, IL 61204
  US

  Next steps

  If you provided an email address, you will receive an email message acknowledging receipt of your application. Your application package will be used to determine your eligibility, qualifications, and quality ranking for this position. If you are determined to be ineligible or not qualified, your application will receive no further consideration.
  
  Based on your application and your responses to the application questionnaire, you may be presented with instructions on how to access the USA Hire system to complete the online assessments. The online assessments must be completed within 48 hours following the close of this announcement. You will have the opportunity to request a testing accommodation for the assessment should you have a disability covered under the Rehabilitation Act of 1973, as amended.
  

• Fair and Transparent

  The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

  • Equal Employment Opportunity (EEO) Policy
  • Reasonable accommodation policy
  • Financial suitability
  • Selective Service
  • New employee probationary period
  • Signature and false statements
  • Privacy Act
  • Social security number request

Required Documents