Business Process Specialist researches, analyzes, and recommends changes to an organization's business processes to improve operational efficiencies, quality, service, and profitability. Collects and studies operational and performance data to identify trends and opportunities for improvement. Being a Business Process Specialist develops process documentation and project plans. Creates flowcharts, process maps, and diagrams. Additionally, Business Process Specialist supports cross-functional activities and working sessions during projects' design and implementation phases. Designs and prepares documentation, training materials, and communications supporting new processes. May deliver training to impacted business units. Requires a bachelor's degree. Typically reports to a manager. The Business Process Specialist work is highly independent. May assume a team lead role for the work group. A specialist on complex technical and business matters. To be a Business Process Specialist typically requires 7+ years of related experience. (Copyright 2024 Salary.com)
Responsibilities:
The Intermediate Business Intelligence candidate will work under the general direction of the Project Manager and be responsible for converting business requirements and high-level data collection needs into well-specified analyses, reporting and visualizations. Gathers BI requirements, design solutions and works with developers on their delivery. Utilizes our selected platforms - including SQL Server, Microsoft Dynamics CRM, Power BI, along with SSRS, to successfully deploy business intelligence solutions to satisfy information requirements.
Duties and responsibilities
Collaborate with end users to identify needs and opportunities for improved data management and delivery.
Provide ongoing development and maintenance of an operational data store and enterprise data warehouse using BI best practices, relational structures, dimensional data modeling, structured query language skills, data warehouse and reporting techniques.
Improve and streamline processes regarding data flow and data quality to improve data accuracy, viability, and value.
Provide ongoing development and maintenance of a BI architecture that enables fact‐based decision making and ad-hoc analysis and insight generation.
Provide interactive real-time dashboards and key performance indicators using Microsoft Power BI, SQL Server Reporting Services, Tableau, Sisense, SAP Crystal Reports, IBM Cognos, Qlik, or newly identified BI tools.
Provide end-user support and encourage user adoption. Act as Tier 1 support for end-users of BI tools. Train users on basic functionality. Direct users to training material and available resources.
Other related duties as assigned.
Qualifications:
Bachelor's Degree in Computer Science, Business Intelligence or Data Analytics desired
Minimum of 5 years of relevant experience
Must have high-level written and verbal communication skills
Must currently hold and maintain a SECRET security clearance.
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