Business Process Specialist, Sr. jobs in Riverside, CA

Job description:

We are looking for an experienced Utilities Manager preferably GTA but supporting our national client facing delivery on engagements and sales pursuits.

Key responsibilities:

• Day-to-day talking to client stakeholders and project management as part of project delivery activities and for governance and reporting activities
• Facilitation of client workshops for visioning, business process mapping and redesign
• Preparing and reviewing cases, roadmaps, client proposals to ensure quality and completeness. Running validation sessions with clients stakeholders to acquire consensus and signoff
• Experience in leading a delivery team of at least 5-10 team members. Coaching attitude for team members to enable team development.
• Positive attitude to collaborate with others, willingness to learn and grow, and strong execution and self-starter skills with limited oversight
• Transformation mandates require a multi-disciplinary lens across multiple Capgemini service lines, and candidates with experience bringing these elements together will be preferred.

Required Skills

• 5 to 7 years of consulting experience, preferably supporting utilities
• Experience in project planning, project management, project delivery in client facing capacity
• Ability to communicate and write synthesis of recommendations and findings to manager, director, and VP-level audience
• Prior experience in core utilities business processes including but not limited to meter-to-cash, contact centre activities, outage management, account move’s, digital self-service processes would be preferred.

Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.

Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

Click the following link for more information on your rights as an Applicant http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law

Applicants for employment in Canada must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in Canada by Capgemini.