Business Process Specialist researches, analyzes, and recommends changes to an organization's business processes to improve operational efficiencies, quality, service, and profitability. Collects and studies operational and performance data to identify trends and opportunities for improvement. Being a Business Process Specialist develops process documentation and project plans. Creates flowcharts, process maps, and diagrams. Additionally, Business Process Specialist supports cross-functional activities and working sessions during projects' design and implementation phases. Designs and prepares documentation, training materials, and communications supporting new processes. May deliver training to impacted business units. Requires a bachelor's degree. Typically reports to a manager. The Business Process Specialist work is highly independent. May assume a team lead role for the work group. A specialist on complex technical and business matters. To be a Business Process Specialist typically requires 7+ years of related experience. (Copyright 2024 Salary.com)
Requires skills as a conceptual thinker and innovative problem solver with expert level communication skills to handle complex knowledge management issues. Demonstrate interpersonal skills, including the ability to collaborate effectively with mid to executive level leadership. Provide process mapping and analysis to support organizations within the enterprise for identification of possible redundancies, waste and inefficiencies to recognize cost savings or cost avoidance on organizational process improvement projects. Possess the ability to apply a wide-range of qualitative and/or quantitative methods for the assessment and improvement of human resources effectiveness or improvement of complex management processes and systems. During the execution of process improvement projects validate data analysis to support requirements for additional funding, material or manpower.
Execute quick win process improvement projects to gain speedy improvements in efficiency and effectiveness.
Desired Qualifications and Expertise in one or more of the following areas:
Experience in Department of Defense and Special Operations Forces (SOF) environment, operations, culture and organizations. Proficient in using Microsoft-based Office software suite. Experience with statistical analysis software; Minitab Statistical, SAS JMP, SPSS, and/or R and R Studio highly desired.
Required expertise in one or more of the following areas is required:
No relocation assistance is provided for this position.
Security Clearance A level of government security clearance is required for this position with access to Sensitive Compartmented Information (SCI). Failure to obtain and maintain the required level of clearance may result in the withdrawal of a position offer or removal.
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